16
EN
Troubleshooting
Problem
Possible Cause
Suggested Remedy
The refrigerator will not
operate.
The power supply cord is disconnected.
Ensure that the refrigerator is connected and
power is supplied.
The refrigerator is powered off.
Hold the mode button for three seconds to
turn on the refrigerator.
A household fuse or circuit breaker has tripped.
Ensure that there is power supplied to the
refrigerator.
Food in the refrigerator
compartment is freezing.
The internal temperature is set too cold.
Adjust the temperature to a warmer setting.
The internal temperature
in the refrigerator
compartment is not cool
enough.
The air vents in the fresh food compartment are
blocked; this prevents the movement of cold air.
Ensure that the vents are clear and that
there are proper clearances around the
refrigerator.
The refrigerator is placed too close to heat sources, or
poor ventilation exists.
The door is opened too often or not closed properly.
Limit the amount of time that the door is
opened during operation.
A large amount of food has just been added to the
refrigerator compartment.
Cool food before inserting it into the
refrigerator. Adding warm food to the
refrigerator delays cooling.
The temperature setting is adjusted too warm.
Set the thermostat to a cooler setting.
The refrigerator seems to
make unusual noise.
The refrigerator is not leveled on the floor.
Ensure that the refrigerator is properly
leveled. Refer to "Positioning the
The body of the refrigerator touches a wall.
Ensure that there are proper clearances
around the refrigerator. Refer to "Positioning
There is interior moisture
build-up.
The door is opened too often or not closed properly.
Limit the amount of time that the door is
opened during operation and ensure that
the door is properly closed after opening.
The room is humid.
Install the refrigerator in an area with less
humidity, if possible.
The food is not packaged correctly.
Follow the recommended packaging
instructions. Refer to "Operation" on page
The door will not close
completely.
Food packages are keeping the door from closing
properly.
Ensure that contents in the cooling
compartment do not obstruct the door.
The shelves are out of position.
Ensure that the shelves are in their correct
positions.
The gaskets are dirty.
Clean the gaskets with a damp cloth.
The refrigerator is not level.
Ensure that the refrigerator is properly
leveled. Refer to "Positioning the
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