Owner’s Manual – Prodigy 5
15
H3109 3109 Rev. J
Warranty
Dux Gas Storage Water Heater -
Warranty Summary:
All components of the water heater are
covered by a 1 year parts and labour
warranty. The flue damper is covered
for a total of 5 years against failure. The
storage tank is covered for a total of
10 years against failure. See below for
details and conditions.
The benefits provided to you by this
warranty are in addition to any other
rights and remedies available to you
under Australian Consumer Law.
One Year Parts and Labour
Warranty:
Dux Manufacturing Limited (“Dux”)
warrants against defects in the water
heater arising from faulty materials or
workmanship for a period of one year.
Conditions apply (see below).
During this period Dux will repair or
replace any failed component or where
necessary, in the absolute discretion
of Dux, replace the water heater, free
of charge including reasonable labour
costs incurred during normal business
working hours.
Five Year Parts and Labour Flue
Damper Warranty:
Dux also warrants against failure of the
flue damper for a total of five years.
Conditions apply (see below).
During this period Dux will repair
or replace any failed flue damper
component, or where necessary, in the
absolute discretion of Dux, replace the
water heater, free of charge including
reasonable labour costs incurred during
normal business working hours.
Extended Tank Failure Warranty:
Dux also warrants against failure of
the storage tank for a further period
depending on the application:
• Nine years for single family dwellings.
• Two years for all other applications.
Conditions apply (see below).
During the first year of warranty, Dux
will provide a replacement water heater
free of charge including installation and
labour costs.
In years two to ten, Dux will provide a
replacement water heater free of charge.
Installation and other labour costs are
the responsibility of the owner.
Warranty Conditions:
The warranty only applies to the water
heater itself and the components
supplied with the water heater by
Dux. The warranty does not cover
components supplied by others,
including the installer.
The tank failure warranty does not apply if
the water heater has been connected to
