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Limited One-Year Warranty
Soul of India, INC provides a limited warranty on the DosaMaker (“Product(s)”) for a
period of one (1) year from the purchase date appearing on the sales invoice (“Date of
Purchase”) as further described below. The term Soul of India, as used herein, refers to
Soul of India, INC, parents, affiliates, or subsidiaries (“Soul of India”).
1. LIMITED WARRANTY
This Product is warranted to be free of defects in materials or workmanship under
normal household use for a period of one (1) year from the date of original purchase
(“Warranty Period”). This Limited Warranty is extended only to the original consumer
purchaser of the Product, who purchased the Product at www.DosaMaker.com or
an authorized retailer, and is not transferable. Except as otherwise required under
applicable law, this Limited Warranty is not available to retailers or other commercial
purchasers or owners. Soul of India makes no other warranty, express, implied,
written, oral or any other kind whatsoever, with respect to Products, including without
limitation, any implied warranty of Merchantability, usage, or fitness for any particular
purpose. Any implied warranty that may or may not be disclaimed by operation of law
is limited in duration to the Warranty Period. Soul of India’s liability will not exceed the
purchase price of the Product.
For a period of one (1) year from the date of original purchase of the Product, should
your Product prove to be defective under the terms of this Limited Warranty, Soul of
India will, at its option, either (i) repair the Product using new or refurbished parts,
or if Soul of India deems necessary, (ii) replace the Product with a new or refurbished
comparable model. For purposes of this Limited Warranty, “refurbished” means
any Product or part that has been returned to its original specifications. Repaired
or replaced Products or parts are warranted by Soul of India for the balance of
the original Warranty Period or ninety (90) days from the date of warranty service,
whichever is longer, and pursuant to the same terms and conditions of this Limited
Warranty. Any parts or Products replaced under this Limited Warranty will become the
property of Soul of India. In the event of a defect, these remedies are the purchaser’s
exclusive remedies under this warranty.
If a Product fails outside the Warranty Period, or is otherwise not covered by this
Limited Warranty, you should email Soul of India at [email protected]
or call 1-888-406-5998 to arrange for repair assistance.
2. WARRANTY SERVICE
To obtain warranty service, you must send an email message to
[email protected] with your name, email address, mailing address, telephone
number, the model number (located on the bottom of the Product) of the Product,
your original purchase date, description of the Product defect, and copy of the retail
sales receipt or invoice showing the Product, model number, payment, and date of
original purchase (“Proof of Purchase”), and any other information pertinent to the
Product’s return. You can also call 1-888-406-5998 to speak to a Soul of India customer
care representative.
Soul of India will respond with instructions on how to send your Product for evaluation
and provide a Return Merchandise Authorization number. You will be responsible for
the shipping and handling costs associated with sending your Product to Soul of India
for evaluation, and for Product shipped back to you. Any Product sent to Soul of India
for evaluation should be packaged in the original packaging or packaging affording
an equal degree of protection. For added protection and secure handling of any
Product that is being returned, we recommend you use a traceable, insured delivery
service. Soul of India cannot be held responsible for in-transit damage or for packages
that are not delivered to us. Lost and/or damaged Products are not covered under this
Limited Warranty.
3. WARRANTY LIMITATIONS
T
his Limited Warranty expressly excludes any defects or damages resulting from
misuse; mishandling; neglect; excessive wear and tear, including damage caused by
maintaining, operating, cleaning, or using the Product in a manner not in accordance
with the printed material provided by Soul of India with the Product; accident;
commercial use, including without limitation use in restaurants, hotels, food trucks,
or other business capacities; improper service; modification; use of accessories,
replacement parts, or repair service other than those that have been authorized by
Soul of India, INC; and any other damage caused by anything other than defects
in materials or workmanship during ordinary consumer use. Any damage, including
discoloration, to any non-stick surface, glass parts, and accessory items packed with
the Product are excluded from this Limited Warranty. Products used or serviced
outside the country of purchase are excluded from this Limited Warranty. This
Limited Warranty is only valid in the United States.
4. LIMITATION OF LIABILITY
This Limited Warranty excludes all incidental, special, or consequential damages.
Neither Soul of India nor its affiliates, authorized distributors, authorized retailers,
authorized service providers, nor its officers, directors, agents, or employees thereof,
shall be liable for any incidental, special, or consequential damages or other losses,
whether in an action in contract, tort, or otherwise resulting from the use, misuse,
malfunction, or defect of any Product or any breach of any express or implied
warranty or condition of this Product. Any liability is expressly limited to an amount
equal to the purchase price paid whether a claim, however instituted, is based on
contract, indemnity, warranty, tort (including negligence), strict liability, or otherwise.
Except to the extent prohibited by applicable law, all implied warranties and
conditions, including without limitation, implied warranties and conditions of
merchantability and fitness for a particular purpose or use on this Product are
limited in duration to the duration of this warranty.
Some states or jurisdictions do not allow the exclusion of limitation of incidental or
consequential damages, or allow limitations on how long an implied warranty lasts,
so the above limitations or exclusions may not apply to you. This Limited Warranty
gives you specific legal rights and you may have other rights under the laws of your
state or jurisdiction.
