18
TROUBLESHOOTING
To reduce the risk of personal injury - Unplug before cleaning or servicing.
WARNING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below.
This product contains no serviceable parts.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at
1-800-321-1134 prior to continuing use.
PROBLEM
POSSIBLE REASON
POSSIBLE SOLUTION
Cleaner
won’t run
1. Power cord not firmly
plugged into outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped
breaker.
2. Check fuse or breaker in home. Replace fuse/
reset breaker.
3. Needs service.
3. Call Customer Service: 1-800-321-1134.
4. Thermal Protector activated. 4. Allow cleaner to cool for 30 min.
Cleaner won’t
pick up or low
suction
1. Dirt cup not installed
correctly.
1. Review dirt cup removal & replacement.
2. Dirt cup full.
2. Empty dirt cup.
3. Brushroll worn.
3. Replace brushroll.
4. Broken or worn belt.
4. Replace belt.
5. Clogged filter.
5. Remove filter and clean.
6. Nozzle/brushroll clogged.
6. Check nozzle/brushroll; remove obstruction/
clog.
Dust escaping
from cleaner
7. Hose clogged
7. Remove hose and tools; remove obstruction.
1. Dirt cup full
1. Empty dirt cup.
2. Dirt cup not installed
correctly.
2. Review dirt cup removal & replacement.
3. Hose not installed correctly.
3. Review hose installation.
4. Filter not installed
completely.
4. Review filter removal & replacement.
