16
2. Store the thermometer in a dry, dust-free, and well-
ventilated place. Make sure that the thermometer
is not exposed to sunlight. Make sure that the
storage and transportation environments meet the
requirements.
3. Remove the batteries if the thermometer will not
be used for more than two months.
12.0 TROUBLESHOOTING
THERMOMETER FAILS TO POWER ON
Possible Cause:
1. Low battery.
2. Polarities of the batteries are reversed.
Solution:
1. Change the batteries.
2. Make sure that the batteries are installed correctly.
"ER1" IS DISPLAYED.
Possible Cause:
1. The ambient temperature is lower than 10°C
(50.0°F) or higher than 40°C (104°F). Polarities of
the batteries are reversed.
Solution:
1. Take a measurement under an ambient temperature
between 10°C (50.0°F) and 40°C (104°F).
TEMPERATURE READING IS LOWER THAN THE
TYPICAL BODY TEMPERATURE RANGE
Possible Cause:
1. The lens of the temperature probe is dirty.
2. The distance between the temperature probe and
the target is too long.
3. The thermometer is used within 30 minutes after
being taken from a cold environment.
Solution:
1. Clean the lens using a cotton swab.
2. Move the thermometer closer to the target.
3. Wait for more than 30 minutes after the
thermometer is moved into the measurement
environment.
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