Customer Service 1-888-707-1880
Dyaco Canada Inc. 2014
Email: [email protected]
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Before contacting your dealer for aid, please review the following information. It may save you both
time and expense. This list includes common problems that may not be covered under the
treadmill’s warranty.
PROBLEM
SOLUTION/CAUSE
Display does not light
Tether cord not in position.
Circuit breaker on front grill tripped. Push circuit breaker in until it
locks.
Plug is disconnected. Make sure plug is firmly pushed into AC
household wall outlet.
Household circuit breaker may be tripped.
Treadmill defect. Contact your dealer.
Treadbelt does not stay centered
Treadmill belt hesitates when walked/run on
A user may be walking while favoring or putting more weight on
either the left or right foot. If this walking pattern is natural, track the
belt slightly off-center to the side opposite from the belt movement.
See General Maintenance section on Treadbelt Tension. Adjust as
necessary.
Motor is not responsive / Display is lit
Contact the service department
Treadmill will only achieve approximately
7 mph but shows higher speed on display
This indicates motor should be receiving power to operate. Low AC
voltage to treadmill. Do not use an extension
Treadbelt stops quickly/suddenly when tether
cord is pulled
High belt/deck friction. See General Maintenance section on
lubrication.
Treadmill trips on board 15 amp circuit
High belt/deck friction. See General maintenance
Computer shuts off when console is touched
(on a cold day) while walking/running
Treadmill is not grounded. Static electricity is crashing” the
computer. Refer to Grounding Instructions on page 4
Service Checklist - Diagnosis Guide