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9. WARRAN TY
9.1 WARRANTY
There is a limited lifetime warranty on your new Image EC power chair. The warranty covers the power chair for
parts only during this period. For more detail, please see the Warranty Conditions below.
Warranty Conditions:
Any work or replacement part installation must be carried out by an authorized
Drive dealer / service agent.
To apply the warranty should your power chair require attention please contact your service provider.
The warranty on your new Image EC power chair is as follows:
a) Frame: Limited Lifetime Warranty
b) Electronics: 12 months limited warranty
c) Battery: 6 months
Note: The warranty is not transferable
Any replaced parts will be covered by this warranty for the balance of the warranty period on the power chair.
Parts replaced after the original warranty has expired will by covered by a three months warranty.
Wearable items will not generally be covered under the normal warranty period which includes but not limited to
the seat assembly or cover, tires, shroud, armrests, footplates, and lights.
The above warranty conditions apply to brand new power chairs purchased at the full retail price. If you are
unsure whether your power chair is covered, check with the service agent.
Under normal circumstances, no responsibility will be accepted where the power chair has failed as a direct
result of:
a) The power chair part not having been maintained in accordance with the manufacturer’s recommendations.
b) Failure to use the manufacturer’s specified parts
c) The power chair or part having been damaged due to neglect, accident or improper use
d) The power chair or part having been altered from the manufacturer’s specifications or repairs having been
attempted before the service agent is notified
Please note your local service agent’s contact details in the box below. In the event of your power chair requiring
attention, contact them and give all relevant details so they can act quickly. The manufacturer reserves the right
to alter without notices any weights, measurements or other technical data shown in this manual. All figures,
measurements and capacities shown in this manual are approximate and do not constitute specifications
.
DRIVE authorized Service Agent
Name
Address
Tel
Postcode
