E - 21
SYMPTOM
CAUSE (AND REMEDY)
Trouble Shooting Guide
Specifications and external appearance are subject to change without notice.
No power.
•
Check that the AC power cord is connected.
•
You did not turn on the unit.
The remote does not
•
Remove any obstacles between the remote and the Unit.
function.
•
Use the remote near the Unit.
•
Point the remote at the remote sensor on the Unit.
•
Replace all the batteries in the remote with new ones.
No sound or only a very
•
Check that the speakers and equipment are connected securely.
low-level sound is heard.
•
Make sure that you've selected the corrected equipment on the system.
•
The system is in pause mode or in Slow - motion Play mode. Press the PLAY
button to return to normal play mode.
•
Fast forward or fast reverse is performed. Press the PLAY button to return to
normal play mode.
•
Check the speaker settings.
•
Make sure that AUDIO output connections correct.
•
Adjust the speakers volume.
•
The DTS DVD disc cannot be decoded to have speaker output.
•
This Unit is too hot, shut off half 30 minutes for cool down.
No picture.
•
The region number of the disc doesn't match the region number of this Unit.
•
The TV is not set to receive DVD signal output.
•
The video cable is not connected.
•
The TV is not turned on.
The picture is not clear.
•
Clean the disc.
•
The disc is scratched.
Severe hum or noise is
•
Check that the speakers and equipment are connected securely.
heard.
•
Check that the connecting cords are away from a transformer or motor, and at least
10 feet (3 meters) away from a TV set or fluorescent light.
•
Move your TV away from the audio equipment.
•
The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
•
Clean the disc.
•
Vibrations from the speakers are affecting the Unit.
The disc does not play.
•
There is no disc inside ("No Disc" appears on the TV screen).
•
Insert the disc correctly with the playback side facing down on the disc tray.
•
Clean the disc.
•
A non-NTSC or PAL disc has been inserted. The Unit and disc region number are
incompatible.
•
Condensation may have formed inside the Unit due to a sudden change in
temperature. Wait about an hour for it to clear and try again.
The DVD door cannot
•
Reset the Unit, press the STANDBY / ON button to turn off the Unit, wait for a few
seconds, then restart the Unit.
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