Dyson customer care
12
If you have a query about your Dyson, call the
Dyson Helpline with your serial number (found
underneath the machine).
Important Information
Take care to ensure objects or body parts are
not inserted into the cleaner head.
This appliance is not intended for use by
young children or infirm persons without
supervision. Young children should be
supervised to ensure they do not play with
the appliance.
The plug must be removed from the socket outlet
before cleaning or maintaining the appliance.
Check to ensure your electricity supply
corresponds to that shown on the rating plate,
which can be found underneath the machine
between the wheels. The machine must only be
used as rated.
If the supply cable or the cleaner is damaged,
disconnect from the socket immediately. The
cable must be replaced by Dyson Ltd or our
appointed agent to avoid a hazard.
Do not use the cleaner if the cable or plug are
damaged or if the cleaner has been damaged,
dropped or has come in to contact with water
or any other liquid. In these cases, contact
the Helpline.
When vacuuming, certain carpets may
generate small static charges in the clear bin.
These are entirely harmless and not associated
with the power supply.
Do not use the cleaner if any parts appear to
be faulty, missing or damaged.
Do not carry out any maintenance work other
than that shown in this manual or advised by
the Helpline, and do not put anything into the
openings or moving parts of the machine.
Only use parts recommended by Dyson; failure
to do so could invalidate your guarantee.
If you have a query about your Dyson, call the
Dyson Helpline with your serial number, which
can be found on the rating plate underneath
the machine.
European conformity information
A sample of this product has been tested and
found to be in conformity with the following
European Directives: 73/23/EEC Low voltage
(safety) Directive, 93/68/EEC CE Marking
Directive, 89/336/EEC EMC Directive.
US 2004/0128789
JP 2004-537336
EP1361812
GB2393383
AU 2003269161
CA 2,497,762
EP1542574
JP 2004-539183
US 10/528,804
WO 2004/028329
AU 2003269349
EP 1542576
JP 2004-539173
AU 744408
EP1119282
JP 2002-527132
US 6,519,807
AU 2002231965
EP1361813
JP 2002-567126
US 2004-0068829
AU 744362
EP 1121043
JP 2002-527131
US 6,572,078
AU 757043
EP 1052923
JP 2001-525208
US 6,691,849
GB0326102.1
AU 2002226556
EP1370172
JP 2004-528876
US 2004-0074213
AU 2002225207
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US 6,835,222
AU 2002-225232
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US 2004-068827
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AU 637 272
EP 0636338
JP 1948 863
US 5,078,761
Important information
PATENTS AND PATENT APPLICATIONS
REGISTERED DESIGNS AND DESIGN APPLICATIONS
AU154578
EP 000090865-0001
GB 3012888
JP 1213916
US 29/193,623
GB3015739
Do not pull on the
cable.
Do not use above
you on the stairs.
Do not put your
hands near the
brushbar when in use.
Do not use near
naked flame.
Do not leave
cleaner near heat
sources.
Do not pick up
water or liquids.
Do not run over
the cable.
Do not pick up
burning objects.
Dyson Customer Care
Every new Dyson domestic vacuum
cleaner has a 2 year guarantee.
If you have a query about your
Dyson, call the Dyson Helpline
with your serial number and
details of when/where you bought
the cleaner.
Most queries can be solved over
the ‘phone by one of our trained
Helpline staff.
If your cleaner needs attention
from our engineers, we aim to
have it repaired and tested within
3-5 working days.
Your serial number can be found on
the rating plate, which is underneath
the machine.
Note your serial number for
future reference:
Helpli
n
e
SA
021-551 5760
e-mail: [email protected]
P.O. Box 37153, Chempet, 7442, South Africa
UK
08705 275 104
7 days a week 8am – 8pm
e-mail: [email protected]
Tetbury Hill, Malmesbury, Wilts SN16 0RP
IRL
(01) 475 7109
Visit the Dyson website for product information
and to order accessories and spares.
Hard floor tool
For improved pick-up on hard
floors.
DC14 accessories
These items can be used with your DC14. For further information visit the
Dyson website www.dyson.com.
www.dyson.com
DYSON LIMITED MALMESBURY SN16 ORP ENGLAND UK
230-240V 50Hz
1400 W
FOR PATENT INFORMATION SEE OPERATING MANUAL
02422-01-04
DC14
JN 14130 PN 08447-01-04 29.03.06
AU
1800 239 766
Mon – Fri 8am – 6pm
Sat – Sun 8.30am – 4.00pm
e-mail: [email protected]
PO Box 2175, Taren Point, NSW 2229.
NZ
0800 397 667
Mon – Fri 8.30am – 5pm
e-mail: [email protected]
Unit F, 151D Marua Road, Ellerslie,
Auckland, New Zealand.
Low reach floor tool
For easier cleaning under
low furniture.
Soft dusting brush
Soft bristles to gently dust
around the home.
Mattress tool
Removes dirt and dust mites
from mattresses and upholstery.
Stubborn dirt brush
With stiff bristles for dried-
in and stubborn dirt.
Carpet cleaning kit
Keeps new carpets looking new.
Flexi crevice tool
Extends and flexes into
awkward gaps.
Mini turbine head
Picks up pet hair and dirt
from stairs and upholstery.
