10
LIMITED LIFETIME CONSUMER PRODUCT WARRANTY
The following warranty has been drafted to comply with the MAGNUSON-MOS-WARRANTY ACT
applicable to products manufactured after July 4, 1975. It replaces and supersedes any warranty in this
package or in any printed literature.
LIMITED WARRANTY
AMERICAN FIRE GLASS™, 570 THIRD STREET, LAKE ELSINORE, CA
U.S.A., NOT DURAFLAME®, INC, warrants all Duraflame® Fire Glass
and Fire Pit products and accessories against defects in materials
and workmanship, and suitable for a particular purpose, for a
period of:
1.
TEMPERED GLASS – All glass is guaranteed against
burnout in the original installation for the lifetime of the
initial purchaser.
2.
BURNERS/PANS – 5 years from date of purchase.
3.
FITTINGS – 5 years from date of purchase.
4.
IGNITION SYSTEM and PARTS – 1 year from date of
purchase.
5.
LITE STONES – 2 years from date of purchase.
6.
FIRE PITS – 2 Years from date of purchase.
THIS WARRANTY IS FOR THE BENEFIT OF THE ORIGINAL
PURCHASER.
WARRANTY ADJUSTMENT
:
7.
AMERICAN FIRE GLASS™, manufacturer and distributor of
Duraflame® Fire Glass and Fire Pits agrees to repair or
furnish a replacement for, but not remove or install any
product or component, which proves defective, within
the above warranty and appropriate time periods stated
8.
BUYER shall notify AMERICAN FIRE GLASS™ of any defect
within this warranty no later the thirty (30) days after a
defect is discovered.
9.
No product will be accepted for return or replacement
without authorization by AMERICAN FIRE GLASS™.
Before returning merchandise, contact AMERICAN FIRE
GLASS™ giving full details of the complaint, a copy of sales
receipt, invoice or other evidence of purchase date, and
an image of the item installed. Merchandise returned
without proof of purchase date will be serviced out of
warranty at our prevailing service and part rates. If
merchandise was damaged in transit, file claim
immediately with the carrier, and contact AMERICAN FIRE
GLASS™. Product returned must be addressed as follows:
AMERICAN FIRE GLASS™
570 THIRD STREET
LAKE ELSINORE, CA 92530
Shipping charges must be pre-paid by buyer.
REPAIR OR REPLACEMENT UNDER THIS WARRANTY WILL
BE SHIPPED AT NO CHARGE TO THE CUSTOMER
.
EXCLUSIONS FROM WARRANTY
:
1.
The foregoing warranty is limited solely as set forth
herein and applies only for the periods designated
above.
2.
AMERICAN FIRE GLASS™ or Duraflame®, Inc. shall not be
liable for any loss, damage, incidental or consequential
damages of any kind, whether based upon warranty,
contract, or negligence, arising in connection with the
sale, use, or report of the product. Some states do not
allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or
exclusion may not apply to you.
3.
The maximum liability of AMERICAN FIRE GLASS™ in
connection with this limited warranty shall not in any
case exceed the contract price paid for the product
claimed to be defective or unsuitable.
4.
This warranty does not extend to any product provided
by AMERICAN FIRE GLASS™ which has been subjected to
misuse, neglect, accident, improper installation, or use
in violation of instructions furnished by AMERICAN FIRE
GLASS™.
5.
This warranty does not extend to or apply to any unit
which has be repaired or altered at any place other than
an AMERICAN FIRE GLASS™ factory, or by persons not
expressly approved by AMERICAN FIRE GLASS™.
6.
Components manufactured by any supplier other than
AMERICAN FIRE GLASS™ shall bear only that warranty
made by the manufacturer of that product.
7.
Freight damage and color changes occurring from cause
beyond manufacturer’s control and are not covered by
any warranty.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE. AMERICAN FIRE GLASS™ shall
be held harmless from any and all claims by the buyer as
a result of injury or damage to an ultimate user or other
person caused by the product solid herein by the seller
to the buyer, whether the injury or damage results from
the assembly, installation, operation, shipment, storage
or manufacture of this product. AMERICAN FIRE
GLASS™ makes no warranties, expressed or implied,
other than those expressly stated herein.
Duraflame® Fire Glass and Fire Pits
Manufactured and Distributed by American Fire Glass™
570 Third Street, Lake Elsinore, CA 92530
www.duraflamefireglass.com
1.833.334.3473
DFP-INST-002_REVB_08/18
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