Q
U
I
C
K
S
T
A
R
T
G
U
I
D
E
HI
GH
-D
EF
IN
IT
IO
N V
ID
EO
P
RO
CE
SS
OR
&
H
UB
Unpack the box
å
Remove the components and iScan VP20 from the box.
Save the packing materials in case you need them later.
ç
Review the documentation for important information.
w
Register online at www.dvdo.com/register
Notice: The information contained on this Quick Start card, including but not limited to an
y product specifications, is subject to change without notice.
Check the components
•
iScan VP20 Audio/Video Processor
•
Universal 6V@5A AC to DC P
ower Converter
•
Remo
vable P
ower Cord
•
Remote Control with two AAA batteries
•
iScan VP20 Owner’s Manual
•
Software CD
If any
items
are
missing
or
damaged,
please
notify
your
dealer
immediately.
1. What should I do if the front panel display (FPD) of my
iScan VP20 is showing an error message?
If the iScan VP20 does not boot correctly, you may get an error message.
Performing a hard reset of the iScan should clear any memory errors and
reboot the unit to its factory default (480p digital RGB 4:4:4 out). If you
still get an error message after performing a hard reset, contact our
Technical Support department for assistance.
a. Performing a hard reset of the iScan using the remote control:
• Press the
Configuration
button on the remote control until
the FPD reads ‘Configuration / Factory Default’
• Press the
Enter button. The FPD will read ‘No’
• Press the
Up button. The FPD will read ‘Yes’
• Press the
Enter button. The iScan will reboot to its factory
default.
b. Performing a hard reset of the iScan using the buttons on the front panel:
• Unplug the power from the back of the iScan
• Press the
Menu
and
Exit buttons simultaneously while
plugging the power back into the iScan.
2. Why is the blue Status LED blinking on the front panel
of my iScan VP20?
The Status LED on the iScan VP20 will blink blue if the iScan is processing an
HDCP protected signal on its HDMI inputs and it is unable to authenticate with
the display. Verify that your display is HDCP-compliant. If your display is not
HDCP-compliant then you will need to use the component connections from
your source. If your display is HDCP-compliant, then verify that the ‘HDCP
Mode’ is set to ‘On’ in the ‘Input Adjust’ and ‘Output Setup’ menus. If the
problem persists, check your cabling and try new cables, if possible, or try
cycling the power on your display or HDCP source to force reauthentication
between your display and source.
3. Will I lose the settings on my iScan VP20 if I update the software
version?
Currently, the iScan VP20 may lose its settings when a major software
update is performed. Please take note of your output settings before updating
your software.
Setup Questions?
Check our website at www.dvdo.com/setup
or contact
us directly at
help
@
dvdo.com
or by phone at:
866.423.3836, extension 333
(Monday - Friday, 9 am to 5 pm PST)
DVDO Home Theater Products
by Anchor Bay Technologies, Inc.
300 Orchard City Drive, MS 131
Campbell, California 95008
Troubleshooting
