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R 535 ONE Technical Manual V2021.10
2. TROUBLE SHOOTING
Issue
Reason
Solution
Air loss after long term storage
or riding.
Normal effect. The shock can lose
about 1-2 bar per month.
Inflate the air chamber and
perform standard set up.
Air loss after short time.
Quadring, wiper or guide band of
the air chamber is worn.
Change the sealings of the air
.
Wrong grease used.
Disassemble and clean the inner
surface of the air chamber and the
oil chamber tab.
Grease the inner surface of the air
chamber, the oil chamber tab and
the wiper using Slick Honey Bike
Grease.
.
Air chamber is damaged.
Change the air chamber.
The outer surface of the oil
chamber is damaged / scratched.
Full service necessary.
Contact a DT Swiss service center.
Tiny amounts of oil or grease on
the outside.
Normal residue from installation
or operation.
Clean the shock with a damp cloth
after each ride.
Tiny amounts of oil on the
rebound wheel or on the end cap.
None - normal residue from
assembly.
Clean the area and check again
after a while. If this area is oily
again, a full service is necessary.
Contact a DT Swiss service center.
Shock loses oil in the area of the
rebound wheel.
O-ring of the lockout pin is
damaged.
Full service necessary.
Contact a DT Swiss service center.
Shock makes slight flowing sound
(effect changes depending on the
rebound adjustment).
Normal effect (damping effect of oil and bores).
Shock makes “smacking”
sound.
Air inside the oil chamber.
Full service necessary.
Contact a DT Swiss service center.
The rebound does not work.
The rebound pin is stuck.
Full service necessary.
Contact a DT Swiss service center.
The lockout does not work.
The remote cable is not adjusted
correctly.
Adjust the remote cable via the
knurled wheel.
The sealing of the damping piston
is worn or damaged.
Full service necessary.
Contact a DT Swiss service center.
The lockout cap does not close
completely.
Only trunnion mount shocks:
Dirt between lockout shaft and
rebound wheel or between
rebound wheel and end cap.
Содержание R 535 ONE
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