AMP 331 Instructions for Users
Dynastream Innovations Inc.
DOCUMENT NO:
D00000381 Rev. 0.E
SHEET:
14 of 14
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FREQUENTLY ASKED QUESTIONS
During downloading, the AMP Link can’t connect with the pod (“No Connection” message).
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Ensure that the pod is in the upload mode (pod displays “UPLd”).
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Follow the tips below for “No Connection” during downloading.
During downloading, the pod establishes a connection but then the connection is lost during downloading
(“Connection lost.” message).
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Move the pod closer to the link.
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Make sure that there are no other pods nearby in the upload mode.
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Turn off other sources of RF such as cell phones or PDAs, and move the link away from the computer
monitor.
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Try downloading again.
After downloading, Excel does not open properly to display the data.
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AMP Ware uses Excel macros to produce charts and compute totals. Ensure that the security level
setting in Excel is set to “Medium” or “Low” so that the macros can run. To set this, open Excel, select
“Tools” > “Macro” > “Security”.
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For Office XP users only: select the “Trusted Sources” tab on the same dialog box as above and select
the checkbox that says “Trust access to Visual Basic Project”.
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If Excel is already open, make sure that control is not within a cell (use the “Esc” key or close Excel).
Some subjects find the ankle sleeve uncomfortable.
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Sometimes the ankle sleeve may be uncomfortable if it is attached too tightly. It may be possible to
loosen the ankle sleeve and still have a secure fit.
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Some subjects may have to wear the ankle sleeve over a sock or stocking to eliminate skin irritation.
Can the ankle sleeve be worn in the shower, in the rain, or in the bath?
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The AMP pod is tested to 1 atm for 24 hours so it will not be damaged by showering or bathing. The
ankle sleeve however may be uncomfortable when wet.
Why is there a special button sequence to stop data collection?
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This ensures that the test subject will not accidentally or intentionally stop data collection during the
trial.
Once I have collected data, can I wait to download it later?
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Yes, if the pod is turned off while it is in “DATA” mode, the next time it is turned on it will immediately
display “DATA”. Press and hold both buttons for 1 s to put the data in the upload mode.
