EN
DYON SMART 43 X-EOS
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Please observe the following when sending the product:
1. The shipment should be sent in with sufficient postage and insurance,
and suitable for transport. The original accessories, such as USB
cable and mains adaptor for example, must be enclosed with the
product unless otherwise specified by the AXDIA Service Centre.
2. Mark the RMA number on the outside of the package in such a way that
it is visible and clearly legible.
3. You must enclose a copy of the sales slip as proof of purchase.
4. Once AXDIA has received the product, it will meet its warranty
obligations in accordance with the warranty conditions and will return the
product to the sender with carriage and insurance paid.
Service outside of warranty
AXDIA can refuse any service claim made that is not covered by the
warranty. If AXDIA agrees to provide a service outside the warranty,
the customer will be invoiced for all repair and transport costs.
AXDIA will not accept any packages that have not first been approved
by AXDIA by means of an RMA (Return Material Authorization).
Contact
Axdia International Service-Center, Schmelzerstrasse 27,
47877 Willich, Germany
Internet address:
Contact form:
Phone:
+4921548826111
Notes Software Updates
The availability of software updates can be found at
