15
Any other servicing should be done by an authorized service representative. If appliance is not
working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it
to a service center prior to continuing use.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Dust escaping
from vacuum
1. Dirt cup full.
1. Empty dirt cup. (see page 9)
2. Dirt cup not installed
correctly.
2. Review Dirt Cup removal & replacement.
(see page 6)
3. Rinsable and/or
Cyclonic Filter not
installed completely.
3. Review Filter Removal and Cleaning.
(see page 10 & 11)
Smokey/burning
smell detected
1. Belt broken or stretched.
1. Call Customer Service: 1-800-321-1134.
2. Brushroll is clogged.
2. Clear/remove debris from brushroll.
Vacuum tools
won't pick up
1. Dirt cup full.
1. Empty dirt cup. (see page 9)
2. One or both filters are
clogged.
2. Remove both filters and clean.
(see page 10 & 11)
3. Stair + upholstery tool
not spinning.
3. Remove and reattach. (see page 12)
4. Power carpet nozzle not
spinning.
4. Remove and reattach. (see page 12)
Poor suction
1. Dirt cup not seated
completely.
1. Reinstall dirt cup make sure lid is closed
completely. (see page 6)
2. One or both filters
clogged.
2. Remove both filters and clean.
(see page 10 & 11)
3. Dirt Cup not installed
correctly.
3. Review Filter Removal & Replacement
(see page 6)
4. Battery charge is getting
weak.
4. Charge battery. (see page 8)
5. Filter is dirty.
5. Clean or replace filter. (see page 10 & 11)
6. Clogged filter.
6. Remove filter and clean. (see page 10)
7. Nozzle/dirt passage
clogged.
7. Turn off the unit and then disconnect the
nozzle to remove debris. (see page 12)
Vacuum running
warm
1. Dirty filter (s)
1. Clean filter, rinse, dry and re-assemble.
(see page 10)
2. Low suction.
2. Locate clog and remove.
To reduce the risk of personal injury - Turn off before cleaning or servicing.
WARNING
TROU
B
LE
SHOO
TI
NG
