ADJUSTING YOUR DRAGONFLY MOTORIZED FILM SCREEN
The stopping point for both the upward and downward motion of your Dragonfly motorized film screen can be adjusted easily with the included plastic
Allen key. The screen has 15 3/4” of black material above the screen surface, allowing flexibility for most installations.
“OPEN” Adjustment
This adjustment is made with the screen fully lowered.
1. Insert the Allen key into the keyhole (behind the rubber plug) to adjust the position of the viewing area when the screen is down. Turning the Allen key
1 full revolution clockwise will raise the viewing area approximately ½”.
Note:
You will not notice a difference of adjustment until you press the ‘UP’ button and travel the screen several seconds. Then ‘DOWN’ to see the
difference in screen location.
2. If adjustment has been made too far, turning the key counter-clockwise will “bump” the screen lower. This adjustment can be made with the screen
fully open without raising or lowering the screen.
“CLOSED” Adjustment
FOR REFERENCE ONLY: Closed Limit Switch Adjustment
(Attention: This adjustment is not required. Always contact our Technician for assistance to avoid damaging the screen and
voiding your warranty.)
*ImpORTANT NOTE: IT IS STRONgLY AdvISEd ThAT ThE uSER NOT EvER AdjuST ThE CLOSEd LImIT SwITCh. ALL SCREENS hAvE
ALREAdY bEEN pRE-AdjuSTEd IN ThE FACTORY TO mEET ThE muLTITudE OF uSER NEEdS. dESCRIpTION OF ThIS FEATuRE wAS
INCLudEd FOR ThOSE RARE SITuATIONS ThAT REquIRE IT.
1. Insert the Allen key into the keyhole (closest to back of case) to adjust the stopping point of the motor when the screen is retracted into its
housing. Turning the key 1 full revolution clockwise will cause the screen to stop approximately ½” farther out of the housing.
NOTE:
You will not notice a difference of adjustment until you press the ‘DOWN’ button and travel the screen several seconds. Then press the ‘UP’
button to see the difference in screen location.
DO NOT
do the following step before step #1 because damage to screen may occur.
2. Turning the Allen key counter-clockwise 1 full revolution will raise the bottom bar of the screen closer to the case approximately ½”.
be very careful as you may accidentally retract the screen too far into the case causing damage to the motor and screen.
7
TROUBLESHOOTING
Dragonfly motorized film screens are designed to function trouble-free for years of enjoyment. Most problems that occur are due to simple
issues. If you have trouble, please check the list of simple fixes below. If the problem persists, contact your authorized Dragonfly dealer or
Dragonfly customer service at [email protected]
Screen does not react to any control
•Power cable to the film screen is incorrectly connected or plugged into an outlet that does not have power.
•Check connections and verify power on the outlet.
•Check control method selected (IR, wall-pad or low voltage) and try an alternate method.
Screen goes lower than desired or does
not retract far enough
•Adjust the up and down limits as described in “Adjusting your Dragonfly motorized film screen”.
IR control does not work
•Check the batteries in the IR remote that you are using.
•Ensure that you are within range of the remote being used. The factory remote will work at a distance of
up to 15’ in most situations.
•Ensure that the connector for the Tab IR sensor is fully seated if that is the method you are using and that
the IR emitter you are using (if applicable) is wired and operating properly.
•If you have chosen to ‘hard-wire’ the IR connection into a RJ-11 connector, be sure that you have the
appropriate wires on the correct pins, as described in the “IR Control” section.
For Technical Support: 1.866.838.5052