Limited Warranty
Digital Security Controls Ltd. warrants the original purchaser
that for a period of twelve months from the date of purchase, the
product shall be free of defects in materials and workmanship
under normal use. During the warranty period, Digital Security
Controls Ltd. shall, at its option, repair or replace any defective
product upon return of the product to its factory, at no charge for
labour and materials. Any replacement and/or repaired parts are
warranted for the remainder of the original warranty or ninety
(90) days, whichever is longer. The original owner must
promptly notify Digital Security Controls Ltd. in writing that
there is defect in material or workmanship, such written notice
to be received in all events prior to expiration of the warranty
period.
Intern ational Warranty
The warranty for international customers is the same as for any
customer within Canada and the United States, with the excep-
tion that Digital Security Controls Ltd. shall not be responsible
for any customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s)
in question to the point of purchase. All authorized distributors
and dealers have a warranty program. Anyone returning goods
to Digital Security Controls Ltd. must first obtain an authoriza-
tion number. Digital Security Controls Ltd. will not accept any
shipment whatsoever for which prior authorization has not been
obtained.
C onditio ns to Void Warranty
This warranty applies only to defects in parts and workmanship
relating to normal use. It does not cover:
•
damage incurred in shipping or handling;
•
damage caused by disaster such as fire, flood, wind, earth-
quake or lightning;
•
damage due to causes beyond the control of Digital Security
Controls Ltd. such as excessive voltage, mechanical shock
or water damage;
•
damage caused by unauthorized attachment, alterations,
modifications or foreign objects;
•
damage caused by peripherals (unless such peripherals were
supplied by Digital Security Controls Ltd.);
•
defects caused by failure to provide a suitable installation
environment for the products;
•
damage caused by use of the products for purposes other
than those for which it was designed;
•
damage from improper maintenance;
•
damage arising out of any other abuse, mishandling or
improper application of the products.
Digital Security Controls Ltd.’s liability for failure to repair the
product under this warranty after a reasonable number of
attempts will be limited to a replacement of the product, as the
exclusive remedy for breach of warranty. Under no circum-
stances shall Digital Security Controls Ltd. be liable for any
special, incidental, or consequential damages based upon breach
of warranty, breach of contract, negligence, strict liability, or
any other legal theory. Such damages include, but are not lim-
ited to, loss of profits, loss of the product or any associated
equipment, cost of capital, cost of substitute or replacement
equipment, facilities or services, down time, purchaser’s time,
the claims of third parties, including customers, and injury to
property.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in
lieu of any and all other warranties, whether expressed or
implied (including all implied warranties of merchantability
or fitness for a particular purpose) and of all other obliga-
tions or liabilities on the part of Digital Security Controls
Ltd. Digital Security Controls Ltd. neither assumes respon-
sibility for, nor authorizes any other person purporting to
act on its behalf to modify or to change this warranty, nor to
assume for it any other warranty or liability concerning this
product.
This disclaimer of warranties and limited warranty are gov-
erned by the laws of the province of Ontario, Canada.
WARNING:
Digital Security Controls Ltd. recommends that
the entire system be completely tested on a regular basis. How-
ever, despite frequent testing, and due to, but not limited to,
criminal tampering or electrical disruption, it is possible for this
product to fail to perform as expected.
Installer’s Lockout
Any products returned to DSC which have the Installer’s Lock-
out option enabled and exhibit no other problems will be subject
to a service charge.
Out of Warran ty Repairs
Digital Security Controls Ltd. will at its option repair or replace
out-of-warranty products which are returned to its factory
according to the following conditions. Anyone returning goods
to Digital Security Controls Ltd. must first obtain an authoriza-
tion number. Digital Security Controls Ltd. will not accept any
shipment whatsoever for which prior authorization has not been
obtained.
Products which Digital Security Controls Ltd. determines to be
repairable will be repaired and returned. A set fee which Digital
Security Controls Ltd. has predetermined and which may be
revised from time to time, will be charged for each unit repaired.
Products which Digital Security Controls Ltd. determines not to
be repairable will be replaced by the nearest equivalent product
available at that time. The current market price of the replace-
ment product will be charged for each replacement unit.
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