Cirrus Powerchair Owners Handbook
Page 24 of 24
Doc Code: PCC_IFU (02/15)
WARRANTY
There is a comprehensive twelve-month warranty from the date on which your new
powerchair is delivered. The warranty covers the powerchair for repairs or replacement
during this period. For more detail, please see the warranty conditions below:
1.
Any work or replacement part installation must be carried out by an authorised Drive
Medical dealer / service agent.
2.
To apply the warranty should your powerchair require attention please contact the
outlet from which you purchased the powerchair.
3.
Should any part of the powerchair require repair or full or part replacement, as a
result of a manufacturing or material defect within the warranty period, parts will be
supplied free of charge. Note: The guarantee is not transferable.
4.
Any repaired or replaced parts will be covered by the balance of the warranty period
on the powerchair.
5.
Parts replaced after the original warranty has expired will be covered by a three-
month warranty.
6.
Consumable items supplied will not generally be covered during the normal
warranty period unless such items require repair or replacement clearly as a direct
result of a manufacturing or material defect. Such items include (among others):
upholstery and tyres.
7.
The above warranty conditions apply to brand new powerchairs. Second-hand
powerchairs supplied directly by Drive Medical carry a six-month warranty period.
If you are unsure whether your powerchair is covered contact your dealer.
8.
Under normal circumstances, no responsibility will be accepted where the
powerchair has required assistance as a direct result of:
a.
the powerchair part not having been maintained in accordance with the
manufacturers recommendations
b.
failure to use the manufacturer’s specified parts
c.
the powerchair or part having been damaged due to neglect, accident or improper
use
d.
the powerchair or part having been altered from the manufacturer’s specification
or repairs having been attempted before the dealer is notified
9.
The frames on Enigma aluminium powerchairs have a five-year warranty.
In the event of your powerchair requiring attention, please contact your service agent /
dealer and give all relevant details so they can act quickly.
The manufacturer reserves the right to alter without notice any weights, measurements or
other technical data shown in this manual. All figures, measurements and capacities
shown in this manual are approximate and do not constitute specifications.
This does not affect your statutory rights.
