851-563 Rev. A
Printed in U.S.A.
Dorner Mfg. Corp. reserves the right to change or
discontinue products without notice. All products and
services are covered in accordance with our standard
warranty. All rights reserved.
Dorner Mfg. Corp. 1999
For replacement parts, contact an authorized
Dorner Service Center or the factory.
Return Policy
No returns will be accepted without prior written factory authorization. When calling for authorization, please
have the following information ready for the Dorner Factory representative or your local distributor:
1. Name and address of customer.
2. Item(s) being returned.
3. Reason for return.
4. Customer’s original order number used when ordering the item(s).
5. Dorner or distributor invoice number.
A representative will discuss action to be taken on the Returned items and provide a Returned Goods
Authorization Number to reference.
There will be a 15% restocking charge on all new items returned for credit where Dorner was not at fault. These
will not be accepted after 60 days from original invoice date. The restocking charge covers inspection, cleaning,
disassembly, and reissuing to inventory.
If a replacement is needed prior to evaluation of returned item, a purchase order must be issued. Credit
(if any) is issued only after return and evaluation is complete.
Dorner has representatives throughout the world. Feel free to contact Dorner for the name of your local representative.
Our technical sales and service staff will gladly help with your questions on Dorner products.
For a copy of Dorner’s Limited Warranty, contact factory, distributor, service center or visit our website @
www.dorner.com
975 Cottonwood Drive, PO Box 20
Hartland, WI 53029-0020 USA
USA
TEL 1-800-397-8664 (USA)
FAX 1-800-369-2440 (USA)
Outside the USA:
TEL 1-262-367-7600
FAX 1-262-367-5827
DORNER MFG. CORP.
