t:
01905 797989
e:
| w:
www.duomo.co.uk
6
Still experiencing difficulties?
If you have made the checks above and are still experiencing diffculties then please call
Duomo (UK) Ltd
on
+441905 797989
for technical assistance.
Troubleshooting
The Problem
The Solution
The sensor does not power up
Check that the 12/24 VDC power is present, and that positive and negative polarity has not been
inverted.
This is a working document and will be updated as new troubleshooting and FAQs become apparent. If your issue is not listed here please
call Duomo (UK) on 01905 797989 and inform us so we can list your issue and associated solution here.
In case of alarm
Extinguish any naked flames.
Do not switch lights or electrical devices on or off.
Open all windows and door to increase ventalation.
•
If the ALARM LED is off the levels of gas have dropped. A responsible, qualified person is now safe to find the cause of
the alarm.
•
If the alarm sound reamins constant and the cause is not evident or not possible to eliminate turn off the emergency
isolation valves to the area and contact your gas provider emergency line. They will advise accordingly.
