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21
Warranty
This warranty only applies in the USA and Canada.
In the United States and Canada, your appliance is warranted by NQP/CONTOURE.
NQP/CONTOURE authorizes no person to change or add any obligations under this
warranty. Obligations for service and parts under this warranty must be performed by
NQP/CONTOURE or an authorized service company.
California Residents only: California law provides that for In-Warranty Service, California
residents have the option of returning a nonconforming product (1) to the store where it was
purchased or (2) to another retail store which sells CONTOURE products of the same type.
The retail store shall then, at its discretion, either repair the product, refer the consumer to an
independent repair facility, replace the product, or refund the purchase price less the amount
directly attributable to the consumer’s prior usage of the product. If the above two options do
not result in the appropriate relief to the consumer, the consumer may then take the product
to an independent repair facility if service or repair can be economically accomplished.
NQP/CONTOURE and not the consumer will be responsible for the reasonable cost of such
service, repair, replacement, or refund for nonconforming products under warranty.
California residents may also, according to their preference, return nonconforming
products directly to NQP/CONTOURE for repair, or if necessary, replacement, by calling our
Consumer Service Center toll-free at 1-888-656-9317 or sending us an email,
warranty@contoureusa.com . NQP/CONTOURE will be responsible for the cost of the repair,
replacement, and shipping and handling for such products under
warranty.