Troubleshooting
EN-50
I cannot connect to another device with BT wireless technology.
Ensure that you have activated BT feature on both devices.
Make sure that the distance between the two devices is within the
acceptable limit and that there are no walls or other obstructions between
the devices.
Confirm that the other device is not in
“
Hidden” mode.
Verify that both devices are compatible.
Display Problems
The display performance is slow.
The temperature may be too cold. Move the device to a warmer operating
environment.
The underlined, inverse, and hypertext characters are difficult to read
on the screen.
Right click on the Windows Desktop, select Personalize, Colors to change the
color and style of your Windows.
I changed my display resolution, but I see no difference on the screen.
Select > Start, Power, Restart.
Nothing happens when I try to use the stylus on my touch screen.
If you cannot select objects accurately with the stylus, you may need to
calibrate the touch screen.
The touch screen doesn’t respond after a suspend.
The touch screen needs a few seconds to work after a suspend. Wait a
moment and try again.
Hard Disk Problems
The hard disk will not spin up so the device can’t boot up.
This occurs if the unit is exposed to extreme low temperatures. This is not a
hardware failure associated with the hard disk. The integrated hard disk
drive heater will warm the drive to a safe operating temperature.
The device does not startup properly.
Make sure you remove any USB drives from the unit before you start it.
Connect the AC adapter to charge the battery if it is not charged.
If the battery does not begin charging, perform the following:
1. Remove the battery.
