EN
4445103664
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Warranty
If the product does not work as it should, please contact your retailer or
the manufacturer's branch in your country (see dometic.com/dealer). The
warranty applicable to your product is 3 year(s).
For repair and warranty processing, please include the following docu-
ments when you send in the device:
•
A copy of the receipt with purchasing date
•
A reason for the claim or description of the fault
Australia only
Our goods come with guarantees that cannot be excluded under the Aus-
tralian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
New Zealand only
This warranty policy is subject to the conditions and guarantees which are
mandatory as implied by the Consumer Guarantees Act 1993(NZ).
Local support
Please find local support at the following link address:
dometic.com/dealer
Warranty conditions
The warranty covers manufacturing defects, materials and parts. The
warranty does not cover fading of the cover and wear and tear due to
UV radiation, misuse, accidental damage, storm damage, or permanent,
semi-permanent or commercial use. It does not cover any resulting
damage. Please contact your dealer for claims. This does not affect your
statutory rights.
In addition, the warranty also does not cover the following cases:
•
Any damage from improper preparation before first use, such as
weathering your product.
•
Accidental or malicious damage by negligence or faults caused by a
failure to provide routine maintenance.
•
Accessories such as pegs and guy lines.
•
Repairs carried out by repair agents that are not authorized by
Dometic.
•
Any loss or damage caused by a failure to follow the manufacturer's
instructions for usage, installation, operation or maintenance.
•
Damage/failure to operate caused as a result of improper installation
or infestations of vermin, pests or insects.
•
Perceived faults where the product is operating within the normal
range of Dometic performance specifications and these performance
specifications were made known to you prior to purchase.
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