instructions “
Binding your frame with the app
” to bind the frame, if you are not the
frame owner, please follow the instructions “
Inviting others to bind your the frame
with the app
” to bind the frame. After sending binding request from the app,
it requires the frame owner to operate on the photo frame and click “
Accept
” under
the User Management menu. If the binding succeeds, the user account will appear
on the Users.
8. How do I unbind an account?
If you would like to unbind an Email or app account, please go to the User
Management menu and click the bound user you want to delete, you will see there
is an option for deleting users.
9. Can I share photos and videos to the frame?
Yes, you can share both photos and videos (max 30 seconds or 100MB) to the frame.
10. Can I transfer photos or videos from a computer?
Yes, you can transfer your files from your computer by using the PC Control feature,
but this feature is only available to Windows system now.
11. Where do the photos and videos store?
All the received photos and videos will be stored in the built-in 16GB SD Card. It is
estimated to keep over 40,000 photos of 300KB/pc. The Dragon Touch server will
only cache the data for 30 days, and all the photos will be encrypted and deleted
after 30 days. It can enable your photo frame to receive the photos sent when the
photo frame is offline.
12. How can I delete photos and videos?
Enter the Photo or Video Library, click “
more
” button on the top. Select the photos
or videos you would like to delete and click “
delete
”.
13. Can I export the photos and videos?
You can export photos and videos via an SD card (max support 32GB) or a USB
drive. After you have inserted your SD card or USB drive, you can select the photos
and videos you would like to export in the library, click “
share
” to export your files.
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14. Is it possible to manage the photos and videos in the frame remotely?
You can only manage/export/delete photos and videos in the frame directly.
15. Can I change the image transitions and displaying speed?
You can choose your preferred slideshow mode, interval and transition effect in
Album Settings.
16. Can this frame automatically turn on/off at a specific time?
You can go to the Auto On/Off setting and set the auto on/off time as you want.
17. Can I cycle pictures and videos together?
You could only play photos or videos separately.
If you cannot find the answer to your question, please contact our customer
support team, thank you.
For any inquiries with Dragon Touch products, please feel free to contact us, we will
respond within 24 hours.
E-mail: [email protected]
Tel: 888-811-1140 (US) Mon-Fri (except holidays) 9am-5pm (EST)
Official website: www.dragontouch.com
The microSD, microSDHC, microSDXC and SD marks and logos are trademarks of
SD-3C, LLC.
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