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6

FREQUENtLY ASKED QUEStiONS

Outer

Pre-filter

HEPA Filter

5’ Metal Hose

9” Aluminium 

Nozzle

ACCESSORIES & PARTS

Question

Answer

How do I avoid clogging  
the nozzle?

Crush and break up large pieces before vacuuming, 
and/or use the “Tips & Techniques” described on 
the previous page.

Why is ash escaping?

Check filter for holes, and if necessary replace.

Why is the hose hot?

Cleaning TOO WARM of ash. NEVER use gloves to 
compensate for a HOT hose.

Why is suction decreasing?

It’s time to clean or replace the filter(s).  
See filter cleaning instructions. 

Why is there a port on  
the top?

This is for when you are not using the pre-filter.  
We suggest to use the pre-filter at all times.

Wire 

Brush

Accessory 

Adaptor

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