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www.doro.com
English
www.doro.com
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Other
Troubleshooting
Check that the telephone cord is undamaged and properly plugged in. Disconnect any
additional equipment that may be connected. If the problem is resolved, the fault is
with the other equipment.
Test the equipment on a known working line. If the product works then the fault is
probably with the line. Please inform your local telephone company.
No number shown in display when ringing
- In order for this feature to function, you must subscribe to the Caller Identification
service from your network provider.
- If - - - - shows in the display, the call may be an international call (no data received),
or from a private or withheld number.
- It may not be possible to receive Caller ID information if the phone operates in a
PBX system.
Warning tone while talking/cannot connect
- The batteries may be running low (recharge the handset).
-
The handset may be (nearly) out of range. Move closer to the base unit.
-
There may be a new message on the answering machine.
- Please try disconnecting one battery for a few of seconds, then reconnect.
Telephone does not work
- Check the adapter, is it correctly connected to the base unit and to the mains
power?
- Check that the telephone cord has been correctly connected to the base unit and to
the line socket.
- Check the charge status of the handset batteries.
- Check that the charge contacts in the hand and base unit are clean.
- Try connecting another telephone known to be in working order to the line socket.
If that phone works, then it is likely that the equipment is faulty.
If the telephone still does not work, contact Doro or the place of purchase. Don’t forget
the receipt or copy of the invoice will be required for guarantee purposes.
