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How to check your signal and quality levels
Push the info button on your remote twice to display the screen to the left.
Down the bottom right you will see your signal and quality levels. A
normal signal strength is around 80-100% and a normal signal quality level
is 70-100%. If your levels are lower than normal and you are having
problems you will need to get your dish checked by a satellite technician.
Troubleshooting
No picture
S7090PVR is not plugged in or turned
on at the wall.
Check the front panel. If nothing
is illuminated then it is a power
issue - please check power
socket and plug socket.
Remote control is not
working
Your TV isn’t able to display the
current Output Format.
No batteries or batteries incorrectly
inserted.
Insert the supplied 2x AAA batteries
as shown on page 7.
Batteries are flat.
Insert new batteries as shown on
page 7.
Infrared receiver on S7090PVR is
obstructed.
Check that there is a clear “line of
sight” from the remote to the sensor
on the front panel.
Picture is distorted -
too wide or narrow
Wrong TV shape is set.
Go to Main Menu/Installation/System
Setting/Aspect Ratio, make sure it is
set to match the shape of your display.
Please make sure that Main Menu -
Installation - System Setting - HD
Resolution is set to one that
your TV will be able to display.
You can view this using the
composite output
Problem
Possible Causes
Solution
When recording 1 channel
cannot go to another
channel
No Signal to second Tuner.
Fit loop cable from LNB1 Out to
LNB 2 In
No Channels loaded.
Database is Empty
This means the unit did not have Signal
when a scan was done.
Dish Cable not plugged into LNB in
Faulty LNB or Dish.
After you have had your dish
checked then got to Main
Menu/Installation/Factory Default
and scan again.
S7090 Satellite PVR– Use with Satellite Dish Only
Troubleshooting FAQ’s
Q. Why is there a message on the TV saying “No signal” ?
A. This could be due to a faulty LNB or the satellite dish is not aligned correctly, or the coax cable has
been damaged (If you are using a dish previously used for SKY the LNB quite likely could be faulty,
as these are well known for going faulty)
Q. Why is the TV picture pixellating (breaking up) while watching live TV, or why can’t i get some
channels?
A. It could be due to weak signal which can be caused by:
1. An old LNB that is drifting frequency
2. The LNB skew is not correct
3. The Dish is not aligned correctly
4. Coax cable may be damaged
5. The signal is split to too many rooms causing the signal to be weak
Q. Why can’t I record a second channel?
A. The loop cable may not be fitted between tuners at the back. Connect loop cable from LNB 1 Loop
Out to LNB 2 Sat In. Refer to page 6 of this user manual.
Q. What does LCN mean?
A. LCN stands for Logical Channel Numbering. This keeps all the channels in the correct order.
Q. Why is the Lock light on?
A. This is a good thing and indicates your unit is locked to the correct signal.
Q. Why is my unit not responding to remote / receiver locked up?
A. Check and replace the batteries in the remote.
A. A power spike can lock the processor up, power your unit off and on from the wall to make it work
again.
Before returning the unit back to your supplier:
1. Do a factory reset by going to MENU>Installation>Factory Reset> Pin 0000. Retune and test again.
2. Check Software version by Clicking MENU>CONFIGURATION>VERSION>SOFTWARE VERSION and
check on www.dishtv.co.nz if not latest please follow the instructions on the web site to update to
the latest software version.
3. If problem persists please call Dish TV on 0800 DISH TV (0800 3474 88) or email [email protected]
