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Instructions for use BiliLux
57
Troubleshooting
10
Troubleshooting
10.0.1
Fault – Cause – Remedy
The following table lists faults, possible causes, and corresponding remedies.
Causes and remedies must be worked through in the order listed until the fault has
been resolved.
If the remedies provided here do not correct the fault, contact DrägerService.
Fault
Cause
Remedy
LED lights do not
illuminate
Loose power cable
connection
Ensure the power cable is
connected to the
phototherapy light and
mains power.
Failed LEDs
Replace LED panel. Use
only Dräger spare parts;
contact DrägerService.
Irradiance is too low
Light is too far from patient Adjust height of light.
Irradiance setting is too
low.
Increase irradiance
setting.
The LEDs are at the limit
of their useful life.
Replace LED panel. Use
only Dräger spare parts;
contact DrägerService.
Radiometer reading error. Correct position of sensor
and retry reading.
The message
USB error
is displayed on the
phototherapy report
screen.
An export of a
phototherapy report was
attempted with no USB
flash drive connected.
Connect a USB flash drive
to the phototherapy light,
and attempt the export
again.
The message
No export
during running therapy.
is displayed on the
phototherapy report
screen.
An export of a
phototherapy report was
attempted during active
therapy.
Stop therapy via the
Reset
button on the
phototherapy screen, and
attempt the export again.
The message
ERR
is
displayed on the
radiometer screen.
The value is out of range.
This could happen if the
radiometer is held too
close to the LEDs.
Position the radiometer
closer to the patient, and
attempt the reading again.
The radiometer is faulty.
Attempt the reading again.
If the message persists,
contact DrägerService.
The trolley does not
maintain set height.
The tightening knob on the
trolley is not tightened
sufficiently.
Tighten the knob on the
trolley until secure.
The spring arm does not
maintain set position.
The joints of the spring
arm are loose.
Tighten the joints on the
spring arm.
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