Tech Support: 1-800-387-3630 (Canada &
US) or 905-760-3000 www.dsc.com
2 90 0 94 4 6 R00 1
© 2016 Tyco Security Products. All Rights Reserved.
The trademarks, logos, and service marks displayed on this document are registered in the United States [or other
countries]. Any misuse of the trademarks is strictly prohibited and Tyco will aggressively enforce its intellectual property
rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not
owned by Tyco are the property of their respective owners, and are used with permission or allowed under applicable
laws.
Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all
products include all features. Availability varies by region; contact your sales representative.
Limited Warranty
Digital Security Controls warrants the riginal purchaser that
for a period of twelve months from the date of purchase,
the product shall be free of defects in materials and work-
manship under normal use. During the warranty period,
Digital Security Controls shall, at its option, repair or
replace any defective product upon return of the product
to its factory, at no charge for labour and materials. Any
replacement and/or repaired parts are warranted for the
remainder of the original warranty or ninety (90) days,
whichever is longer. The original purchaser must promptly
notify Digital Security Controls in writing that there is
defect in material or workmanship, such written notice to
be received in all events prior to expiration of the warranty
period. There is absolutely no warranty on software and all
software products are sold as a user license under the
terms of the software license agreement included with the
product. The Customer assumes all responsibility for the
proper selection, installation, operation and maintenance
of any products purchased from DSC. Custom products are
only warranted to the extent that they do not function
upon delivery. In such cases, DSC can replace or credit at its
option.
International Warranty
The warranty for international customers is the same as for
any customer within Canada and the United States, with
the exception that Digital Security Controls shall not be
responsible for any customs fees, taxes, or VAT that may be
due.
Warranty Procedure
To obtain service under this warranty, please return the
item(s) in question to the point of purchase. All authorized
distributors and dealers have a warranty program. Anyone
returning goods to Digital Security Controls must first
obtain an authorization number. Digital Security Controls
will not accept any shipment whatsoever for which prior
authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and work-
manship relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind,
earthquake or lightning;
• damage due to causes beyond the control of Digital
Security Controls such as excessive voltage, mechanical
shock or water damage;
• damage caused by unauthorized attachment, alterations,
modifications or foreign objects;
• damage caused by peripherals (unless such peripherals
were supplied by Digital Security Controls);
• defects caused by failure to provide a suitable installation
environment for the products;
• damage caused by use of the products for purposes
other than those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or
improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the
following items shall not be covered by Warranty: (i) freight
cost to the repair centre; (ii) products which are not identi-
fied with DSC's product label and lot number or serial
number; (iii) products disassembled or repaired in such a
manner as to adversely affect performance or prevent ade-
quate inspection or testing to verify any warranty claim.
Access cards or tags returned for replacement under war-
ranty will be credited or replaced at DSC's option. Products
not covered by this warranty, or otherwise out of warranty
due to age, misuse, or damage shall be evaluated, and a
repair estimate shall be provided. No repair work will be
performed until a valid purchase order is received from the
Customer and a Return Merchandise Authorisation num-
ber (RMA) is issued by DSC's Customer Service.
Digital Security Controls’ liability for failure to repair the
product under this warranty after a reasonable number of
attempts will be limited to a replacement of the product, as
the exclusive remedy for breach of warranty. Under no
circumstances shall Digital Security Controls be liable for
any special, incidental, or consequential damages based
upon breach of warranty, breach of contract, negligence,
strict liability, or any other legal theory. Such damages
include, but are not limited to, loss of profits, loss of the
product or any associated equipment, cost of capital, cost
of substitute or replacement equipment, facilities or ser-
vices, down time, purchaser’s time, the claims of third
parties, including customers, and injury to property. The
laws of some jurisdictions limit or do not allow the dis-
claimer of consequential damages. If the laws of such a
jurisdiction apply to any claim by or against DSC, the
limitations and disclaimers contained here shall be to the
greatest extent permitted by law. Some states do not allow
the exclusion or limitation of incidental or consequential
damages, so that the above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in
lieu of any and all other warranties, whether expressed or
implied (including all implied warranties of merchantability
or fitness for a particular purpose) and of all other obliga-
tions or liabilities on the part of Digital Security Controls
Digital Security Controls neither assumes responsibility for
nor authorizes any other person purporting to act on its
behalf to modify or to change this warranty, nor to assume
for it any other warranty or liability concerning this prod-
uct.
This disclaimer of warranties and limited warranty are gov-
erned by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls recommends that
the entire system be completely tested on a regular
basis. However, despite frequent testing, and due to,
but not limited to, criminal tampering or electrical dis-
ruption, it is possible for this product to fail to perform
as expected
.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace
out-of-warranty products which are returned to its factory
according to the following conditions. Anyone returning
goods to Digital Security Controls must first obtain an
authorization number. Digital Security Controls will not
accept any shipment whatsoever for which prior authoriza-
tion has not been obtained.
Products which Digital Security Controls determines to be
repairable will be repaired and returned. A set fee which
Digital Security Controls has predetermined and which may
be revised from time to time, will be charged for each unit
repaired.
