background image

USB mouse

Problem

Procedure

Mouse pointer does
not respond to
mouse operation

In this instance, the system might be busy. Try
moving the mouse again after waiting a short
while.

Remove the mouse from the computer and then
reconnect it to a free USB port in order to ensure
that it is firmly attached.

Double-clicking does
not work

In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1.

To access this utility, click 

Start -> Windows 

System -> Control Panel -> Hardware and 
Sound -> Mouse

.

2.

Within the Mouse Properties window, click the

Buttons

 tab.

3.

Set the double-click speed as required and
click 

OK

.

The mouse pointer
moves too fast or too
slow

In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1.

To access this utility, click 

Start -> Windows 

System -> Control Panel -> Hardware and 
Sound -> Mouse

.

2.

Within the Mouse Properties window, click the

Pointer Options

 tab.

3.

Set the mouse pointer speed as required and
click 

OK

.

The mouse pointer
moves erratically

The elements of the mouse responsible for
detecting movement might be dirty. Refer to the
documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact Technical Support.

User's Manual

6-10

Содержание TECRA A40-E

Страница 1: ...User s Manual dynabook TECRA A40 E A40 G...

Страница 2: ...t checklist 2 1 Conventions 2 1 Using your computer for the first time 2 2 Getting to know Windows 2 7 Turning off the power 2 9 System Recovery 2 13 Chapter 3 The Grand Tour Front with the display cl...

Страница 3: ...tions 5 1 Special features 5 8 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 Technical support 6 15 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Co...

Страница 4: ...al and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright l...

Страница 5: ...reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with...

Страница 6: ...ornia Avenue Suite 100 Irvine California USA 92617 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required California Prop 65 Warning This product con...

Страница 7: ...re designed to observe the applicable EMC Electromagnetic Compatibility standards However Dynabook cannot guarantee that this product still observes these EMC standards if options or cables not produc...

Страница 8: ...tmospheres is not permitted VCCI Class B Information Japan Only Canadian regulatory information Canada only This digital apparatus does not exceed the Class B limits for radio noise emissions from dig...

Страница 9: ...range FCC requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars ar...

Страница 10: ...nd disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that th...

Страница 11: ...isposal ensuring that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our we...

Страница 12: ...ne getirmektedir The number of possible pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counte...

Страница 13: ...style Open Source licenses In case of any license issues related to OpenSSL please contact openssl core openssl org OpenSSL License Copyright c 1998 2011 The OpenSSL Project All rights reserved Redist...

Страница 14: ...EGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay crypt...

Страница 15: ...thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS I...

Страница 16: ...You can use this software for whatever you want in parts or full form without having to pay us royalty free usage You may not pretend that you wrote this software If you use it or only parts of it in...

Страница 17: ...T HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE OF THE FREETYPE PROJECT 2 Redistribution This license grants a worldwide royalty free perpetual and irrevocable right and...

Страница 18: ...license or another one contracted with the authors grants you the right to use distribute and modify it Therefore by using distributing or modifying the FreeType Project you indicate that you underst...

Страница 19: ...computer from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mou...

Страница 20: ...blanket or heater Never cover or block the air vents including those at the base of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft mater...

Страница 21: ...hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that i...

Страница 22: ...not turn on the power until condensation disappears Be careful not to subject the computer to impact or shock A failure to follow this instruction could result in damage to computer computer failure...

Страница 23: ...ardous situation which could result in death or serious injury if you do not follow instructions A caution informs you that improper use of equipment or failure to follow instructions might cause data...

Страница 24: ...following items Portable Personal Computer USB C to VGA Adapter provided with some models AC adaptor and power cord 2 pin plug or 3 pin plug Cleaning cloth provided with some models Documentation Qui...

Страница 25: ...an reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your computer It covers the following topic...

Страница 26: ...rchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so might result in a fire or electric shock possibly resulting...

Страница 27: ...ed with the computer depending on the model 2 Connect the DC output plug of the AC adaptor to the DC IN 19V jack on your computer Figure 2 3 Connecting the DC output plug to the computer 1 2 1 DC IN 1...

Страница 28: ...ws You can also establish connection through the USB Type C adapter provided with some models Refer to the USB Type C Adapters section for more information Figure 2 6 Connecting the DC output plug to...

Страница 29: ...lay panel Do not close the computer with pens or any other objects left in between the display panel and the keyboard When opening or closing the display panel place one hand on the palm rest to hold...

Страница 30: ...n displayed when you turn on the power To install the operating system properly follow the on screen instructions on each screen When it is displayed be sure to read the license terms and license agre...

Страница 31: ...ws taskbar allows you to find apps files settings and more on the computer When Internet connection is available it also shows you the best search result from the Internet The personal assistant calle...

Страница 32: ...ight need to add a PIN under Windows Hello PIN before you can set up Windows Hello Face and Windows Hello Fingerprint Sign in options Windows offers a number of sign in options including Password PIN...

Страница 33: ...Press CTRL ALT and DEL simultaneously once to display the menu window and then select Restart by clicking the power icon in the lower right corner Before restarting the computer be sure to save your d...

Страница 34: ...p Mode To prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options To use the Hybrid Sleep function configure it in the Power Options Benefits of Sleep M...

Страница 35: ...r saves the contents of memory to the internal storage drive However for safety sake it is best to save your data manually Data will be lost if you disconnect the AC adaptor before the save is complet...

Страница 36: ...ton Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer takes a moment to save the current data in memory to the internal storage drive After you turn off the co...

Страница 37: ...luding those intended to enhance internal storage drive access speed They might cause unstable operation and damage data Do not shut down log off or Sleep Hibernate while writing or rewriting the medi...

Страница 38: ...AC adaptor is connected during the restoring process Do not close the display panel during the restoring process When you reinstall the Windows operating system the internal storage drive will be ref...

Страница 39: ...partitions on your internal storage drive you might find that it becomes impossible to set up your computer Make sure that the AC adaptor is connected during the restoring process Do not close the di...

Страница 40: ...our computer carefully to avoid scratching or damaging the surface Front with the display closed The following figure shows the front of the computer with the display panel in the closed position Figu...

Страница 41: ...y indicator shows the condition of the DC IN and the battery charge status White indicates that the battery is fully charged while the power is being correctly supplied from the AC power adaptor Refer...

Страница 42: ...microphone stereo headphones or a headset Memory media slot This slot lets you insert a micro SD SDHC SDXC memory card Refer to the Memory media section for more information Keep foreign metal objects...

Страница 43: ...tible with USB 2 0 devices Some models are equipped with this port Note that it is not possible to confirm the operation of all functions of all USB devices that are available Some functions associate...

Страница 44: ...k The following figure shows the back of the computer Figure 3 4 The back of the computer 1 1 1 Cooling vents Product appearance depends on the model you purchased Cooling vents The cooling vents help...

Страница 45: ...objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the surface of the cooling vents using a soft cloth Stereo speakers...

Страница 46: ...ased Wireless communication antennas Depending on the configuration of your computer one of the following antennas are built in Wireless LAN Bluetooth Wireless WAN Wireless LAN Bluetooth Do not cover...

Страница 47: ...d to use Windows Hello Face indoors Operating outdoors might cause enrollment sign in failure due to the possible sunlight affection When enrolling your face to Windows Hello please make sure that the...

Страница 48: ...Pad control buttons The two buttons located on the bottom of the Touch Pad are used like the buttons on a standard mouse Press the left button to select a menu item or to manipulate text or graphics d...

Страница 49: ...ata retention errors Legal Footnote Internal Storage Drive Capacity For more information regarding Internal Storage Drive Capacity refer to the Legal Footnotes section Power Condition Descriptions The...

Страница 50: ...t When the temperature of the battery pack falls to a normal range charging will resume This process occurs regardless of whether the computer s power is on or off Power indicator Check the Power indi...

Страница 51: ...s and hold Press your finger down and leave it there for a few seconds This shows information to help you learn more about an item or opens a menu specific to what you are doing Pinch or stretch Touch...

Страница 52: ...r damage the surface Do not use a protecting sheet for the touch screen as it might decrease its sensitivity to gestures Do not touch the screen with gloves wet hands or the tip of your fingernails as...

Страница 53: ...ce on the Touch Pad with four fingers together to open the Action Center Four Finger Scroll Place four fingers down and slide them vertically or horizontally from anywhere on the Touch Pad Slide towar...

Страница 54: ...purchased CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format Function Keys The function keys F1 F12 are the 12 keys at the top of your keyboard Function keys...

Страница 55: ...font sizes within one of the supported application windows FN 2 Enlarges the icon size on the desktop or the font sizes within one of the supported application windows FN 3 Decreases the playback vol...

Страница 56: ...y right mouse button Using the Fingerprint Sensor Some models are equipped with the fingerprint sensor for the purpose of enrolling and recognizing fingerprints Lightly touch and rest your finger on t...

Страница 57: ...or with a wet finger or any wet objects Keep the sensor surface dry and free from water vapor Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt might s...

Страница 58: ...ly the registered or enrolled fingerprint or fingerprints are used for identification The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there might be in...

Страница 59: ...Procedures To recharge a battery pack connect the AC adaptor to the DC IN 19V jack USB Type C port and plug the other end into a working outlet The DC IN Battery indicator glows amber while the batte...

Страница 60: ...ng time The battery has completely discharged and been left in the computer for a long time In such cases do the following 1 Fully discharge the battery by leaving it in the computer with the power on...

Страница 61: ...tery supplies power Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves power The environmental temperature operati...

Страница 62: ...me kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory...

Страница 63: ...ards Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid Do not touch the metal part of a card or expose it to liquids or let it get dirty After using car...

Страница 64: ...d Failure to do so might cause data loss Removing memory media The following instructions apply to all types of supported media devices To remove memory media do the following 1 Click the Safely Remov...

Страница 65: ...to ensure a firm connection is made When inserting a Smart Card into the Smart Card slot make sure to confirm that the card is oriented correctly before inserting Insert the Smart Card until it reache...

Страница 66: ...5 Installing the SIM card 1 2 3 4 Nano SIM 1 SIM card slot 3 SIM card tray 2 Slender object Diameter 0 8mm 4 SIM card Never allow metal objects such as screws staples and paper clips to enter the com...

Страница 67: ...na Underground tunnel underground or underwater Buildings streets or residential areas Near to high voltage cables Bad weather such as heavy rain or snow HDMI out port HDMI High Definition Multimedia...

Страница 68: ...dio device before starting to play video Do not change the display device or audio device while playing video Do not change the display device under the following conditions While data is being read o...

Страница 69: ...port Power Delivery Charging The output resolution of RGB monitor port on this adapter is up to 1920x1200 60Hz The USB Type C port Power Delivery Charging on this adapter is used for connecting AC ada...

Страница 70: ...rt on your computer 2 Plug one end of the RGB cable into the RGB port of the external RGB monitor 3 Turn the external monitor s power on 4 Plug the other end of the RGB cable to the RGB monitor port o...

Страница 71: ...not re connect disconnect the AC adaptor from USB Type C adapter when using the Wake up on LAN function The Link speed 10 100 1000 megabits per second changes automatically depending on the network co...

Страница 72: ...administrator and hardware or software vendor before using or configuring a network connection Wireless display Your computer might support wireless display a wireless technology which utilizes Wi Fi...

Страница 73: ...methods used for attaching security cables differ from product to product Refer to the instructions for the product you are using for more information Connecting the security lock To connect a securit...

Страница 74: ...ume Mixer utility right click on the speaker icon on the Windows Taskbar and then select Open Volume Mixer from the sub menu To adjust the volume level of speakers or headphones move the Speakers slid...

Страница 75: ...Effects Default Format and Speaker configuration Click the Auto Test button at the bottom of this tab to confirm the internal speakers or the headphone sound is coming from the right direction Microp...

Страница 76: ...This tab allows you to adjust the configuration of audio power management to achieve the power saving Information This tab shows the driver version and UI version as well Video mode Video mode setting...

Страница 77: ...g system To run dynabook Settings click Start dynabook Settings This utility allows you to configure your computer settings by the following tabs Home Allows you to view the current BIOS EC version or...

Страница 78: ...life cycle of the battery might not be extended properly To access this utility click Start dynabook Settings eco Utility For details on eco Utility click Please click here for more information before...

Страница 79: ...nd Charge function is enabled the USB Wakeup function might not work for compatible ports In that case if there is a USB port that does not have the Sleep and Charge function attach the mouse or keybo...

Страница 80: ...ur computer can supply USB bus power DC5V 1 5A to the compatible ports while the computer is turned on To set System ON CDP Charge Mode click Start dynabook Settings USB Charge Enabled Rapid USB batte...

Страница 81: ...rd a dialog box appears asking whether you want to save it to other media If you forget the password you can open the password file on another computer Be sure to keep the media in a safe place When e...

Страница 82: ...e password is necessary if the computer was shut down in Hibernation mode or boot mode It is not needed in Sleep mode or Restart To enter a password manually do the following 1 Turn on the power as de...

Страница 83: ...rvice Station The following tabs might be provided Home Allows you to view current system power consumption and temperature of your computer Software Updates Allows you to check available software upd...

Страница 84: ...ick Troubleshoot dynabook Maintenance Utility If you select the deletion method and continue with the operation you will lose all data including the operating system and recovery partition on the inte...

Страница 85: ...er off when the display panel is closed and turns it back on when the display panel is opened This can be specified in the Power Options Low battery automatic Hibernation Mode 1 When battery power is...

Страница 86: ...d with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to con...

Страница 87: ...this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from Technical Support If you find...

Страница 88: ...acters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are c...

Страница 89: ...conds before turning on the power again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has st...

Страница 90: ...ting System instead of desired advanced options do the following 1 Click Start Power and then select Restart 2 Hold down the corresponding key and then release this key just after the computer is powe...

Страница 91: ...ns section for further information Problem Procedure AC adaptor does not power the computer Check the connections to make sure that the power cord adaptor is firmly connected to the computer and a wor...

Страница 92: ...recharge a partially charged battery the battery might not charge to its full potential In these instances you should fully discharge the battery and then attempt to charge it again Real Time Clock Pr...

Страница 93: ...dealer Keyboard Keyboard problems can be caused by the setup and configuration of the computer Refer to the The Keyboard section for further information Problem Procedure Output to screen is garbled R...

Страница 94: ...r Boot within the dynabook Setup Utility Slow performance The files on the internal storage drive might be fragmented In this instance you should run the disk defragmentation utility to check the cond...

Страница 95: ...er waiting a short while Double tapping Touch Pad does not work In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this util...

Страница 96: ...use Properties window click the Buttons tab 3 Set the double click speed as required and click OK The mouse pointer moves too fast or too slow In this instance you should initially try changing the sp...

Страница 97: ...hat 7 To save the changes and exit the utility press the F10 key and proceed by selecting Yes or select Exit Exit Saving Changes Yes The computer restarts immediately USB device In addition to the inf...

Страница 98: ...following methods Turn OFF the computer while external devices are connected Connect external devices after turning OFF of the computer If this function cannot be still used change the setting to disa...

Страница 99: ...decrease volume Check the software volume settings Check to see if Mute is turned to Off Check to make sure that the headphone connection is secure Check within the Windows Device Manager application...

Страница 100: ...not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an extern...

Страница 101: ...rator Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure that the wireless communication function of the computer is on Check to ensure that power to the external Bluetooth dev...

Страница 102: ...e applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer...

Страница 103: ...19 9 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensi...

Страница 104: ...ds KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and...

Страница 105: ...he appropriate agency Italy Approved by the appropriate agency Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequen...

Страница 106: ...products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by wireless products however is far much less than the electromagnetic energy emitted by wire...

Страница 107: ...aves can cause malfunction of such equipment possibly resulting in serious injury It might not be possible to make a network connection to a specified network name using the ad hoc network function If...

Страница 108: ...terference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range High power radars are allocated as primary users i e priority users of the b...

Страница 109: ...y Information The Wireless device must be installed and used in strict accordance with the manufacturer s instructions as described in the user documentation that comes with the product This product c...

Страница 110: ...with the following conditions Permitted to use SRD for outdoor applications without restriction on installation height only for purposes of gathering telemetry information for automated monitoring and...

Страница 111: ...curity systems 3 Maximum EIRP density is 10mW MHz Maximum 100mW 20dBm EIRP Indoor applications is permitted to use Ukraine Limited implementation EIRP 100mW 20dBm with built in antenna s maximum gain...

Страница 112: ...ansmit power tolerances LTE frequency band support Band 1 2100 MHz Tx 1 920 1 980 MHz 23 dBm 1 dB Rx 2 110 2 170 MHz Band 3 1800 MHz Tx 1 710 1 785 MHz 23 dBm 1 dB Rx 1 805 1 880 MHz Band 7 2600 MHz T...

Страница 113: ...le Les dispositifs fonctionnant dans la bande 5 15 5 25GHz sont r serv s uniquement pour une utilisation l int rieur afin de r duire les risques de brouillage pr judiciable aux syst mes de satellites...

Страница 114: ...LAN devices Taiwan Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance transmitting power or alter original characteristic as wel...

Страница 115: ...erfere with any of the equipment listed above 2 If this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the sou...

Страница 116: ...003 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device Information about Intel AMT Your computer may support Intel A...

Страница 117: ...enter the default password admin in the password field 2 Enter a new password Password must comply with the following requirements concerning character types and length Must be between 8 and 32 chara...

Страница 118: ...MT function must be reconfigured If there is a problem when you start the computer or initialize the Management Engine ME firmware after the RTC lasting time runs out the system will automatically res...

Страница 119: ...elect Settings For touch screen slide your finger inward from the screen s right edge inward and tap the All Settings icon Using a keyboard press the Windows key I scroll up to the word Settings then...

Страница 120: ...easier to hear with features like Hear all sounds in one channel and Display audio alerts visually Closed captions Lets you read the word spoken in the audio portion of a video TV show or Movie that s...

Страница 121: ...gn in options including biometric and non biometric refer to Sign in options in Chapter 2 of the user manual Touch Screen Some notebooks configuration have touch screen capability refer to Using the U...

Страница 122: ...connected to external displays including TVs as extended screens Refer to Wireless display section for more information Security Lock This feature enables you to anchor your computer to a desk or oth...

Страница 123: ...use of battery power instead of AC power use of certain multimedia computer generated graphics or video applications use of standard telephone lines or low speed network connections use of complex mod...

Страница 124: ...achieved on select models and configurations tested by Dynabook at the time of publication Recharge time varies depending on usage Battery might not charge while computer is consuming full power Afte...

Страница 125: ...LAN and the distance over which wireless LAN can reach might vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software ha...

Страница 126: ...r off 5 8 screen 3 8 Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 E Equipment checklist 2 1 External monitor problems 6 14 H Hard disk drive automatic power off 5 8 K Keyboard function ke...

Страница 127: ...8 Internal display panel 6 7 Keyboard 6 7 Memory Media Card 6 8 Overheating power down 6 5 Power 6 4 Real Time Clock 6 6 Sound system 6 13 Technical support 6 15 Touch Pad 6 9 USB device 6 11 USB mou...

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