Issued 2020–10
There is a comprehensive twelve-month warranty from the
date on which your new walker is delivered. The warranty
covers the walker for repairs or replacement during this
period. For more detail, please see the warranty conditions
below:
1. Any work or replacement part installation must be carried
out by an authorised dealer / service agent.
2. To apply the warranty should your walker require
attention please contact the outlet from which you
purchased the walker.
3. Should any part of the walker require repair or full or part
replacement, as a result of a manufacturing or material
defect within the warranty period, parts will be supplied
free of charge. Note: The guarantee is not transferable.
4. Any repaired or replaced parts will be covered by the
balance of the warranty period on the walker.
5. Parts replaced after the original warranty has expired will
be covered by a three month warranty.
6. Consumable items supplied will not generally be
covered during the normal warranty period unless such
items require repair or replacement clearly as a direct result
of a manufacturing or material defect. Such items include
(among others) upholstery and tyres.
7. The above warranty conditions apply to brand new
walkers, whether your walker is covered contact your
dealer.
8. Under normal circumstances, no responsibility will be
accepted where the walker has required assistance as a
direct result of:
a. the walker part not having been maintained in
accordance with the manufacturer's recommendations
b. failure to use the manufacturer’s specified parts
c. the walker or part having been damaged due to
neglect, accident or improper use
d. the walker or part having been altered from the
manufacturer’s specification or repairs having been
attempted before the dealer is notified
In the event of your walker requiring attention, please
contact your service agent / dealer and give all relevant
details so they can act quickly. This warranty is issued free
of charge by the manufacturer to the original retail
purchaser of the device. This does not affect your statutory
rights.
Drive DeVilbiss Healthcare Ltd, Holmfield,
Halifax, West Yorkshire, HX2 9TN, GB
warranty details