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Limited Warranty
Customer Service
Limited Warranty
We offer to you, as the original purchaser, a warranty for the cover and foam
of your Mattress Extender. Our warranty applies for the limited warranty period
stated below. If any product or product part listed below is defective in material
or workmanship during the applicable limited warranty period, we will repair or
replace it at our cost. Please note that the decision to repair or replace a product
or product part will be at our discretion. Our warranty applies only if the product
is properly maintained by the original purchaser for normal, indoor use and does
not cover normal wear and tear, modification of the product, or damage caused
by abuse, improper use, failure to maintain, use which exceeds the published
product limitations, or the combination of any product with another product. In
addition, our warranty does not cover fading, characteristics or natural variations
in wood grain or fabric, texture, colorfastness, stains, spills, or exposure to
chemicals, odors, heat or light. In certain cases, we may provide you repair or
adjustment instructions and/or replacement parts, and ask you to perform a repair
or adjustment or replace a defective part.
Our warranty gives you specific legal rights, and you may also have other rights,
which vary, from state to state. Please note that our limited warranty period begins
when we ship the product to you. The limited warranty period and our obligations
under the warranty end once you transfer the product to someone else, or at the
end of the applicable limited warranty period identified below, whichever is earlier.
Product/Part
Foam Components
(Parts)
Cover
(Parts)
Anticipated Useable
Product Life
Mattress Extender
1 year
1 year
1 year
Anticipated Usable Product Life is based on normal use with proper maintenance,
cleaning and storage. You should still inspect, monitor and care for the product
as described in this guide, as the product may need to be replaced sooner than
anticipated in particular situations.
DIRECT SUPPLY MANUFACTURING, INC. MAKES NO IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; THESE AND ALL
OTHER IMPLIED WARRANTIES ARE SPECIFICALLY DISCLAIMED. TO THE FULLEST
EXTENT ALLOWED BY LAW, DIRECT SUPPLY MANUFACTURING INC. WILL NOT
BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE
DAMAGES, OR LOST PROFITS THAT MAY RESULT FROM THE DEVICE OR YOUR
USE OF OR INABILITY TO USE THE DEVICE EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU, IF ANY, IS LIMITED TO THE
PRICE OF THE DEVICE OR SERVICE GIVING RISE TO YOUR CLAIM. Some states
do not allow an exclusion or limitation of incidental or consequential damages or
how long an implied warranty lasts, so the above limitations or exclusions may
not apply to you. If implied warranties are not excluded, and to the extent allowed
by law, we limit any and all implied warranties to the applicable warranty period
identified above. Except for rights under any applicable state law, the remedies
provided under this warranty are your sole and exclusive remedy for any breach of
our warranty and state the entire limit of our responsibilities.
