
Operation manual - Spider ILD01G
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rev. 02-15-02-2017
12. The Warranty will only be valid subject to the condition that the Product is correctly registered at the
Manufacturer´s website within 14 days of the date the Product is delivered to the Customer.
13. The Warranty applies to the Product in the condition in which it leaves the production plant. The Manufacturer
is not liable for damage during transportation.
14. The Warranty period is extended by the period of the duration of the Warranty claim assessment. (The
Warranty claim assessment period begins on the day following the day the Product is accepted for
assessment and terminates on the day the Warranty is acknowledged or rejected, not on the day the
Customer collects the Product back). In case the Warranty claim is rejected, the Warranty period will not be
extended!
15. After inspecting relevant documents and the claimed product the Distributor / Dealer will:
a) acknowledge the Warranty claim as warrantable and settle the claim on spot; in case it is not possible to
settle the acknowledged claim on spot, they will accept the Product into Warranty procedure during which
the acknowledged claim will be settled without unnecessary delay. The Distributor / Dealer will issue a
written document certifying the acceptance of the Product from the Customer and both parties will
confirm it by their signatures; or
b) reject the Warranty claim as unwarrantable and together with the Customer they will agree on further
steps, or
c) accept the claimed Product for a professional assessment based on which the warranty claim will either
be acknowledged and consequently settled without unnecessary delay, or rejected. The Distributor /
Dealer will issue a written document certifying the acceptance of the Product from the Customer and
both parties will confirm it by their signatures. The Distributor / Dealer will inform the Customer about the
result of the assessment (acknowledgement or rejection of the Warranty claim) in a previously agreed
manner (in writing or by one of long-distance communication devices).
In Pohled, November 16, 2015