6. FAQ
:
Q Can the appliance be used in the bathroom?
:
A
The appliance is not suitable for wet rooms and
cannot be used in a bathroom.
:
Q What happens when the appliance is knocked
over?
:
A
Should the appliance be knocked over while in
use, a safety mechanism will be operated, and
the appliance will switch itself off automatically.
If the appliance is put back on its feet, it will
indicate so and illuminate all LEDs. The product
can be switched on using the ”POWER ICON”
button again.
:
Q Can I connect multiple appliances to the
same wall socket?
:
A
Due to the power required being in excess of
1.800 watts, it is not advisable to connect several
appliances to the same wall socket.
:
Q
When the appliance is switched off, the fan
continues to run for a while. Is this correct?
:
A
This is correct. In order to cool the ceramic
heating element, the fan remains on for
approximately 30 seconds before the appliance
goes into stand-by mode.
The fan speed Boost and standby status LED
indicators show a cool down sequence while the
products cools down.
:
Q Can I use an extension cable?
:
A
Use of an extension cable is not recommended.
If necessary, only make use of an approved
extension cable with a minimum cross-section of
3 x 2.5 mm² and an authorized power rating of at
least 2.000 Watt/10Amp.
:
Q The appliance is emitting a strong odor.
:
A
A strong odor may be released when the
appliance is used for the first time. This will
disappear after a while.
:
Q I’m having trouble connecting my device to
the Duux Smart App
:
A
Please refer to the FAQ in the Duux App for
further pairing instructions
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