39
Out of Warranty Service
If the warranty period for your Duracell® Digital Inverter 400 has expired, if the
unit was damaged by misuse or incorrect installation, if other conditions of the
warranty have not been met, or if no dated proof of purchase is available, your
inverter may be serviced or replaced for a flat fee.
To return your Duracell® Digital Inverter 400 for out of warranty service,
contact Xantrex Customer Service for a Return Material Authorization (RMA)
number and follow the other steps outlined in “Return Procedure” on page 37.
Payment options such as credit card or money order will be explained by the
Customer Service Representative. In cases where the minimum flat fee does not
apply, as with incomplete units or units with excessive damage, an additional fee
will be charged. If applicable, you will be contacted by Customer Service once
your unit has been received.
Duracell_Digi_400.book Page 39 Friday, August 31, 2007 3:24 PM
