STEAMTECH
9.
BEFORE REFERRING TO THE TECHNICAL SERVICE
PROBLEM
POSSIBLE CAUSE
REMEDY
Machine does not produce steam
Lack of power.
Make sure plug (21) is well inserted and that
and vacuum does not work.
there is main power to the outlets.
The red "low water" indicator (15)
All the water from the water tank (10A) has
Refill the water tank with clean water.
lights up.
been consumed.
There is no injection of detergent.
All the detergent from the detergent tank (10)
Control the level in the detergent tank, if
could have been consumed.
necessary, refill the detergent tank
Suction power is missing.
A) Lack of power to the vacuum cleaner.
A) Make sure the switch (2) is on and the plug (7)
B) The vacuum tube is obstructed.
is well inserted (17)
C) The vacuum drum (4) is full of water.
B) Clean tube and accessory used.
C) Empty the vacuum drum (4)
Water
leaks
through
the
Check the wear of the o-ring.
Clean and lubricate the o-ring with grease.
connections of the accessories.
if necessary, replace with one spare supplied.
Steam does not come out.
A) Boiler has not reached yet the operational
A)
Wait a few minutes.
pressure (green light (14) is off).
B)
Switch on the steam command switches (36-
B) Steam command switches (36-37) are off.
37).
C) Steam command switch (34) has not been
C) Use the steam command switch (34) to
used.
activate steam flow.
Drops of water come out of the
At beginning of work water condenses in the
After a few minutes of use this problem will
accessories.
tubes and accessories due to the difference in
cease.
temperature.
If it continues, proceed to the cleaning of the
boiler.
Noise inside the generator
The boiler getting cold, after about 6-7 hours
Wait for the pressure stabilization (about 2-3
creates an internal depression which, at each
minutes), the noise disappears.
ignition, provokes some vibrations.
Accessories do not fit perfectly.
There is dirt build up in the joints and
Clean and lubricate the joints.
lock/release latches (40).
17
DUPLEX UK– 01/17
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