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Duro Guarantee
WaterGroup Inc. guarantees that your new water conditioner is built of quality material and workmanship.
When properly installed and maintained, it will give years of trouble free service.
Seven Year Complete Parts Guarantee:
WaterGroup Inc. will replace any part which fails within 60 months from date of manufacture, as indicated
by the serial number provided the failure is due to a defect in material or workmanship. The only exception
shall be when proof of purchase or installation is provided and then the warranty period shall be from the date
thereof.
Ten Year Guarantee on Mineral Tanks and Brine Tanks:
WaterGroup Inc. will provide a replacement mineral tank or brine tank to any original equipment purchaser in
possession of a tank that fails within 120 months, provided that the water conditioner is at all times operated in
accordance with specifications and not subject to freezing.
General Provisions:
WaterGroup Inc. assumes no responsibility for consequential damage, labor or expense incurred as a result of
a defect or for failure to meet the terms of these guarantees because of circumstances beyond its control.