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IMPORTANT INSTALLATION INFORMATION

FREQUENTLY ASKED QUESTIONS
There are additional colored wires which are not 

referred to in the Electrical  Specifications table. 

What do I do with them?

 

Do not connect them to the receiving device. Any 

unused encoder signal wires must be individually 

insulated and tied back. They should NEVER be 

in contact with common, power sources, or other 

output signal lines. 

The encoder is correctly connected to the 

receiving device per the Electrical Specifications 

table and the receiving device’s terminal strip 

label; however, it’s counting in the wrong 

direction. What’s wrong? 

In order to reverse the counting direction, the output 

signal connections must be switched. If the encoder 

has a single ended output, swap A and B. If the 

encoder has a differential line driver, swap A and 

A.  

I’ve connected the encoder and it doesn’t work ( 

No Outputs). What can I do? 

Many encoders have internal protection circuits 

which shut down the encoder to prevent damage 

if the input power is not correct or the outputs are 

overloaded. Check the following: Input Voltage (is 

it too high?); Input Polarity (is it reversed?); and 

Output Wiring (are they wired properly?).

I’ve read and followed the technical manual and 

these guidelines and the encoder still doesn’t 

work properly. Help!? 

Calm down - help is at your fingertips! Simply pick 

up the phone and dial our Applications Engineering 

Department at 1-800-234-8731 (US & Canada) or 

847-662-2666 from 8:00 AM to 4:45 PM (Central 

time) Monday - Friday. One of our engineers will 

gladly help you solve  the problem.

FEATURES 

(cont.)

Common should always be connected to the negative 
(-) side of DC power. 

All encoders have at least one output signal (A); how

-

ever, it is common for encoders to have three signals 

A, B, Z (may also be referred to as C, X, or index). The 

outputs should each be connected to the receiving de-

vice at the appropriate terminal. NOTE: Never connect 
A, B, or Z to the + or - side of DC power. 

When encoders have a differential line driver, there 

are two signals for each of the outputs. Each signal (A, 

B and Z) has a compliment or inverse (

A,   

B and  

Z  

referred to as  A not, B not, and Z not). The signal and 

its compliment (i.e. A and 

A) are separate outputs. 

Connect each output to a separate input. 

NOTE: Never connect these signals together or to 

the + or - side of DC power. Never connect differ-

ential signals to the same input.

CONNECTIONS

Obviously not all receiving devices are the same. 
However, connecting your encoder to one, no mat-

ter what type or brand it may be, is not difficult. As 

discussed in the previous section, all encoders have 

certain electrical features. Each of these features/

functions are identified in the encoder’s Electrical 
Connections table along with its corresponding pin 
and wire color. Each wire specified in the table must 
be connected to the receiving device. 

Determining where to connect each wire is as easy as 
following the Electrical Connections table and match-
ing each wire to the proper terminal on the receiving 
device. In general, no matter what type of receiving 
device you are using, the terminal strip is marked, 

indicating the proper location for each function/wire. 

These markings may either be numbers or text labels 
identifying functions. If they are numbers, the receiv-
ing device’s manual should define what function cor-
responds to each number. 

Since receiving devices are made by various manu

-

facturers, not all text labels/references are the same. 

There are various ways to identify each function. Fol-

lowing are a few examples:

Note: Encoders that 
feature differential 
outputs will also have 
complementary outputs 
referenced as  

A,  

B,  

Z, (A-not, B-not, 

Z-not). 

 

Typical

Encoder

Power

Common

Signal A

Signal B

Index

Referred to as:

Vcc; + Power

DC Power

12VDC

Referred to as:

Comm 

– Power

– DC 

Referred to as:

Input A

A+ 

Sig. A

Referred to as:

Input B

B+ 

Sig. B

Referred to as:

Marker

Sig. C

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