TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
TROUBLESHOOTING STEPS
NO POWER TO KEYPADS (NO
FUNCTIONS WORK AND NO LIGHTS
TURN ON)
1. Verify Keypad is wired to the battery
properly
2. Verify battery is charged
3. Replace Keypad
WRONG OUTPUT IS ACTIVATED
WHEN BUTTON IS PRESSED
1. Improper Wiring
1. Verify Output Device is connect to
appropriate PowerMate Output Pin
KEYPAD POWERS UP BUT NO
FUNCTIONS WORK
1. Tripped circuit limits
2. Improper Wiring
3. Faulty Keypad
4. Faulty PowerMate
1. Check Device for Over-Current
2. Verify communication lines (TX/RX+
and TX/RX-) are wired to appropriate
PowerMate Pin #’s
3. Cycle Power to the Keypad and Watch
CIRCUIT IS ALWAYS TRIPPED
WHEN BUTTON IS PRESSED
(INDICATOR BLINKS AND WILL
RESET AFTER 6 SECONDS WHEN
KEY IS PRESSED)
1. Faulty Output Device
2. Short Circuit in Wiring Harness
3. Circuit Trip limit value too low for Device
1. Verify Output Device is working
properly
2. Check for Short Circuit in Wiring
Harness
3. Verify Circuit Breaker value is
sufficient for System
INDICATOR LED’S FLICKER ON AND
OFF
1. Function has No Load
2. Stray Voltage from Harness
1. Apply Load to the Function
2. Check Shielding on Communication
Lines
SYSTEM LOCKS UP
1. Low Battery Power
1. Cycle Power to the Keypad and
PowerMate
2. Verify System is at Recommended
Voltage
1. Keypad not wired/connected properly
2. Low Battery Power
3. Faulty Keypad
REVISION HISTORY
REVISION HISTORY
DATE
REVISION
COMMENTS
21/05/2018
1.0
Preliminary
20/05/2019
1.1
Draft Corrections
10/09/2019
1.2
Updated Installation of PM15 Gen3
Page 10: DSS-PM15G3_SpecSheet_V.0920_A
Unit 8/27 Allgas St, Slacks Creek QLD, AUSTRALIA 4127
PO Box 1301, Slacks Creek QLD, AUSTRALIA 4127
P +61 (0)7 3290 4115 E [email protected]
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