background image

dYSON CUSTOMER CARE

ThANK yOu FOR ChOOSINg TO Buy A DySON vACuuM
If you have a question about your Dyson vacuum, call the Dyson helpline at 

 

1-886-693-9766 with your serial number and details of where and when you bought the 

vacuum. your serial number can be found on the rating plate, which is behind the clear 

bin

TM

. Most questions can be solved over the phone by one of our Dyson helpline staff. 

If your vacuum needs service, call the Dyson Helpline so we can discuss the available 

options. If your vacuum is under warranty, and it is a covered repair, it will be repaired  

at no cost.

dYSON hElPlINE

Call 1-866-693-9766 toll free, 7 days a week.

PlEASE REgISTER AS A dYSON vACUUM OWNER

To help us ensure you receive prompt and efficient service, please register as a Dyson 

vacuum owner. There are three ways to do this:

Online at www.dyson.com

• 

By calling the Dyson Helpline: 1-866-693-9766.

• 

By completing and returning the attached Warranty Form to us by mail.

• 

This will confirm ownership of your Dyson vacuum in the event of an insurance loss, and 

enable us to contact you if necessary.

5 YEAR WARRANTY

TERMS AND CONDITIONS OF ThE DySON 5 yEAR LIMITED WARRANTy. 

WhAT IS COvEREd

your Dyson vacuum is warranted against original defects in material and workmanship 

for a period of five years from the date of purchase, when used for private household 

purposes in accordance with the Operating Manual. This warranty provides, at no  

extra cost to you, all labor and parts necessary to ensure your vacuum is in proper 

operating condition during the warranty period. This limited warranty is subject to the 

following terms:

WhAT IS NOT COvEREd

Dyson, Inc. shall not be liable for costs, damages or repairs incurred as a result of:

Vacuums purchased from an unauthorized dealer.

• 

Clearing blockages from your vacuum.

• 

Carpet damage due to use not in accordance with flooring manufacturer’s instructions or 

• 

failure to turn brush bar off when necessary.

Use of parts not in accordance with the Operating Manual.

• 

Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in 

• 

accordance with the Operating Manual.

External sources such as weather.

• 

Repairs or alterations carried out by unauthorized parties or agents.

• 

Use of the vacuum other than for normal domestic purposes within the United States, e.g. 

• 

for commercial or rental purposes.

Normal wear and tear, including normal wearing parts such as clear bin

• 

TM

, belt, filter, 

brush bar, hose assembly and power cord (or where external damage or abuse is 

diagnosed).

Use of parts and accessories other than those produced or recommended by Dyson, Inc.

• 

WARRANTY SERvICE

Please fill out and return the Warranty Form, or register online at www.dyson.com

• 

Before service can take place, the terms of the limited warranty require that you contact 

• 

the Dyson Helpline with your model name/number, serial number, date and place of 

purchase. Please keep your purchase receipt in a safe place to ensure you have this 

information. The serial number is found on the vacuum’s rating plate, which is behind the 

clear bin

TM

.

All work will be carried out by Dyson, Inc. or its authorized agents.

• 

Any replaced defective parts will become the property of Dyson, Inc.

• 

Service under this warranty will not extend the period of this warranty.

• 

If your vacuum is not functioning properly, please call the Dyson Helpline at  

• 

1-866-693-9766. Most issues can be rectified over the telephone by our trained Customer 

Care staff. If this is not possible Dyson, Inc. will arrange for your vacuum to be repaired 

and returned in full working order at no extra cost to yourself.

WARRANTY lIMITATIONS ANd ExClUSIONS

Any implied warranties relating to your vacuum, including but not limited to warranty of 

• 

merchantability or warranty of fitness for a particular purpose, are limited to the duration 

of this warranty. This limitation is not allowed by some States and so this limitation may not 

apply to you.

your remedy for breach of this warranty is limited to the warranty service described above. 

• 

Dyson, Inc. will not be liable for any consequential damages or incidental damages you 

may incur in connection with your purchase and use of your vacuum. This limitation is not 

allowed by some States and so this limitation may not apply to you.

This limited warranty gives you specific legal rights. you may also have other rights which 

• 

vary by State.

This limited warranty is not transferable.

• 

IMPORTANT dATA PROTECTION INFORMATION

your details will be held by Dyson, Inc. or others on behalf of Dyson, Inc. so that we can 

assist you more quickly in our Customer Service department. From time to time, Dyson, 

Inc. may send you special offers and news of our latest innovations. Check the box on the 

Warranty Form within the Operating Manual if you do not wish to receive marketing or 

promotional information from Dyson, Inc. For more information about our data collection 

practices, please refer to the Dyson, Inc privacy policy at www.dyson.com/privacy

PROdUCT INFORMATION

Net weight: 20.61lbs, (9.35kg), Voltage: 120V 60Hz, Rated current: 12A

Please note: Small details may vary from those shown. 

This product is protected by the following intellectual property rights:

PATenT/PATenT APPLICATIon nuMBers:

EP 1119282; uS 6,519,807; EP 1268076; uS 6835222; EP 1361813; uS 7290309; EP 1370172; 

 

uS 6991666; EP 1361812; uS 7278181; EP 1361814; uS 7018439; EP 1361815; uS 6974488; 

 

EP 04768834.6; uS 2007-0079579; uS 2008-0105510; WO 2005/107553; EP 05757418.8; 

 

uS 11/631,109; gB 241296; EP 05757445.1; uS 11/632,851; gB 2422093; EP 06700228.7; 

 

uS 2008-000004; gB 2440718; WO 2008/017803; gB 2440716; WO 2008/017806; 

 

gB 2440515; WO 2008/015377; gB 2440717; WO 2008/017804; WO 2008/017801; 

 

gB 2440514; WO 2008/015378; gB 2440715; WO 2008/017802.

Equivalent patents, registered designs and applications exist in other countries.

9

Содержание DC28

Страница 1: ... ways to register your 5 year warranty REGISTRE HOY 3 manceras faciles de registrarse sus 5 años de garantía 2 1 clik clik WASH FILTERS Wash filters with cold water at least every 3 months LAVADO DE LOS FILTROS Lave los filtros con aqua fría al menos cada 3 meses months meses 3 A B ...

Страница 2: ...o openings Do not use with any opening blocked keep free of dust lint hair 9 and anything that may reduce air flow Keep hair loose clothing fingers and all parts of body away from openings and moving parts 10 such as the brush bar Turn off all controls before unplugging 11 Use extra care when cleaning on stairs 12 Do not use to pick up flammable or combustible liquids such as gasoline or use in ar...

Страница 3: ... obstruida 9 manténgalas libres de polvo pelusas cabellos o cualquier otra cosa que pueda reducir la circulación del aire Mantenga el cabello ropa suelta los dedos y cualquier otra parte del cuerpo alejados de las aberturas y de las 10 partes móviles como el cepillo Apague todos los controles antes de desconectar el aparato 11 Tenga mucho cuidado cuando utilice la aspiradora sobre una escalera 12 ...

Страница 4: ...ngs for different floor coverings RECUERDE Vea en la página 10 las configuraciones que se recomiendan para diferentes tipos de cubiertas para pisos Using your Dyson vacuum Cómo utilizar su aspiradora Dyson Clear binTM emptying Cómo vaciar el compartimiento cubo transparanteTM Looking for blockages Cómo buscar Clearing brush bar obstructions Cómo liberar las obstrucciones en el cepillo Flat OutTM h...

Страница 5: ...loor type then re select the button for the desired floor type Vuelva a iniciar el modo de alfombra seleccionando un tipo de piso diferente luego vuelva a seleccionar el botón para el tipo de piso deseado Re set the vacuum by turning it off for at least 30 seconds then on again Vuelva a iniciar la aspiradora apagándola por al menos 30 segundos luego préndala nuevamente Diagnostics Diagnostics See ...

Страница 6: ...A Filter Filtre Filter Filtre B A IMPORTANT 3 WASH FILTERS LAVADO DE LOS FILTROS months meses 6 ...

Страница 7: ...times or until water runs clear Enjuague y mueva el filtro debajo del grifo De vuelta el filtro y golpéelo firmemente para eliminar las emisiones del motor Repita 10 veces o hasta que el agua corra limpia Wash filters with cold water at least every 3 months Lave los filtros con aqua fria al menos cada 3 meses 7 ...

Страница 8: ... red tube until the wand releases from the vacuum Tools can be attached to either the hose or wand The brush bar will not rotate when the vacuum is in an upright position Ensure wand cap is closed when not in use Clear binTM Emptying Caution Switch OFF the vacuum and unplug before emptying the clear bin TM Please note Empty as soon as the dirt reaches the level of the MAX mark do not overfill To r...

Страница 9: ...ct the Dyson Helpline with your model name number serial number date and place of purchase Please keep your purchase receipt in a safe place to ensure you have this information The serial number is found on the vacuum s rating plate which is behind the clear binTM All work will be carried out by Dyson Inc or its authorized agents Any replaced defective parts will become the property of Dyson Inc S...

Страница 10: ...ima de usted No suba la aspiradora a sillas mesas etc Asegúrese de que la aspiradora esté en posición vertical antes de usar las herramientas RECUERDE Para soltar el tubo abra la tapa y tire del tubo rojo hasta que el tubo de aspiración quede liberado de la aspiradora Las herramientas pueden colocarse tanto en el tubo como en la manguera El cepillo no rotará cuando la aspiradora está en posición v...

Страница 11: ... los producidos o recomendados por Dyson Inc SERVICIO DE GARANTÍA Por favor complete y devuelva el Formulario de registro del producto o regístrese en línea en www dyson com Antes de poder realizar el servicio los términos de la garantía exigen que se ponga en contacto con la Línea Directa de Asistencia al Cliente de Dyson y que proporcione el nombre número del modelo número de serie y la fecha y ...

Страница 12: ...12 ...

Страница 13: ...13 ...

Страница 14: ...rial number can be found on the main body of the vacuum behind the clear binTM JN 23294 PN 16283 02 02 04 12 08 Dyson Customer Care 1 866 693 9766 Toll free 7 days a week Servicio de atención al cliente Dyson 1 866 693 9766 Llamada gratuita 7 días a la semana IMPORTANT WASH FILTERS LAVADO DE LOS FILTROS 3 Wash filters with cold water at least every 3 months Lave los filtros con aqua fria al menos ...

Страница 15: ...atives or product development at Dyson Yes No 1 Por qué decidió comprar una aspiradora Dyson Capacidad de limpieza Tecnología avanzada Funciones Estilo Diseño Garantía Recomendación Promoción No pierde succión Certificación para asma y alergia Filtro HEPA 2 Tiene mascotas Gato Perro Otra Ninguna 3 Le gustaría saber sobre el desarrollo de productos o las futuras iniciativas en cuanto a asma y alerg...

Страница 16: ...rst name Apellido Telephone Teléfono e mail e mail Zip Code Código postal Address Dirección From time to time we d like to tell you about new Dyson technology and services or get your opinion about your purchase If you d prefer us NOT to keep in touch and to ask you questions about your purchase please tick this box De vez en cuando querríamos decirle acerca de la nueva tecnología de Dyson y servi...

Отзывы: