TROUBLESHOOTING GUIDE
In case of failure, please carry out inspection according to the requirements below. If
unresolved, please contact the local service agency.
Failure&Error Code
Cause
Solution
Low water pressure
Check the tap water
Small water flow
Filter not replaced in time,
Please contact the local service
beyond the use time
agency to replace the filter
Pipe not connected properly
Inspect the connector to
connect the pipe properly
Water leakage
Water pipe and
Replace the water pipe and
PE pipe bursting
PE pipe
Machine in poor contact
Use a three-pin socket with earth
Electric leakage
with ground
wire, making the machine
grounded properly
Noisy operation
Not installed steadily
Place the machine on a steady
& solid surface
Machine fails to run
Power supply not put through
Switch on power supply
Q>
and
�
Flash
Drying heating
Power off and turn on
machine again
The night light flash red
Filter life expires
Change new filter and Re-setting
The� key flash blue
UVC fails
Change new UVC-LED
Notes: It is a normal state that the following circumstances occur when the water
purifier is used.
1 ). During the heating, the heating tube may generate slight noises. This is a normal
state.
2). When the heating tank is being heated without water, the anti dry- burning device
will disconnect automatically and can not reset by its own. The reset must be
completed by a professional technician. The design is in accordance with the national
safety requirements.
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