
12 WARRANTY AND AFTER-SALES SERVICE
DVC Company warrants equipment manufactured to be free from defects of material and
workmanship. Any part or parts will be repaired or replaced when proven by DVC examination to
have been defective within two years from the date of shipment to the original purchaser. Any
warranty repairs will be performed at the factory or as otherwise authorized by DVC, in writing.
Transportation charges to DVC shall be pre-paid by purchaser.
This warranty does not extend to DVC manufactured equipment subjected to misuse, accident,
neglect or improper application. Nor does the warranty extend to DVC manufactured equipment
that is repaired or altered by anyone other than DVC or those authorized by DVC, in writing.
Products manufactured by other companies, but re-sold by DVC such as lenses, optical and electro-
optical assemblies, power supplies, cables, image processor boards and software are warranted by
the original manufacturer.
This warranty is in lieu of all other warranties expressed or implied. DVC shall not be liable for
any collateral or consequential damages.
A Return Material Authorization (RMA) Number must be obtained from DVC prior to returning
any item for warranty repair or replacement.
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