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Page 39

Problem

Possible Cause

Solution

Bike controls are not responsive

Blind mate is not connected

Verify bike base is fully connected
correctly to the main cabinet

Damaged blind mate connector

Verify that neither side of the blind
mate connector has been damaged

Bike not calibrated

Check bike input tests and
recalibrate bike if needed.

Bike does not lean

Shipping bolts not removed

Remove bike base shipping bolts

Coin meter does not click during
Test

No pulse to meter

Check all wiring from meter to I/O
board

Faulty meter

Replace coin meter

Exits Test Mode every 3 seconds

Test button stuck in ON position

Slide or toggle button off after Test
Menu appears

Dongle Not Present

Dongle missing or disconnected

Find dongle usb connection and
reseat in USB port

Faulty USB port

Connect dongle to another USB port

Connect I/O Board

I/O Board Missing

USB cable disconnected

Check USB connection from PC to
I/O board
Try connecting to a different USB
port

Blown fuse

Verify 5V and 12V fuses are not
blown

No power to RIO board

Check for proper voltage
(+5V, +12V) at RIO P2 connector

Bad RIO Board

Replace RIO board with known
functional board

Matchmaker Troubleshooting

Matchmaker Ping fails

Game is not connected to the
internet

Check Connection Details and Test
for an IP and successful pings

NAT and Universal Plug n Play fail

Router configuration doesn’t
support network play

Contact IT administrator and/or
consult router documentation.

Содержание MotoGP

Страница 1: ...n part on the work of the Independent JPEG Group This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com Setup and Operation Service Manual Revision GP 1 01 12 15 1 ...

Страница 2: ...All rights reserved Page 2 Safety 3 Product Specifications 5 Setup 6 MotoGP Setup Wizard 11 Game Networking 13 Online Features 15 Maintenance 16 Diagnostic Menu System 17 CoinUp 35 Troubleshooting 38 Parts 41 Electrical Wiring 50 Contact Information 53 ...

Страница 3: ...er until you have inspected and properly grounded the unit Only plug into a grounded three wire outlet Do not use a cheater plug or cut off the ground pin on the line cord ELECTRICAL SHOCKS There is no isolation transformer in the cabinet Disconnect AC power before servicing However be aware that lethal voltages can remain in the electronic components even when AC power is disconnected Use extreme...

Страница 4: ...ching some television pictures or playing certain video games People who have not had seizures may still have an undetected epileptic condition If anyone in your family has experienced epilepsy symptoms seizures or loss of awareness consult your physical before using video games While children play video games a parent should observe Be alert to the following symptoms dizziness altered vision eye ...

Страница 5: ...use Guide 5 VDC 2 amp Slow Blow 12 VDC 7 amp Slow Blow Temperature 32 to 100 Fahrenheit 0 to 38 Celsius Humidity Must not exceed 95 relative humidity Assembled Cabinet Dimensions Weight Assembled 700 lbs Height 83 211cm Width 43 109cm Depth 83 211cm Motorcycle Base Dimensions Height 40 3 102cm Width 35 4 90cm Depth 68 3 173 5cm Main Cabinet Dimensions Height 72 5 185cm Width 43 109cm Depth 30 75 6...

Страница 6: ...assistant transport the cabinet to a suitable playing area 2 Ensure the main cabinet is level and stable With at least one assistant adjust the leg levelers 3 Check the AC line cord for visible signs of damage Pay particular attention to the plug and line cord insulation 4 Check for shipping damage to the following Cabinet Marquee Cabinet back door Cabinet coin door Cabinet decals Monitor Install ...

Страница 7: ...ng bracket Do not tighten fully Be careful not to pinch the cable between the vacform and the cabinet 4 Using two 10 32 torx screws two 10 lock washers and two 10 flat washers secure the bottom of the center vacform to the marquee grill 5 Secure the left vacform to the mounting point on the top of the marquee using two 10 32 torx screws two 10 lock washers and two 10 flat washers Do not tighten fu...

Страница 8: ...rx mounting bolts three flat washers and three lock washers 3 With an assistant position the topper on top of the cabinet 4 Connect and route the power cable from the main cabinet to the topper Be careful not to pinch the cable between the topper and cabinet 5 Secure the topper to the cabinet using three 20 x 1 25 tamper resistant torx screws three flat washers and three lock washers ...

Страница 9: ...motorcycle base to main cabinet using four 20x2 screws four flat washers and four lock washers 5 Ensure the motorcycle base is level stable and flush with main cabinet With at least one assistant adjust the leg levelers 6 Tighten the 4 screws firmly 7 Remove the two 3 8 16 x 2 shipping bolts from the bike frame base There is a bolt on either side of the bike frame base These prevent the bike seat ...

Страница 10: ...tage selector switch is set for the correct AC voltage 5 Plug the line cord into the AC outlet 6 Replace the back door 7 Turn the power switch to ON 8 Verify that the cooling fans on the cabinet are working If not turn off AC power and disconnect line cord Contact Betson service 9 Check that no component is excessively hot or emitting foul odors If so turn off AC power and disconnect line cord Con...

Страница 11: ...iodically synchronize various settings to the primary unit The attract mode of local units will also try to synchronize to the primary unit Connectivity Wizard Configure your game for either online or local connectivity Operator Registration 1 If connecting online login to an existing operator account or create a new account 2 To register as a new operator follow the onscreen prompts Cabinet Regis...

Страница 12: ...ctioning 7 Enter the SOUND TEST menu and verify the audio works and is not distorted 8 Enter the WATCHDOG TEST menu which re boots the game 9 Upon a successful re boot you are ready to make adjustments to pricing volume and other functions found in the Diagnostic Section Verify Cabinet Connectivity 1 If connecting online enter the ONLINE menu 2 Select CONNECTION DETAILS AND TEST and run a test con...

Страница 13: ... the cable through the notch on the back of each cabinet 5 Turn on both game cabinets 6 Enter Diagnostic Mode for each game 7 Select Adjustments 8 Select Game Options 9 Adjust Cabinet Link Number to give each game a unique number 10 In the Online menu select Connection Wizard 11 When prompted select Local and wait for the process to complete Local Network Setup 3 to 8 games 1 Acquire a network hub...

Страница 14: ...abinets 4 Connect an Ethernet cable to the Ethernet port on each game s PC 5 Connect each game s Ethernet cable to the network hub Consult network hub manual for any additional considerations specific to the hub 6 Connect the network hub to an external internet source 7 Turn on all game cabinets 8 Enter Diagnostic Mode for each game 9 Select Adjustments 10 Select Game Options 11 Adjust Cabinet Lin...

Страница 15: ... Online games allow players to create an account to maintain their stats such as best race times across all online locations encouraging repeat play and personal improvement Online Game Management Easy Website Interface Online game management is as simple as browsing a website Coinup provides basic tools for operators to monitor and modify their games remotely Earnings Reports Monitor you game ear...

Страница 16: ... properly in DVD ROM drive tray 4 Initial software loading may take several minutes Check progress periodically Do not interrupt power or reset the game during recovery 5 At some point the game will eject Disc 1 and prompt you to insert Disc 2 6 Swap discs and close the tray Do not interrupt power or reset the game 7 When software has finished loading a message indicates that restore is complete 8...

Страница 17: ... keypad An on screen message acknowledges changes or when you exit a selection without making a change At the bottom of each screen there is a brief description of the highlighted menu option Navigating Diagnostic Menus Service Panel Switch Keypad Effect Test enters diagnostic system or select highlighted menu option Service exit current menu or cancel Volume Up 8 moves up through menu or setting ...

Страница 18: ...rmation pg 27 view various hardware and software information Tests pg 29 execute various diagnostic and maintenance tests Utilities pg 32 contains tools for managing game performance Main Menu Adjustments ADJUSTMENTS Game Options Online System Adjustments Player Cost Adjustments Sound Adjustments Alternative Payment Adjustments Hardware Adjustments Coin Adjustments You can improve earnings by cust...

Страница 19: ...f easy medium hard will make all tracks more uniformly difficult Standard Standard Easy Medium Hard Track List Adjusts the list of tracks available to the player By default the available tracks will change each day Cycle Cycle Lists 1 to 5 Race Length Adjust the average duration for races 2 min 2 min or 3 min Hide Girls Adjust the display of models Off On Off Announcer Adjust the use of an announc...

Страница 20: ...r increments Use Slow Network Wait Times Adjusts query timeout duration to accommodate slow network traffic Off On Off DB Server Port Adjusts the ports used to connect to the DB server Automatic Automatic 21 80 443 7686 File Serve Port Adjusts the ports used to connect to the File server Automatic Automatic 21 80 443 8080 8686 Main Menu Adjustments Player Cost Adjustments PLAYER COST ADJUSTMENTS F...

Страница 21: ...ow often attract mode music will be played Frequently Off Occasionally Frequently or Always Main Menu Adjustments Alternative Payment Adjustments ALTERNATIVE PAYMENT ADJUSTMENTS Coin Meter on Credit Card On Setting Description Default Choices Coin Meter on Credit Card Pulse coin meter when credit card used ON ON OFF Main Menu Adjustments Hardware Adjustments HARDWARE ADJUSTMENTS Brake On Webcam On...

Страница 22: ...one Coin Base Unit Changes the amount by which monetary values increment 0 25 0 25 63 75 in 0 01 increments Coin 1 Value Sets the coin slot pricing 0 25 0 25 63 75 incrementing by coin base unit setting Coin 2 Value Sets the coin slot pricing 0 25 0 25 63 75 incrementing by coin base unit setting DBV Pulse Value The bill validator DBV translates bills into electronic pulses This setting determines...

Страница 23: ... Coin Audits System Audits Gameplay Audits Main Menu Audits Coin Audits COIN AUDITS Total Money In 0 00 Coins in Left Coin Slot 0 Money in Left Coin Slot 0 00 Coins in Right Coin Slot 0 Money in Right Coin Slot 0 00 Number of DBV Pulses 0 Money in DBV 0 00 Service Switch Presses 0 Service Credit Money 0 00 Main Menu Audits System Audits SYSTEM AUDITS Watchdogs 0 Exceptions 0 Bad Traps 0 Maintenanc...

Страница 24: ...Online Connection Details and Test Use the Test Connection button to refresh the ping results CONNECTION DETAILS AND TEST Connection Interface Wired Ethernet eth0 00 18 d3 ff c2 d6 Connection IP Info 10 0 1 2 255 255 255 0 10 0 1 1 Server Info games playmechanix net 54 67 72 92 80 File Server Info files playmechanix net 67 217 33 155 443 Test Results Server Ping 0 ms Success Database Ping 295 ms S...

Страница 25: ...e It will try to update the system clock game registration advertisements tournaments and other online features This synchronization is also executed when the game is rebooted Use this option to force any changes that have been made via coinup com Main Menu Online Connection Wizard The Connection Wizard is a step by step setup process for selecting and configuring the game s internet connection Ma...

Страница 26: ...ug View Online Permissions This page displays information regarding permitted online activity VIEW ONLINE PERMISSIONS Online ENABLED Registered ENABLED Full Connection ENABLED Active Connection ENABLED Credit Cards ENABLED Main Menu Online Online Debug Server Details Displays server name IP and port for both database and file servers Main Menu Online Online Debug Certificate Details Displays the c...

Страница 27: ... current information Main Menu Resets This menu allows for clearing of various settings and information Factory Reset clears everything and restores the machine to factory defaults RESET Reset Credits Reset Coin Audits Reset Adjustments Reset High Scores Reset High Score Photos Reset Gameplay Audits Reset Hardware Monitoring Data Factory Reset Main Menu System Information SYSTEM INFORMATION System...

Страница 28: ...b G5 Rev 27523 Library Rev 1079 Engine version 01 20 01 I O lib 01 01 05 IR Track 03 02 35 SDL 1 2 14 Sound Lib 1 2 11 RIO HW FFFC SW 0 14 Card Reader 1 6 3 Game Version 1 29 Main Menu Information Hardware Monitoring HARDWARE MONITORING System Uptime 0 days 00 hours 00 minutes IO Board Connection Pass IO Board Disconnects 0 IO Board Last Disconnect Never Main Menu Information View Log This page di...

Страница 29: ...s checks input switch performance By default all switches should indicate inactive When a switch is pressed it should indicate active and be highlighted on screen SWITCH TESTS Coin Slot 1 Inactive Numpad 1 Inactive Coin Slot 2 Inactive Numpad 2 Inactive Start Inactive Numpad 3 Inactive Vol Inactive Numpad 4 Inactive Vol Inactive Numpad 5 Inactive Test Inactive Numpad 6 Inactive Service Inactive Nu...

Страница 30: ...across several cards card reader might be faulty CARD READER TEST Card Type Player Card Track 1 Data Success Track 2 Data Success Total of Swipes 0 of Successful Swipes 0 of Failed Swipes 0 Swipe Card At Any Time Main Menu Tests Input Tests Bike Input Test This menu tests the steering throttle and brake mechanisms Main Menu Tests Video Tests VIDEO TESTS Solid Color Screens Display Calibration Main...

Страница 31: ...ality position Main Menu Tests File Test This tests the integrity of the contents of the hard drive searching for corrupt or missing game files Damaged or missing files register as failed and are listed The only solution to this problem is to restore the system from the DVD ROM as described in the Restore the Hard Drive section Main Menu Tests Coin Meter Test Press a start button to increment the ...

Страница 32: ...sts generate specific frequency sounds on the indicated channel Cancel these sounds by selecting another test or exiting the menu Main Menu Tests Watchdog Test This tests the Watchdog circuit which protects the game against screen freezes infinite loops After a countdown the game resets To exit before the reset press either Start or Volume button squeeze a trigger or pump a gun If the test succeed...

Страница 33: ...Cash 0 00 Credit Card 0 00 Service Credits 0 00 Balance SVC Credit not included 0 00 CoinUp Service 0 00 Net Collection 0 00 Operator Split 50 0 0 00 Location Split 50 0 0 00 Send Collections Message contacts the server and delivers the latest collections information Operator and location splits can be adjusted through the CoinUp webpage Main Menu Utilities Collections View Credit Card Details VIE...

Страница 34: ...rights reserved Page 34 Main Menu Utilities Collections View Coinup Service Details VIEW COINUP FEE DETAILS Online Subscription Service 0 0 days 0 00 Cell Modem Charge 0 0 days 0 00 Operations Charge 0 0 days 0 00 Credit Card Fees 0 00 Total Coinup Service 0 00 ...

Страница 35: ... them to Play Mechanix 800 Roosevelt Road Suite D 103 Glen Ellyn IL 60137 Authorization occurs in just a few days Login information will be sent via email Unit Registration During the setup wizard you will be prompted to register the game This links the game to the operator and ties it to a specific location Unit registration permits monitoring and management via coinup com Follow the on screen pr...

Страница 36: ...a network Checking the Connection 1 Enter Diagnostic mode by pressing the TEST service button 2 Select Online then select Connection Details and Test 3 Execute Test Connection to verify It can obtain a valid IP address It can contact the CoinUp server It can access the CoinUp database It can access the CoinUp file server 4 The test results section reports SUCCESS or FAILURE If any ping results in ...

Страница 37: ... collections To see them log on to the CoinUp Operator Center page at www coinup com and go to the Reports section 1 During a normal collection enter Diagnostic mode select Utilities select Collection 2 Select Take Collection and Review the entire report The system calculates Gross Collection from the last time the report screen was cleared This figure and the actual collection should agree 3 Sele...

Страница 38: ...ctly See BIOS Settings chapter NO VIDEO message Video cables not plugged in properly Reattach and or tighten video cable to monitor Reattach and or tighten video cable to PC Faulty video cable Replace video cable PC not turned on Turn PC power switch on No sound Bad Connection Check connection to speakers Game does not load Hard drive test reports bad or missing files Game fails to finish loading ...

Страница 39: ...st button stuck in ON position Slide or toggle button off after Test Menu appears Dongle Not Present Dongle missing or disconnected Find dongle usb connection and reseat in USB port Faulty USB port Connect dongle to another USB port Connect I O Board or I O Board Missing USB cable disconnected Check USB connection from PC to I O board Try connecting to a different USB port Blown fuse Verify 5V and...

Страница 40: ...e securely connected Try replacing cables Verify router hub is powered Try replacing the router hub Game cannot connect to CoinUp server No IP address appears under Connection Details and Test No broadband internet service Contact a local ISP to setup either cable modem or DSL service Wrong router configuration Configure router for DHCP Dynamic Host Configuration Protocol Disconnected Ethernet cab...

Страница 42: ...Header Assy Moto GP 42 Marquee Header Assembly 1 13 600 01409 01 Moto GP 42 Dash Mounting Bracket 1 14 600 00891 01 Securing Nylon Strap Plate 4 15 600 01563 01 Moto GP 42 Dash Mount 2 16 600 01560 01 Moto GP 42 Toe Kick Plate 2 17 600 01134 01 CLIP LED TMOLD 4 18 MG P Blind_Connect_Female Moto GP Blindmate Connect Female Assembly 1 19 601 00580 01 PC Wood Cleat 2 20 01 1842 MotoGP Header Harness ...

Страница 44: ...ing bracket right 1 12 608 00183 01 Bike mounting bracket left 1 13 600 01568 01 Moto GP Bike Side perf 2 14 600 01565 01 Moto GP 42 Skirt Joiner Front 1 15 600 01566 01 Moto GP 42 Skirt Joiner Back 1 16 600 01569 01 Moto GP Bike Side perf color diffuser 2 17 606 01082 01 Moto GP Raw Emblem 2 18 600 01679 01 Moto GP Greatwall LED Clip 16 19 603 00752 01 Moto GP Spoke Cover Right 1 20 603 00753 01 ...

Страница 45: ...ol Panel 1 2 807 00010 00 3 1 2 Full Range Paper Cone Woofer 8 Ohm 30 Watts RMS 60 Watts Max 2 3 702 00032 00 Large Green Round Button Start Nitrous 1 4 604 00040 01 Moto GP handle bar mech w Hard Grey Sno X Grips 50 0166 00 1 5 807 00010 01 3 5 inch speaker grille 2 6 600 01649 01 Moto GP Speedo Blackout Plate 1 7 606 01105 01 Moto GP Speedo Blackout Decal 1 8 Moto GP Keypad Assy Keypad Assembly ...

Страница 46: ...escription QTY 1 2 1 14 00 00 000 Telephone keypad 1 2 600 01590 01 Keypad mounting plate 1 3 606 01106 01_02_03_04 Moto GP Keypad Decal Red Orange Blue Green 1 Moto GP 42 Camera Assembly Item Part No Description QTY 1 603 00764 01 Camera Housing Moto GP 1 2 500 00185 01 Moto GP webcam 1 3 99461A605 MMC 99461A605 Pan Head Phillips 18 8 Stainless steel 1 32 0 2 4 93701A408 8 32 1_2 Torx tamper blac...

Страница 47: ... 01 42 LCD Display Glass Tempered 1 2 125blackfoamtape small 1 8 x3 8 W 2 L Black Foam Tape 2 3 809 00004 01 42 LCD Monitor MT42W 267A 1 4 608 00156 02 42 Monitor Frame Assembly Weldment 1 5 606 01113 01 Moto GP Monitor Frame Camera Decal 1 6 Camera House Assy Moto GP Camera Assembly 1 7 LCD Foam Tape 1 16 Tx3 4 Wx120 Total Length Black Foam Tape 1 ...

Страница 48: ...ent 1 2 603 00741 01 Moto GP Marquee Vacform Left 1 3 603 00739 01 Moto GP Marquee Vacform Center 1 4 603 00740 01 Moto GP Marquee Vacform Right 1 5 500 00162 20 20cm LED Strip White with foam tape 1 6 606 01017 01 Moto GP 42 Marquee Leader Translight 1 7 600 01588 01 Moto GP 42 Marquee Leader Plexiglass 1 8 10 32 Torx lock flat 10 32 Torx 10 lock washer 10 flat washer 12 ...

Страница 49: ...Assy Moto GP Marquee Pan Assembly 1 3 500 00162 254 Marquee 254cm white LED with foam tape 1 4 606 01016 01 Moto GP Marquee Translight 1 5 600 01393 01 Moto GP Marquee Clear Lense 1 Moto GP 42 Rio Board Assembly Item Part No Description QTY 1 600 01670 01 Moto GP Rio Mounting Plate 1 2 500 00040 01 Rio board 1 3 500 00194 01 5V 5A switching Regulator PCB 12v input 1 4 500 00075 01 Blower Motor PCB...

Страница 50: ...Description QTY 1 600 01562 01 ASSY Moto GP Dash Screen Weldment 1 2 603 00723 01 Moto GP Dash Center Vacform 1 3 603 00724 01 Moto GP Dash Right Vacform 1 4 603 00725 01 Moto GP Dash Left Vacform 1 5 10 32 TORX Lock Flat 10 32 Torx 10 Lock Washer 10 Flat Washer 4 6 Torx 1 1_4 20 Torx 1 1 4 inch lock and flat washer 8 ...

Страница 53: ... distributor or your local Betson office for sales technical information warranty or repair Betson can be reached at 800 524 2343 Fax 201 438 4837 www betson com CoinUp Service PlayMechanix www playmechanix com 800 Roosevelt Road Suite D 103 Glen Ellyn IL 60137 866 646 1975 fax 630 942 1073 Betson Enterprises Headquarters 303 Paterson Plank Rd Carlstadt NJ 07072 800 524 2343 or 201 438 1300 fax 20...

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