1 Year Limited Warranty
What this Warranty covers
Horizon Hobby, Inc., (Horizon) warrants to the original purchaser that the
product purchased (the “Product”) will be free from defects in materials
and workmanship for a period of 1 years from the date of purchase.
What is not covered
This warranty is not transferable and does not cover (i) cosmetic damage,
(ii) damage due to acts of God, accident, misuse, abuse, negligence,
commercial use, or due to improper use, installation, operation or
maintenance, (iii) modification of or to any part of the Product, (iv)
attempted service by anyone other than a Horizon Hobby authorized service
center, or (v) Products not purchased from an authorized Horizon dealer.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO
OTHER WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY
AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES
THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY
MEET THE REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
Purchaser’s remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall
be that Horizon will, at its option, either (i) service, or (ii) replace, any
Product determined by Horizon to be defective. Horizon reserves the right
to inspect any and all Product(s) involved in a warranty claim. Service
or replacement decisions are at the sole discretion of Horizon. Proof of
purchase is required for all warranty claims. SERVICE OR REPLACEMENT
AS PROVIDED UNDER THIS WARRANTY IS THE PURCHASER’S SOLE AND
EXCLUSIVE REMEDY.
limitation of liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION
OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH
CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT
LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no
event shall the liability of Horizon exceed the individual price of the Product
on which liability is asserted. As Horizon has no control over use, setup,
final assembly, modification or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act of use, setup or
assembly, the user accepts all resulting liability. If you as the purchaser or
user are not prepared to accept the liability associated with the use of the
Product, purchaser is advised to return the Product immediately in new and
unused condition to the place of purchase.
law
These terms are governed by Illinois law (without regard to conflict of law
principals). This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. Horizon reserves the right
to change or modify this warranty at any time without notice.
WarrantY sErVIcEs
Questions, assistance, and services
Your local hobby store and/or place of purchase cannot provide warranty
support or service. Once assembly, setup or use of the Product has been
started, you must contact your local distributor or Horizon directly. This
will enable Horizon to better answer your questions and service you in the
event that you may need any assistance.
For questions or assistance, please direct your email to productsupport@
horizonhobby.com, or call 877.504.0233 toll free to speak to a Product
Support representative. You may also find information on our website at
www.horizonhobby. com.
Inspection or services
If this Product needs to be inspected or serviced, please use the Horizon
Online Service Request submission process found on our website or call
Horizon to obtain a Return Merchandise Authorization (RMA) number. Pack
the Product securely using a shipping carton. Please note that original
boxes may be included, but are not designed to withstand the rigors of
shipping without additional protection. Ship via a carrier that provides
©2012 Horizon Hobby, Inc.
Dynamite and Prophet are trademarks or registered trademarks of Horizon Hobby, Inc.
Revised 01/2012
27139.1
tracking and insurance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is accepted at our facility.
An Online Service Request is available at http://www.horizonhobby.com
under the Support tab. If you do not have internet access, please contact
Horizon Product Support to obtain a RMA number along with instructions
for submitting your product for service. When calling Horizon, you will be
asked to provide your complete name, street address, email address and
phone number where you can be reached during business hours. When
sending product into Horizon, please include your RMA number, a list of the
included items, and a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration. Be sure your
name, address, and RMA number are clearly written on the outside of the
shipping carton.
notIcE: Do not ship liPo batteries to Horizon. If you have any issue
with a liPo battery, please contact the appropriate Horizon Product
support office.
Warranty requirements
For Warranty consideration, you must include your original sales
receipt verifying the proof-of-purchase date.
Provided warranty
conditions have been met, your Product will be serviced or replaced free
of charge. Service or replacement decisions are at the sole discretion of
Horizon.
non-Warranty service
should your service not be covered by warranty service will be
completed and payment will be required without notification or
estimate of the expense unless the expense exceeds 50% of the retail
purchase cost.
By submitting the item for service you are agreeing to
payment of the service without notification. Service estimates are available
upon request. You must include this request with your item submitted for
service. Non-warranty service estimates will be billed a minimum of ½ hour
of labor. In addition you will be billed for return freight. Horizon accepts
money orders and cashiers checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to Horizon for service,
you are agreeing to Horizon’s Terms and Conditions found on our website
http://www.horizonhobby.com/Service/Request/.
Warranty and Service Contact Information
Country of
Purchase
Horizon Hobby
Address
Phone Number/
Email Address
United
States of
America
Horizon Service
Center
(Electronics and
engines)
4105 Fieldstone Rd
Champaign, Illinois,
61822 USA
877-504-0233
Online Repair
Request: visit
www.horizonhobby.
com/service
Horizon Product
Support
(All other
products)
4105 Fieldstone Rd
Champaign, Illinois,
61822 USA
877-504-0233
productsupport@
horizonhobby.com
Parts Contact Information
Country of
Purchase
Horizon Hobby
Address
Phone Number/
Email Address
United
States of
America
Sales
4105 Fieldstone Rd
Champaign, Illinois,
61822 USA
800-338-4639
sales@
horizonhobby.com
