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DIRECTV

RECEIVER

USER

GUIDE

DIRECTV

RECEIVER

USER

GUIDE

TO GET WARRANTY SERVICE...

Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV.

A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service

or exchanged, you will receive a return authorization number. The representative will give you complete shipping details.

BEFORE REQUESTING REPAIR SERVICE...

To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs for repair or

replacement of out-of-warranty products.
ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED

WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS

OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS

LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE

DIRECTV

Receiver. DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF

ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV

RECEIVER.

SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS

WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

DIRECTV, Inc.

2230 E. Imperial Hwy

El Segundo, CA 90245

1-800-DIRECTV

Содержание H25

Страница 1: ...USER GUIDE DIRECTV HD RECEIVERS ...

Страница 2: ...rgy and helping our environment However ENERGY STAR labeled HD DVR set top boxes qualify for ENERGY STAR only when configured with the DIRECTV Whole Home DVR service All other ENERGY STAR labeled set top boxes when used in conjunction with a DIRECTV subscription meet ENERGY STAR criteria without requiring the consumer to take any additional steps ...

Страница 3: ...everal models your receiver and its user interface may vary slightly from what is shown here Getting Connected If a professional installed your DIRECTV HD Receiver you re ready to start watching TV If your receiver was not professionally installed or you just added a surround sound system or other equipment please see Appendix 1 Setup Activation IMPORTANT You must subscribe to HD Access to view th...

Страница 4: ... Channel Banner TV Options 20 The DIRECTV Menu 23 CHAPTER 3 EXTRAS SPECIAL FEATURES Extras 26 Messages 26 Manage Autotunes 26 DIRECTV Active Channel 28 GSN Game Lounge 29 Caller ID 29 Music Photos 30 Special Features 32 GameSearch 32 Quicktune 32 ScoreGuide 33 TV Apps 33 DIRECTV Whole Home DVR Service 34 CHAPTER 4 SETTINGS HELP Settings 40 Parental Controls 48 Favorite Channels 53 Help 54 TABLE OF...

Страница 5: ...RECTV PROTECTION PLAN 73 FCC Customer Information 74 TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS 77 APPENDICES Appendix 1 Setup and Activation 88 Appendix 2 Connections to TV and Equipment 89 Appendix 3 Receivers Front and Back Panels 95 Appendix 4 How to Network Your HD Receiver 99 Appendix 5 About High Definition 106 Index 111 Icon Reference 116 ...

Страница 6: ...purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or...

Страница 7: ...or other padded surface Always unplug your DIRECTV Receiver before moving it Always unplug the DIRECTV Receiver TV and other equipment before you connect or disconnect any cables The only way to disconnect the DIRECTV Receiver from the power supply is to remove the power cord The DIRECTV Receiver unit must therefore be installed next to the power point which must be easily accessible CAUTION Elect...

Страница 8: ...or proof of acquisition Attach it here and record the serial and model numbers in case you need them These numbers are typically located behind the card door on the front panel of your receiver Model No Serial No Acquisition Date Dealer Address Phone Access Card Receiver ID PRODUCT INFORMATION ...

Страница 9: ...9 CHAPTER 1 USING YOUR REMOTE CONTROL Your Remote Control 10 Turning Your Equipment On and Off 10 Navigation and Destination Buttons 11 Shortcut Buttons 11 CHAPTER 1 USING YOUR REMOTE CONTROL 9 ...

Страница 10: ...r surround sound system Simply slide the mode switch to the position that matches the component you want to control and then use the POWER button to turn it off or on The mode switch must always be in the left most position to control your DIRECTV Receiver If the mode switch is in a position that has not been programmed or if you press a button that is not supported by that particular piece of equ...

Страница 11: ... takes you to the main menu where you go to access all of the features available in your system Press INFO on any show to see information about that show SHORTCUT BUTTONS You can move through all of the DIRECTV user screens using only the direction ARROW buttons and the SELECT button as appropriate However the RED GREEN YELLOW and BLUE buttons on the remote are special short cuts that change funct...

Страница 12: ...12 DIRECTV HD RECEIVER USER GUIDE 12 12 DIRECTV HD RECEIVER USER GUIDE ...

Страница 13: ... 15 3D Channels 15 DIRECTV CINEMA 16 Pay Per View Events 16 Interactive Channels 17 Mini Guide 18 Filtering the Guide 18 Guide Options 19 Channel Banner TV Options 20 Messages 20 Info 20 Last 4 21 Favorite Channels 21 Closed Captioning 21 Audio Video Options 22 Parental Controls 22 Search 23 The DIRECTV Menu 23 Recordings 24 Extras 24 Settings Help 24 ...

Страница 14: ...olor button hints at the bottom of the screen for shortcuts use the GREEN button to move ahead in time 12 hours once there use the RED button to come back 12 hours If you press GUIDE twice you ll see a screen that lets you filter the guide See Chapter 2 Program Guide Filtering the Guide for details LOCAL CHANNELS Your DIRECTV provided local channels can be found in the guide from channel numbers 2...

Страница 15: ...tching Just hook up your 3D HDTV put on your 3D glasses and watch the best in entertainment virtually jump into your home 3D channels are in the 100s series in the Guide starting on channel 103 For a list of 3D programs press GUIDE press the YELLOW button and then select Sort programs by category Select 3D and a list of 3D programs will display Note that if you do not have 3D capable hardware you ...

Страница 16: ...s your receiver is connected to a land based phone line or the Internet you can use your remote to order Otherwise order at directv com If you order a movie in advance you may cancel it for any reason before the program starts airing To cancel a purchase press MENU then select Extras then Manage Autotunes then Purchases Select the program then select Cancel PPV to delete it PAY PER VIEW EVENTS Spe...

Страница 17: ...tery results and more The channel is ready to interact when the yellow highlight box appears To exit an interactive channel type in a new channel number or press GUIDE and pick the channel you want to move to Other interactive channels such as News Mix and Sports Mix let customers with a qualifying programming package see up to eight of the hottest channels on one screen Move the yellow highlight ...

Страница 18: ... go to that channel FILTERING THE GUIDE There may be times when you want to temporarily trim down the channels that are shown in the guide filtering them according to the type of program you are looking for For example you may want to see just sports movies or news In this case press GUIDE twice to display the guide filter Use the arrow keys to highlight the category you want and press SELECT The ...

Страница 19: ...ur program guide displays all channels offered by DIRECTV some of which may not be in your programming package Change favorites list allows you to toggle the channels displayed in your guide among the following All Channels Channels I Get channels you subscribe to or a custom list of channels you have defined The Edit Settings option allows you to modify the channels in your custom list See Chapte...

Страница 20: ...tailed program information and other options The channel banner also provides easy access to Messages the last four channels you watched Favorite Channels Closed Captioning Audio Video options and Parental Controls Use the ARROW keys to highlight an option then press SELECT MESSAGES Select Messages to see your messages DIRECTV sends messages to you for important news items or special promotions Wh...

Страница 21: ...tom 1 and Custom 2 Channels I Get displays only the channels you subscribe to Custom 1 and 2 are self created lists of your favorite channels If one of your self created lists is active select the Add or Remove option to add or remove the current channel from that list CLOSED CAPTIONING Select the CC option then select either DIRECTV Subtitles or Closed Captioning for the option you want Both opti...

Страница 22: ...o change the display settings each press of SELECT toggles to the next available option The current settings are shown in gray text You may also select a language from options listed Not all programs have alternate languages PARENTAL CONTROLS Select Parental to quickly lock or unlock your receiver You can also customize your parental controls settings by selecting Parental Controls For more inform...

Страница 23: ...el sports etc as soon as you start typing we ll instantly give you results Search finds all matching programs within the 7 day program guide Select Keywords to find all shows with a specific word in its title or description For example if you use your favorite sports team as your keyword the results will include available games interviews documentaries etc Type in your keyword on the search screen...

Страница 24: ...al Features DIRECTV Whole Home DVR Service EXTRAS Use the Extras option to access features such as Messages Manage Autunes the DIRECTV Active channel GSN Game Lounge TV Apps and Caller ID See Chapter 3 Extras Special Features for a detailed description of each feature SETTINGS HELP The Settings Help option lets you access Settings Parental Controls Favorite Channels and Help For detailed informati...

Страница 25: ...Messages 26 Manage Autotunes 26 DIRECTV Active Channel 28 GSN Game Lounge 29 Caller ID 29 Music Photos 30 Special Features 32 GameSearch 32 Quicktune 32 ScoreGuide 33 TV Apps 33 DIRECTV Whole Home DVR Service 34 25 CHAPTER 3 EXTRAS SPECIAL FEATURES ...

Страница 26: ... can select future programs in the Guide to autotune or automatically tune to the program when it airs This way you can be sure never to miss a favorite program or you can use autotune to record a program using a connected video recorder From the Guide or Mini Guide press the ENTER key on a highlighted program to schedule it to autotune with default options Pressing ENTER once schedules the highli...

Страница 27: ...ext autotune at the top and the furthest in the future at the bottom You can use this screen to make sure your autotunes are properly scheduled or to cancel scheduled autotunes Canceling autotunes is easy Simply highlight the show you want to cancel and press the RED button on the remote History Provides status information for every autotune scheduled whether they were tuned canceled or deleted If...

Страница 28: ...our remote The DIRECTV Active Channel provides a variety of interactive services including daily and extended weather forecasts daily horoscopes lottery results the GSN Game Lounge and a quick list of the most popular shows on DIRECTV at any given time For local weather on demand press ACTIVE and select the Weather option The first time you use this feature you will have to enter your local ZIP co...

Страница 29: ... your TV and lets you view a list of phone calls you ve received NOTE You must subscribe to caller ID service through your phone company and your receiver must be connected to a phone line To set up your receiver to display Caller ID press MENU select Extras then Caller ID then Notification When the Notification option is on you ll see a notice on your TV screen whenever a call comes in You can re...

Страница 30: ...r personal computer You must have at least one personal computer running a media server e g TVersity Windows Media Player Intel Viiv in your network for this service to work For help on setting up Music Photos visit directv com mediashare Once your HD Receiver is properly connected to the media server on your home network press MENU select Extras and select Music Photos The DIRECTV Media Share scr...

Страница 31: ...he GREEN button on your remote to toggle among music photos and video control modes Pressing the STOP button while in music control mode stops the music from playing and the audio from the current channel is then heard Pressing the STOP button while in photo control mode stops the display of photos and displays the video from the current channel EXTRAS 31 CHAPTER 3 EXTRAS SPECIAL FEATURES ...

Страница 32: ...hat channel If it can t find one an onscreen message will let you know the game is not available QUICKTUNE Use QuickTune to get to your 9 must see channels fast While watching live TV press the UP arrow on your remote control A display with spots for 9 channels will appear on screen To fill the spots press the GREEN button on your remote control The channel you are currently viewing will be added ...

Страница 33: ... popular vacation sights and much more without missing a second of what you re watching all at the press of a button To enjoy TV Apps your HD Receiver must be connected to the Internet See Appendix 4 How to Network your HD Receiver for instructions Press the Right Arrow button on your remote control to launch TV Apps Select the DIRECTV App Store icon at the top of the TV Apps Dock and choose the a...

Страница 34: ...tv com wholehome To get a quick understanding of how recorded content is shared by your household skip to step 7 NOTE To access DIRECTV Whole Home DVR service functionality you need a DIRECTV Plus HD DVR receiver models HR34 HR24 HR20 HR23 with DECA an additional Whole Home capable receiver models H25 H24 HR24 HR34 H21 with DECA H23 with DECA R22 with DECA HR20 HR23 with DECA for each TV a SWiM ne...

Страница 35: ...o give each receiver a name We refer to this as Location We recommend using a name that you ll easily associate with the room or it s location such as Living Room The name must be 14 characters or less You must be at the receiver to assign its name After you ve assigned a Location Name you can change it as follows Press MENU select Settings Help then Settings Whole Home and then Name Location 4 Se...

Страница 36: ... location from deleting programs that were recorded by that HD DVR In our previous example if the DVR in the Den is set to allow deletion From this room only a person trying to delete a program recorded in the Den from the Master Bedroom or Kitchen would be prevented from doing so You can change sharing options at any time Press MENU select Settings Help then Settings Whole Home and then Share Pla...

Страница 37: ...ing or to record a highlighted program in the Guide press the orange REC record button A message displays onscreen asking you to select the HD DVR you would like to record on then select either Record Once to record the current episode Record Series to record the entire series or Do Nothing to cancel your request NOTE Pressing the REC button twice to record a series or pressing it three times to c...

Страница 38: ...ible by all networked receivers even if the receiver is not a DVR To access the Playlist press the LIST button on the remote control or press MENU then select Recordings then Playlist Highlight a show and press SELECT to play If you ve already watched part of the show in another room you can select Resume to pick up where you left off You can use any of the DVR control buttons such as PAUSE FFWD A...

Страница 39: ... HDTV 42 Network Setup 44 Remote Control 45 Satellite 46 Whole Home 46 Reset 46 Parental Controls 48 Lock Now 48 Unlock Now 49 Ratings Limits 49 Adult Channels 51 Channel Blocks 51 Spending Limits 52 Viewing Hours 52 Favorite Channels 53 Help 54 39 CHAPTER 4 SETTINGS HELP ...

Страница 40: ...uled autotunes Select More System Info to review your basic system information such as receiver model receiver ID access card number software version etc as well as current receiver settings This information can be useful during troubleshooting DISPLAY Select Display and then select either Preferences Captioning or Clock Preferences These are user interface display settings which include Guide HD ...

Страница 41: ...his affects the appearance of large text areas when they scroll Banner Time Set the channel banner time to determine how quickly the banner disappears after moving to a new channel Captioning On HD receivers select Captioning to turn closed captioning on or off and to select the font style size and color for the display of captions Clock Select Clock to set your time zone and whether you want the ...

Страница 42: ...1 audio Look for the Dolby Digital icon in the program description and Channel Banner HD channels include 5 1 surround sound when available from the programmer Dolby and the double D symbol are trademarks of Dolby Laboratories HDTV Select HDTV and then select either Video TV Ratio or TV Resolution You may want to review Appendix 3 About High Definition which describes HD formats and resolutions NO...

Страница 43: ...is the default setting is OFF When Native Mode is OFF your receiver will display the program at the highest resolution set on the TV Resolutions screen Screen Format When a program is broadcast in a format that does not fit your TV screen your receiver adjusts the picture size Options include Original Format Pillar Box Widescreen 16 9 HDTVs only Letterbox Standard 4 3 TVs only Stretch and Crop If ...

Страница 44: ...ect the resolutions your TV can support so your receiver can pass the proper signal To find the resolutions your TV supports check the user s guide that came with your TV If you select a resolution your TV doesn t support the receiver will reset the resolution after a few seconds NETWORK SETUP Select Network Setup to configure and test the connection of your receiver to the Internet See Appendix 2...

Страница 45: ... Reset Remote option IR RF SETUP Certain remote control models feature RF radio frequency capability Refer to the model number printed on the top left corner of your DIRECTV Remote Control Look for the letter s R or RB at the end of the model number which indicates that the remote supports radio frequency To change your remote method of transmission from Infrared IR signals to RF select Remote Con...

Страница 46: ...read the DIRECTV Whole Home DVR service section in Chapter 3 Use the External Devices option to allow mobile devices to access content on your DIRECTV receiver including the ability to see the info for the currently tuned program and tune to a channel The Status option shows whether your account is authorized for Whole Home DVR service and how many receivers are found on your network RESET The Res...

Страница 47: ...s language and scheduled autotunes and restores the receiver configuration to how it was set at the factory Reset Everything Completely erases everything from system memory and starts over like a new receiver starting over with Guided Setup NOTE If Parental Controls are locked you must enter your password to reset the receiver SETTINGS 47 CHAPTER 4 SETTINGS HELP ...

Страница 48: ... s for mature content spending amounts or even the number of hours of TV watching allowed you re always able to keep limitations where you want them for the whole family The system default is unlocked for all categories LOCK NOW After setting the restrictions you want see below for options choose Lock Now from the left menu You ll be asked to create a passcode This passcode will be your entry to u...

Страница 49: ...ptions press MENU select Settings Help then select Parental Controls Various options for removing restrictions temporarily or permanently will appear Select one and enter your passcode You can also unlock Parental Controls by pressing INFO while watching TV Select Parental then Unlock All and enter your passcode NOTE If you have Parental Controls set and temporarily unlocked turning the receiver o...

Страница 50: ... you desire In addition to allowing or blocking shows by TV rating i e TV MA you can also set ratings limits for particular types of content such as Fantasy Violence FV Dialogue D Language L Sexual Content S and Violence V A description of each content type displays when highlighted Other Shows Block or allow programming that has no rating such as news and sports PARENTAL CONTROLS 50 DIRECTV HD RE...

Страница 51: ...ng Pressing SELECT on Show Adult toggles between Show Adult and Hide Adult CHANNEL BLOCKS Prevent children from viewing pre selected channels Select Channel Blocks Scroll down the channel list and select those you wish to block You can also key in channel numbers for quicker access Use Block All or Allow All to save time PARENTAL CONTROLS 51 CHAPTER 4 SETTINGS HELP ...

Страница 52: ...red spending dollar limit using the numbers on your remote VIEWING HOURS Specify days and times when TV watching is allowed in your household Select Viewing Hours then select the start times and durations for viewing You can set hours based on school nights Monday Thursday and or weekend nights Friday Saturday and Sunday PARENTAL CONTROLS 52 DIRECTV HD RECEIVER USER GUIDE ...

Страница 53: ...be displayed Select the one you want and follow the onscreen instructions to create and name your list Selecting a Favorites list makes it active and hides the display of all other channels in the guide From the program guide press the YELLOW button on your remote select Change Favorites List and then select the list you want to make active The name of the currently selected Favorites list is disp...

Страница 54: ...ress MENU select Customer Care Help and then select Help Tune to Channel 1 to access the interactive DIRECTV Customer Information Channel Watch videos on a variety of topics such as your remote control receiver features and troubleshooting To exit the Customer Information channel press CHAN UP DOWN press GUIDE or enter a channel number to tune to You can also find answers to all your questions on ...

Страница 55: ...LESHOOTING FAQS Troubleshooting Tips 56 Reset Your Receiver 56 Reauthorize Your Receiver 56 Onscreen Messages 57 System Software Updates 57 Run the System Test 58 Frequently Asked Questions 59 CHAPTER 5 TROUBLESHOOTING FAQS ...

Страница 56: ...er pressing the RESET button you ll need to wait a few minutes for program guide information to be acquired If the problems persist try unplugging the power cord of the DIRECTV Receiver for 15 seconds then plug it in again REAUTHORIZE YOUR RECEIVER If your receiver displayed the message 722 Service Expired try reauthorizing your receiver On a computer go to directv com reauthorize and follow the o...

Страница 57: ...package To resolve the situation call Customer Service at 1 800 531 5000 and mention the code when prompted SYSTEM SOFTWARE UPDATES DIRECTV periodically sends system software updates to your receiver to improve performance and upgrade features and functions These updates will occur automatically The receiver will give you the option to download software now or later Software downloads take just a ...

Страница 58: ... steps to run the diagnostics system test on your DIRECTV Receiver 1 Turn on your TV and the DIRECTV Receiver 2 Slide the mode switch to the DIRECTV position and then press MENU 3 Select Settings Help 4 Select Settings then Info Test 5 Select Run System Test 6 If your system does not pass the System Test check any of these potential trouble areas cabling pointing the satellite dish phone connectio...

Страница 59: ...e forward press the RESET button behind the access panel door on the front of the DIRECTV Receiver and wait for program guide information to be acquired Why does my DIRECTV Receiver turn on or change channels unexpectedly Your receiver changes to a different channel without a remote control command Possible Causes A scheduled autotune may be about to begin so the receiver is changing channels to t...

Страница 60: ... TVs display the input in the upper right or left hand corner If the input is set to something other than your DIRECTV receiver toggle through the inputs with the input button on the DIRECTV remote if programmed or TV remote until you get your picture If the DIRECTV remote is not working for the TV it may need to be programmed If the TV remote is not available 1 Find the Input or Source button on ...

Страница 61: ... charge Receiver or power strip is not plugged in to a power source or power cord is not plugged in to receiver Wall outlet is not providing power Solution If your receiver won t turn on the problem may be with the receiver itself or with the remote control Please try the following To check the Receiver Verify the detachable power cord is plugged into the back of the DIRECTV Receiver and the wall ...

Страница 62: ...the light blinks several times slowly replace the batteries If there is no light make sure batteries are inserted with the positive and negative ends in the proper directions Otherwise replace batteries Make sure nothing is blocking the IR sensor on the on the receiver Remote must be pointed at receiver unless it is capable of RF and had been set up as RF Why did my DIRECTV Receiver turn off while...

Страница 63: ...ice etc or a building or tree that blocks your line of sight to the satellite There may be a problem with the cables running from your satellite dish to your DIRECTV Receiver If the picture is frozen blocky or pixels there may be a problem with the transmission from the source Solution Weather issues are usually temporary Wait for the weather to clear and your signal should return to normal If the...

Страница 64: ...luded from the Favorites list currently in use Your satellite dish may be incorrectly configured Your receiver information may need to be refreshed Solution To change your Favorites List press GUIDE on the remote then press the YELLOW button and select Change favorites list then All Channels Enter the channel number using the number pad on the remote control Check the dish type set in your receive...

Страница 65: ...r Refer to your surround sound system s manual for assistance If the issue continues reset your DIRECTV Receiver Press the RESET button behind the access panel door on the front of the DIRECTV Receiver You can also press MENU select Settings Help then Settings Select the Reset item from the left menu and follow the onscreen instructions Why is there no Audio with Picture You can see a picture from...

Страница 66: ...or on your receiver s front panel or on the right side You can also press MENU select Settings Help then Settings Select the Reset item from the left menu and follow the onscreen instructions Why is Caller ID not working Caller ID information isn t showing on your TV screen when phone calls come in Possible Causes You don t subscribe to Caller ID service through your local phone company The Caller...

Страница 67: ...alid key for that component If it doesn t make sure the MODE switch is in the correct position Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control See Chapter 4 Settings Help Settings for instructions If the green indicator light on the remote control starts flashing the batteries in the remote control are running low and should be replaced soon You ma...

Страница 68: ...al and have the receiver set to HD resolutions such as 720p 1080i or 1080p Solutions Change the receiver resolution to 480i or 480p by pressing the RES button on the front receiver panel until 480i or 480p is selected Uncheck all resolutions except 480i or 480p on the TV Resolutions menu Press MENU select Settings HDTV and then TV Resolutions Follow the onscreen instructions Turn Native Off Press ...

Страница 69: ...s Covered 70 What is Excluded 71 Make Sure You Keep 71 Before Requesting Repair Service 71 To Get Warranty Service 72 Before Requesting Repair Service 72 DIRECTV PROTECTION PLAN 73 FCC Customer Information 74 TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS 77 CHAPTER 6 WARRANTY AND OTHER INFO ...

Страница 70: ...he day you acquire the product For ninety 90 days from the acquisition date at the option of DIRECTV the DIRECTV Receiver will be repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary if it becomes defective or inoperative This exchange is done without charge to you for parts and labor You will be responsible for the cost of shipping to and from t...

Страница 71: ... limited warranty Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications A product used for commercial or inst...

Страница 72: ...FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U S A THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES GUARANTEES AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE RE...

Страница 73: ...V PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV where authorized by law Certain limitations may apply Pricing terms and conditions of the DIRECTV PROTECTION PLAN are subject to change Full terms and conditions will be mailed to you prior to service billing and are available at directv com protection DIRECTV PROTECTION PLAN...

Страница 74: ...he FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular ...

Страница 75: ...g and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN Ringer Equivalence Number is used to determine the number of devices that may connect ...

Страница 76: ... request that you disconnect the equipment until the problem is resolved DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your alarm co...

Страница 77: ...in software subject to the GNU GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following the written request to DIRECTV Use of such Software is also subject to the terms of any applicable agreement between you and each such provider DIRECTV reserves the right to modify supplement update and otherwise alter the Software via softwar...

Страница 78: ... ON BEHALF OF DIRECTV OR ITS LICENSORS WITH RESPECT TO THE SOFTWARE INCLUDING BUT NOT LIMITED TO ANY WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE TITLE OR NON INFRINGEMENT OF THIRD PARTY RIGHTS IN NO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY ...

Страница 79: ... and associated utilities it uses together with its modifications if any available to the public in source code form You are free to use modify and distribute the software and any modifications as long as you comply with the terms of the GPL referred to above and other open source software licenses The license terms applicable to the GPL may be found in the DIRECTV website located at www directv c...

Страница 80: ... you to surrender the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms s...

Страница 81: ... any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modification...

Страница 82: ...nd 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for s...

Страница 83: ...f the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the con...

Страница 84: ...n of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the...

Страница 85: ...he terms of the GNU General Public License as published by the Free Software Foundation either version 2 of the License or at your option any later version This program is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have...

Страница 86: ...n which makes passes at compilers written by James Hacker signature of Ty Coon 1 April 1989 Ty Coon President of Vice This General Public License does not permit incorporating your program into proprietary programs If your program is a subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Lesser Gen...

Страница 87: ...tions For Auxiliary Equipment 90 Appendix 3 Receivers Front and Back Panels 95 Appendix 4 How to Network Your HD Receiver 99 Professionally Installed DIRECTV CINEMA Connection Kit 100 Self Installed DIRECTV CINEMA Connection Kit Wireless 101 Wired 101 Wireless 103 Appendix 5 About High Definition 106 Screen Format Resolution 106 Supported Resolutions 108 Wide Screen vs Standard Formats 109 APPENDI...

Страница 88: ...ete you ll see a message onscreen that says Acquiring Satellite Info Your receiver is gathering information from the satellite for the onscreen program guide Next you ll be asked in you want to program your remote to control other equipment such as your TV and or DVR player ACTIVATE YOUR DIRECTV SERVICE Once all the setup processes are complete all that s left to do is activate your DIRECTV servic...

Страница 89: ...l not allow you to purchase PPV programs and some features of our interactive channels will be limited If your receiver is connected to the Internet either directly or via a DIRECTV Home Network connection you do not need to be connected to a phone line See Your Internet Connection below Do not connect your receiver to a digital PBX phone system doing so may permanently damage your equipment and v...

Страница 90: ...ected directly to the TV Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing or recording with certain consumer electronics equipment attached to the receiver Please contact the manufacturer of such equipment for additional information WARNING Do not connect your receiver or any other equipment such as a TV or VCR t...

Страница 91: ...cribe all of the possible connections between them and your receiver Refer to the manuals for that equipment to see the connection options specific to each make and model The following images show examples of how your receiver may be connected using the supported video and audio connections for the TV the surround sound and the DVD player burner or VCR Several models of DIRECTV Receivers are shown...

Страница 92: ...his example also shows using a VCR with RCA audio and video connectors Example TV with S Video Connector Here is an example of a TV that has an S Video connector as the best video input and RCA audio connectors as the best audio input and a surround sound system with a digital audio optical connector as the best audio input Not all receivers have an S Video connector This example also shows using ...

Страница 93: ... or RCA composite video Receiver model H25 comes with the A V Out cable that supports component video and RCA audio You can also purchase an optional cable with A V Out to RCA audio and video composite connectors Example Using the A V Out Component Video Cable Here is an example using a TV that has an HDMI connector as the best audio video input This example also shows connecting your receiver to ...

Страница 94: ...Here is an example using a TV that has an HDMI connector as the best audio video input This example also shows using a DVD burner using the optional A V Out cable with RCA video and audio connectors and a VCR using RCA video and audio connectors APPENDIX 2 CONNECTIONS TO TV AND EQUIPMENT ...

Страница 95: ...95 APPENDIX 3 RECEIVERS FRONT AND BACK PANELS Front Panel Examples Your equipment may not look exactly like the model illustrated HIGH DEFINITION RECEIVER 1 1 5 5 9 9 3 3 7 7 2 2 6 6 4 4 8 APPENDICES ...

Страница 96: ... RES Resolution The RES key switches the output resolution of the HD Receiver Each time you press the key it cycles to the next available resolution 1080p 1080i 720p 480p and 480i older models may not support 1080p NOTE The RES button on the front panel only changes the resolution It does not change the screen format crop stretch letterbox pillar box The FORMAT button on the remote control cycles ...

Страница 97: ...97 Back Panel Examples HIGH DEFINITION RECEIVER Your equipment may not look exactly like the model illustrated APPENDIX 3 RECEIVERS FRONT AND BACK PANELS 1 1 5 5 9 9 3 3 7 7 2 2 6 10 4 4 8 8 APPENDICES ...

Страница 98: ...rd Definition SD output You can use the entire row of RCA connectors yellow white and red to feed a VCR or DVD player burner 4 DIGITAL AUDIO OUT Use this digital audio connection for sound Not available on all models 5 HDMI Use this combination digital video and audio connector for the best HD picture quality 6 ETHERNET For future use Not available on all models 7 USB For future use USB 2 0 Host 5...

Страница 99: ... Service Please see the appropriate sections that follow If you have Whole Home DVR service Professionally Installed DIRECTV CINEMA Connection Kit Schedule a professional installation appointment at directv com getconnected Wireless Self Installed DIRECTV Cinema Connection Kit If you already connect to the Internet via WiFi you can order this wireless kit at directv com and connect yourself If you...

Страница 100: ... HR20 23 R22 you must use either a professionally installed DIRECTV CINEMA Connection Kit or the DIRECTV CINEMA Connection Kit Wireless to connect to the Internet Your professionally installed DIRECTV CINEMA Connection Kit will include a Broadband DECA similar to one shown of the models here The DIRECTV CINEMA Connection Kit connects to a coaxial cable and an Ethernet cable connected to your home ...

Страница 101: ...ome DVR service WIRED Step 1 Connect your DIRECTV HD Receiver to your router Connect one end of your Ethernet cable to the Ethernet port on the back of your router Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD Receiver Ethernet cable connects to an unused port on the router Ethernet cable plugs into receiver Router Receiver Ethernet Cable Direct Co...

Страница 102: ...u have connected previously Select Continue after successfully connecting to DIRECTV via the Internet See figure A Select Done to complete the setup process See figure B If your DIRECTV HD Receiver does not immediately recognize the network connection you will get the option to choose the connection method Choose Wired See Figure C Follow the onscreen instructions Figure A Figure B Figure C APPEND...

Страница 103: ...ng to network your DIRECTV HD Receiver Step 1 Connect your DIRECTV HD Receiver to the wireless adapter Connect one end of the Ethernet cable to the Ethernet port on the back of the wireless adapter Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD Receiver If using the DIRECTV Cinema Connection Kit Wireless follow connection instructions found in the u...

Страница 104: ... devices Select Set Up Now Highlight your wireless network and press SELECT to display a blue dot next to your network Then select Continue Follow the onscreen instructions to complete the set up process of the wireless adapter NOTE If you are having difficulty connecting to the Internet or need more information visit www directv com getconnected APPENDIX 4 HOW TO NETWORK YOUR HD RECEIVER ...

Страница 105: ...ously Select Continue after successfully connecting to DIRECTV via the Internet See figure A Select Done to complete the setup process See figure B If your DIRECTV HD Receiver does not immediately recognize the network connection you will get the option to choose the connection method Choose Wireless See Figure C Follow the onscreen instructions Figure A Figure B Figure C APPENDIX 4 HOW TO NETWORK...

Страница 106: ...key on the remote control and the RES Resolution key on the front panel of the DIRECTV HD Receiver To change your Screen Format TV Ratio or TV Resolution settings press MENU select Settings Help then Settings then HDTV FORMAT Key on Remote Control Press the FORMAT key on your remote control to cycle through the resolutions supported by your TV as well as the screen formats in conjunction with each...

Страница 107: ...n that your TV doesn t support To correct this you ll need to change your resolution setting Press MENU select Settings Help Settings HDTV and then select TV Resolutions Mark or unmark the TV Resolutions to display the resolutions supported by your television Resolution RES Key on Receiver Front Panel This key is used to through cycle all available resolutions on your DIRECTV HD DVR It does not th...

Страница 108: ...h type of connection Output Connection Available Resolutions HDMI 1080i 1080p 720p 480i 480p Component Video YPbPr 1080i 720p 480i 480p S Video 480i Video RCA Type Yellow 480i NOTE 720p 1080i and 1080p are HD formats 480i and 480p are not S Video and RCA outputs display all resolutions as 480i APPENDIX 5 ABOUT HIGH DEFINITION ...

Страница 109: ...r press MENU select Settings Help Settings HDTV and then Video Select the desired bar color See your TV s owner s manual for information on the best color for your set Stretch In the Stretch setting instead of adding bars to the top and bottom the 16 9 program image is stretched vertically until it s tall enough to fill the screen Your entire screen will be full but the program images are stretche...

Страница 110: ...press MENU select Settings Help Settings HDTV and then Video Select the desired bar color option See your TV s owner s manual for information on the best color for your set Stretch In this setting instead of adding bars to the sides the 4 3 program image is stretched horizontally until it s wide enough to fill the screen Your entire screen will be full but the images are a little stretched to comp...

Страница 111: ...el 24 28 96 DIRECTV CINEMA 16 100 101 103 DIRECTV Menu 23 24 DIRECTV Mode 10 62 67 DIRECTV PROTECTION PLAN 73 DIRECTV Whole Home DVR Service 24 34 38 46 100 101 Display 22 40 41 43 44 62 Dolby Digital 42 DVD player burner 90 91 98 E Episodes 37 inside back cover Error Messages 57 Ethernet 34 98 99 103 Exit 11 back cover Extras 24 25 31 F FAQs 59 68 Favorite Channel Lists 19 Favorite Channels 21 53...

Страница 112: ...nnels 51 channel blocks 51 hours viewing 52 locking 22 48 passcode 48 ratings 49 spending 52 unlocking 49 Passcode 48 Pay Per View 16 19 27 Phone Connection 58 89 Playlist 35 36 Power 6 7 10 56 61 62 74 76 90 96 98 back cover Power Surge 7 62 73 Press and Hold Buttons back cover Previous Channels 21 back cover Product Information 8 Program Guide see Guide Progress Bar 30 59 Purchases 16 27 89 Q Qu...

Страница 113: ...stem Info 40 System Messages 20 26 57 System Settings 40 47 System Setup 40 47 System Software Updates 57 System Test 58 S Video 68 90 92 108 T Temporarily Unlock 49 The DIRECTV Menu 23 24 To Do List 27 back cover Troubleshooting 56 58 TV Apps 33 TV Input Button 60 TV Options 20 22 TV Problems 60 65 TV Ratings 50 U Unlock Now Parental Controls 49 Unsubscribed Channels 14 V VCR 90 94 98 Video 22 31...

Страница 114: ... is protected by U S patents and other intellectual property rights of Rovi Corporation Reverse engineering and disassembly are prohibited Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing in high definition and or recording with certain consumer electronics equipment attached to the receiver Please contact the ma...

Страница 115: ...115 ...

Страница 116: ...fer special functionality Other Icons Indicates a program is set to Autotune Indicates Autotune has been set for all episodes of an ongoing program Indicates showing that was set by the user was canceled by the scheduler due to an unexpected conflict Shows Autotune has been set for matching programs in a Search Indicates one or more new messages are in the Inbox Shows that Parental Control limits ...

Страница 117: ...mat Denotes an error condition has occurred Appears when at least one rating or channel is allowed Appears when at least one rating or channel is blocked Used to create enter passcodes in parental controls Onscreen color hint indicating a special function activated by pressing the related color button on the remote control Indicates a fee applies for viewing program Indicates the program is will b...

Страница 118: ...ther screens look for onscreen hints VOLUME Raises or lowers volume MUTE Toggles sound volume on off NUMBERS DASH Tune to a channel directly also input numbers when needed in onscreen menus DIRECTV TV POWER ON Turns your DIRECTV Receiver and TV together on or off POWER Turns on off whichever equipment the MODE switch is set to ADVANCE Jumps ahead 30 seconds Hold down to jump forward to the end PLA...

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