DRAKE EH24A, Инструкция по эксплуатации

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Service / If You Need To Call For Help
SERVICE INFORMATION
If you need service, call Solid Signal at 877.312.4547 for more information.
Should you want to return your unit for service, package the unit carefully using the original carton or other
suitable container.
Write your return address clearly on the shipping carton and on an enclosed cover letter describing the service
required, symptoms or problems. Also include your daytime telephone number and a copy of your proof of
purchase.
The unit will be serviced under the terms of the R.L. DRAKE HOLDINGS LLC Limited Warranty and returned to you.
IF YOU NEED TO CALL FOR HELP
Call our Customer Service/Technical Support line at
877.312.4547
Please have the unit’s serial number available.
We will also need to know the specifics of any other equipment connected to the unit. When calling, please have
the unit up and running, near the phone if possible.
Our technician(s) will likely ask certain questions to aid in diagnosis of the problem. Also, have a voltmeter handy,
if possible. R.L. DRAKE also provides technical assistance by e-mail:
info@solidsignal.com
Many of the products that are sent to us for repair are in perfect working order when we receive them. For these
units, there is a standard checkout fee that you will be charged. Please perform whatever steps are applicable from
the installation sections of the Owner's Manual before calling or writing—this could save unnecessary phone
charges. Please do not return the unit without contacting
us
first: it is preferred to help troubleshoot the problem
over the phone (or by mail) first, saving you both time and money.
I
f warranty service is required, a Solid Signal representative will advise you on the next steps.