9. Troubleshooting support
Initial general action in case of a malfunction: Please switch off the unit and then switch
it on again (
Ch. 5: Switch SensoWash
®
on / off).
If your unit does still not work properly after following the instructions
mentioned below, contact [email protected]. Have the article and serial number
ready. These can be found on the nameplate on the back of the operating
instructions and in the app (
App: Menu - Device Guide - Device management -
Device information).
Problem
Potential cause
Solution
Ch.
LED indications
LED flashes red,
green or orange
or an indication tone
is audible.
Malfunction.
> Deactivate seat unit.
> Close stop valve.
> Contact
5
1.5
General problems
Unit does not work.
Seat unit is not switched on
(LED is not illuminated).
> Activate seat unit.
5
Seat unit is in standby
mode (LED is red).
> Switch on seat unit.
5
Water leakage.
Malfunction.
> Close the main valve
for the water supply.
> Disconnect the power
supply.
> Contact
Remote Control
White LED blinks for
3 sec. when RC is in
use.
The batteries are low.
> Change the
batteries.
5
LED flashes red when
RC is in use.
Remote control is not
connected to the product.
> Contact
Remote control does
not work.
No batteries inserted.
> Insert batteries.
5
Remote control is defect.
> Contact
Washing functions
Switch between
Rearwash / Lady-
wash takes too long.
Spray wand moves back
and forward again after
self-cleaning is complete.
This is normal.
30
EN
Содержание SensoWash i Plus
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Страница 78: ...1 6 Côté gauche du produit Interrupteur 74 FR ...