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User’s Manual

38

Troubleshooting & Support

will need to provide the product serial number located on the back of
your monitor and proof of purchase to verify your warranty status if
you have not registered your monitor within 30 days of purchase.

For technical support (in U.S.A. and Canada):

•

Technical Support Line: 1-877-TwoLCDs (1-877-896-5237)

•

Hours: 9:00 a.m. – 5:00 p.m. PST (Monday - Friday)

Returning for Repair Service

In some cases, you may need to send your DoubleSight monitor for
repair by our own technicians at DoubleSight Displays. Prior to
sending your monitor to our repair facility, you will need to obtain a
Return Merchandise Authorization (RMA) number. Please call our
technical support department at 1-877-TwoLCDs (1-877-896-5237) to
make return arrangements and receive special instructions.

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Содержание DS-15 Series

Страница 1: ...USER S MANUAL DoubleSight Dual 15 LCD Monitor Model DS 15xx Series For the latest updates and more information visit our website at www doublesight com ...

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Страница 3: ...MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE AND UNDER NO CIRCUMSTANCES SHALL DOUBLESIGHT DISPLAYS LLC BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL OR SPECIAL DAMAGES WHETHER BASED ON TORT CONTACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL INFORMATION CONTAINED HEREIN OR THE USE THEREOF Copyright 2003 2004 DoubleSight Displays LLC All rights reserved This manual may not b...

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Страница 5: ...onformity for Europe 3 Additional Safety Information 4 Power Connection 4 Installation and Maintenance 4 Using the Tilt Swivel 5 Transporting the Monitor 5 Introduction 7 DoubleSight Features 7 A Clear View to Productivity 7 Cost Effective Solution to Display Continuity 7 Smart Control Technology 7 Stylish Yet Sturdy Design 8 Contents in the Box 8 DoubleSight Monitor Overview 9 Front 9 Rear 10 Sid...

Страница 6: ...For Apple Macintosh Users 16 AUTO Setting 16 Removing Base Stand from the Display 17 Key Function Controls 19 Working with OSD Functions 19 Source Select 20 Brightness 21 Contrast 22 Color 22 User Mode 23 Position 24 Image 25 Misc Menu 26 Reset 26 Language 26 OSD Position 27 System Information 27 Recommended Use 29 Placement 29 Ergonomics 30 Technical Information 31 Product Specifications Model DS...

Страница 7: ...onditions 32 Physical Characteristics 32 Application Video Timing 33 VESA Modes 33 IBM Modes 33 MAC Modes 34 Troubleshooting Support 35 Warning Messages 35 Troubleshooting Checklist 36 Support Options 37 Returning for Repair Service 38 Limited Warranty 39 Regulatory Information 43 FCC Compliance 43 User Information 44 ...

Страница 8: ...User s Manual iv Contents This page is left blank intentionally ...

Страница 9: ...ily accessible CAUTION Use a power cable that is properly grounded Always use the appropriate AC cord that is certified for the individual country Some examples are listed below USA UL Switzerland SEV Canada CSA Britain BASE BS Germany VDE Japan Electric Appliance Control Act Important Notices Regarding Power Cord The power cord set for this unit has been enclosed was selected according to the cou...

Страница 10: ...nductors in Cord Maximum Current Rating of Unit SJT 18 AWG 16 AWG 14 AWG 10 Amps 12 Amps 12 Amps SVT 18 AWG 17 AWG 10 Amps 12 Amps For European Countries In Europe you must use a cord set which is appropriate for the receptacles in your country The cord set is HAR certified and includes a special mark that appears on the outer sheath or on the insulation of one of the inner conductors For The Unit...

Страница 11: ...the Earth symbol for grounded or colored GREEN or GREEN AND YELLOW The wire which is colored BLUE must be connected to the terminal in the plug which is marked with the letter N or colored BLACK The wire which is colored BROWN must be connected to the terminal in the plug which is marked with the letter L or colored RED If you have any questions concerning the proper power cord to use please consu...

Страница 12: ... voltage Use an accessible outlet close to the monitor Damage to the power cord may cause shock or fire Do not bend the plug and wire nor place any heavy objects on the power cord to avoid damage electric shock or fire Disconnect the monitor s power cord from the power supply outlet if The cord becomes damaged or frayed The monitor has been dropped or damaged You will not use the monitor for an ex...

Страница 13: ... not rub touch or tap the surface of the screen with sharp or abrasive items such as pens or screwdrivers to avoid scratching the TFT LCD surface Do not insert objects of any kind into the monitor s ventilation slots to avoid touching dangerous voltage points which can be harmful or may cause electric shock fire or equipment failure Using the Tilt Swivel Use the monitor s tilt and swivel capabilit...

Страница 14: ...User s Manual 6 Notice to Users This page is left blank intentionally ...

Страница 15: ...tantly clear view of your programs and documents instead of time consuming switching between windows DoubleSight gives you speedy reactions to managing several sources of information and boosts your overall productivity by approximately 20 to 50 percent It s that easy Cost Effective Solution to Display Continuity Investment in a single large CRT or expensive LCD monitor is not always effective Dou...

Страница 16: ...d be to use one monitor to do research on the Web and summarize your data in a Word document on the other monitor panel Stylish Yet Sturdy Design DoubleSight combines a stylish appearance with a unique light yet sturdy design that requires a minimum of desk space Its simplified slim flat design lets you choose to install DoubleSight on a desk wall mount it or hang it from an office cubicle Content...

Страница 17: ... or both panels Amber LEDs indicate power saving mode MENU MENU is the main program button that opens the On Screen Display window and allows you to select a function option or value Left control navigates within the On Screen Display or moves the selected bar to decrease the adjustment Right control navigates within the On Screen Display or moves the selected bar to increase the adjustment EXIT T...

Страница 18: ...e POWER button turns the monitor on and off POWER LED Indicator A green LED indicates the monitor is on Rear VGA1 Connects the first video signal cable VGA2 Connects the second video signal cable DC IN Connects the power jack Side VESA compliant mounting holes Wall mounting holes Base handle Base stand ...

Страница 19: ...ted on the rear of the monitor Do not install the monitor near heat sources such as radiators or air ducts or in locations exposed to direct sunlight excessive dust mechanical vibration or shock Connecting the Display to Base Stand Remove the bottom layer of foam packing material in the box and place on a flat surface Remove the plastic wrapper bag from the display Using both hands firmly grip eac...

Страница 20: ... a desk with the monitor s back panel facing you Please ensure that the display and base are securely connected before moving Connecting the Monitor to a Computer Locate the blue video signal adapter cables marked 1 and 2 With the small monitor icon facing towards you insert the blue VGA cable 1 into the monitor s VGA 1 port right and then the VGA cable 2 into the VGA 2 port left Tighten each of t...

Страница 21: ...nding on the configuration of your computer there are different methods for connecting it to your DoubleSight monitor If your computer already has two VGA ports connect the opposite ends of the VGA 1 and 2 cables into each VGA port If your computer has one VGA port and a DVI port you will need a DVI VGA connector VGA1 VGA2 VGA1 VGA2 DVI VGA2 VGA1 VGA1 VGA2 DVI VGA connector ...

Страница 22: ...Support section of this User s Manual for details Additionally DoubleSight may be connected to two separate computers by attaching one VGA cable to each computer With the two VGA signal cables connected to the computer turn on the computer Press the power switch on the monitor The display should appear NOTE If this is the first time for a dual monitor configuration with your computer you may need ...

Страница 23: ...the monitor you want to extend your desktop to Select the Extend my Windows desktop onto this monitor checkbox and click Apply or OK If you have an OUT OF RANGE message on the secondary display you may need to adjust its refresh rate Click the Advanced button on the Settings tab of Display Properties Windows and then select 75Hz from the list of Screen refresh rate on the Monitor tab Click Apply o...

Страница 24: ...ck Displays Click the Arrange tab and follow the on screen instructions to set up the secondary display AUTO Setting Each LCD panel of your DoubleSight monitor is preset at 1024 x 768 pixels at 75 Hz While full customization is available it is strongly recommended that you use the AUTO settings that will automatically adjust display settings to fully optimize your monitor s performance Simply pres...

Страница 25: ...play If the base stand is not released easily press the pin in the middle hole on the display s back silver face plate right side of the base stand handle using a tool such as a screw driver and push the base stand handle backward NOTE DoubleSight monitor supports VESA Video Electronics Standards Association display and display interface standard compatible mounting method You can use alternative ...

Страница 26: ...User s Manual 18 Setting Up Your Monitor This page is left blank intentionally ...

Страница 27: ... are selected only Brightness and Contrast are available for simultaneous adjustments of the two panels The other OSD functions will be inactive 3 The OSD functions are represented by seven icons across the top of the OSD display From left to right the OSD menu functions include Source Select Select video signal source VGA1 VGA2 or None Brightness Adjust brightness of the display Contrast Adjust c...

Страница 28: ...ur settings 8 Press the EXIT button again until you completely exit the OSD Source Select 1 Press the LEFT or RIGHT button until the Source Select icon is highlighted 2 Press the MENU button to select the Source Select 3 Press the LEFT or RIGHT button to move between the options 4 Press the MENU button to engage the setting WARNING If DISABLE is selected the display will be turned off after showin...

Страница 29: ...press the LEFT or RIGHT button anytime to switch video signal source between VGA1 and VGA2 for the corresponding panel Brightness 1 Press the LEFT or RIGHT button until the Brightness icon is highlighted 2 Press the MENU button to select the Brightness icon 3 Press the LEFT or RIGHT button to set the brightness on the 0 100 scale 4 Press the EXIT button to save settings ...

Страница 30: ...to select the Contrast icon 3 Press the LEFT or RIGHT button to set the contrast on the 0 100 scale 4 Press the EXIT button to save settings Color You can choose from two pre defined color settings 9300K for slightly bluish white and 6500K for slightly reddish white The default factory setting is 9300K To customize your display select User Mode ...

Страница 31: ...inting hand moves to the new selection 5 Press the EXIT button to save settings and return to the function selection menu User Mode The RGB Adjust lets you adjust the red green and blue values according to your preference or specific application 1 Press the LEFT or RIGHT button to select the User Mode from the Color menu 2 Press the MENU button to open the above User Mode menu 3 Press the MENU but...

Страница 32: ... 8 Press the EXIT button to return to the function selection menu Position Use this setting to fine tune the display s horizontal or vertical position on the monitor screen 1 Press the LEFT or RIGHT button until the Position icon is highlighted 2 Press the MENU button to select the Position menu 3 Press the LEFT or RIGHT button to choose between the H POSITION and V POSTION then press the MENU but...

Страница 33: ... focus of the display image CLOCK minimizes vertical stripes on the display background 1 Press the LEFT or RIGHT button until the Image icon is highlighted 2 Press the MENU button to select the Image menu 3 Press the LEFT or RIGHT button to choose between PHASE and CLOCK then press the MENU button to select the option 4 Press the LEFT or RIGHT button to set the display as desired on the 0 100 scal...

Страница 34: ...Menu Reset Reset lets you return the display s settings to the factory defaults 1 Press the LEFT or RIGHT button until Reset is highlighted 2 Press the MENU button to select Reset 3 Press the LEFT or RIGHT button to toggle between YES and NO 4 Press the MENU button to select YES or NO 5 Press the EXIT button to save settings and return to the Misc Menu Language The Language setting lets you select...

Страница 35: ...r monitor 1 Press the LEFT or RIGHT button until OSD Position is highlighted 2 Press the MENU button to select OSD Position 3 Press the LEFT or RIGHT button to choose between H Position and V Position then press the MENU button to select the option 4 Press the LEFT or RIGHT button to move the display through its available positions on the 0 100 scale 5 Press the EXIT button to save settings and re...

Страница 36: ...User s Manual 28 Key Function Controls This page is left blank intentionally ...

Страница 37: ...ion the monitor Keep the top of the monitor screen at or slightly below eye level Your eyes should look slightly downward when viewing the middle of the screen Position your monitor no closer than 16 inches and no further away than 30 inches from your eyes The optimal distance is 25 inches It is recommended that you keep the screen below your eye level ...

Страница 38: ...looking at most of the time the screen or reference material directly in front of you to minimize turning your head while you are typing Ergonomics To realize the maximum ergonomics benefits we recommend the following Use the preset Position and Image controls Use the preset Color setting Use non interlaced signals with a vertical refresh rate between 60 75Hz Do not use primary color blue on a dar...

Страница 39: ...250 cd m Contrast Ratio 400 1 Pixel Pitch 0 297mm Pixel Configuration R G B vertical stripe Response Time 25 ms Tr Tf Viewing Angle 65 65 horizontal 45 55 vertical Glass Treatment Anti glare hard coating Lamp Life 30 000 hours min Input Signals Video Analog 0 7 Vp p 75 ohms Frequency 31 5 60 0 KHz horizontal 56 75 Hz vertical Sync TTL positive negative separate sync Connections Video Connectors Tw...

Страница 40: ...ower Voltage Input AC 100 240V 50 60Hz Output DC 12V 4 0A max Consumption 45W max 5W max standby suspend off mode Power Management On 45 Watts Green LED Suspend 5 Watts Amber LED Standby 5 Watts Amber LED Off 5 Watts Amber LED Operating Conditions Temperature 32 104 F 0 40 C Humidity 90 max Physical Characteristics Dimensions 683mm 26 W x 397mm 15 H x 248mm 9 D Weight including aluminum stand 6 3 ...

Страница 41: ...56 250 36 000 800x600 60Hz 1056x628 37 879 60 017 40 000 800x600 72Hz 1040x666 48 077 72 188 50 000 SVGA 800x600 75Hz 1056x625 46 875 75 000 49 500 1024x768 60Hz 1344x804 48 363 60 004 65 000 1024x768 70Hz 1328x806 56 476 70 069 75 000 XGA 1024x768 75Hz 1312x800 60 023 75 029 78 750 IBM Modes Horizontal Vertical Mode Resolution Total Nominal Frequency 0 5KHz Nominal Frequency 1Hz Nominal Pixel Clo...

Страница 42: ...ominal Frequency 1Hz Nominal Pixel Clock MHz VGA 640x480 60Hz 800x525 31 469 59 940 25 175 SVGA 832x624 75Hz 1152x667 49 725 74 551 57 283 XGA 1024x768 75Hz 1328x804 60 241 74 927 80 000 NOTE The DS 15xx has two LCD panels that generate a 2048 x 768 resolution together each panel can be set to a maximum of 1024 x 768 ...

Страница 43: ...refresh rate of Monitor settings on the Monitor tab to 75Hz Please refer to the Technical Information section of this User s Manual to see supported frequency ranges NO SIGNAL No signal inputs are detected from the VGA connector Check that your computer is ON Check that the video signal cable is properly connected Ensure that no pins are bent or pushed in the video input connector AUTO CONFIG The ...

Страница 44: ...and installing an additional graphics card No picture POWER LED Indicator is not lit Check that the monitor power switch is turned on Check that the power adapter is properly connected to the monitor Check that the power cord is properly connected to the power adapter Check that the power cord is properly connected to the power outlet Check that there is electrical power coming from the power outl...

Страница 45: ... TFT LCD panel consists of millions of small transistors Defective transistors will each cause a missing red green or blue dot We follow the industry quality standard set by major LCD panel manufacturers It is customary that some panels have a few defective transistors These panels are not considered bad quality and you can use them without uneasiness DoubleSight Displays considers more than six d...

Страница 46: ...al Support Line 1 877 TwoLCDs 1 877 896 5237 Hours 9 00 a m 5 00 p m PST Monday Friday Returning for Repair Service In some cases you may need to send your DoubleSight monitor for repair by our own technicians at DoubleSight Displays Prior to sending your monitor to our repair facility you will need to obtain a Return Merchandise Authorization RMA number Please call our technical support departmen...

Страница 47: ... Product with a similar Product Replacement Product or parts may include remanufactured or refurbished parts or components and will meet the specifications of the original parts or unit This warranty is extended by DSD only to the original purchaser you of the Product and is not transferable During the warranty period DSD shall provide you with limited telephone technical support providing assista...

Страница 48: ...s occurring during repair or replacement G Any damage of the Product due to shipment H Removal or installation of the Product I Causes external to the Product such as electric power fluctuations or failure J Use of supplies or parts not meeting DSD s specifications K Normal wear and tear L Subjecting the Product to displaying of fixed images for long periods of time resulting in image persistence ...

Страница 49: ...R PURPOSE DSD MAKES NO OTHER EXPRESS OR IMPLIED WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MIGHT ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE EXCLUSIVE REMEDIES THE REMEDIES PROVIDED IN THIS STATEMENT OF LIMITED WA...

Страница 50: ...ENTIAL DAMAGES SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU This Product is warranted in accordance with the terms of this limited warranty You are cautioned that Product performance is affected by system configuration software the application customer data and operator control of the system among other factors While DSD Products are considered to be compatible with many systems spe...

Страница 51: ...nerates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off...

Страница 52: ...ded BNC 5 cable Any unauthorized changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device User Information Users may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Pri...

Страница 53: ...www doublesight com Part No TINSE3090D8 V3 Printed in Taiwan ...

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