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UC100-1G1S1O User Manual

5.8 Call Control

This section is to configure routes or route groups for incoming and outgoing calls through

UC100-1G1S1O, as well as IVR, SMS, USSD and so on.

Содержание UC100-1G1S1O

Страница 1: ...ddress 9th Floor Guoxing Building Changxing Road Nanshan District Shenzhen China Postal Code 518052 Telephone 86 755 61919966 Fax 86 755 2645 6659 Emails sales dinstar com support dinstar com Website...

Страница 2: ...ut how to install configure or use the gateway Please read this document carefully before install the gateway Intended Audience This manual is aimed primarily at the following people Users Engineers w...

Страница 3: ...1 5 8 Environmental 5 1 5 9 Maintenance 5 2 Quick Installation 6 2 1 Installation Attentions 6 2 2 Installation Steps 6 2 3 Network Connection 7 2 3 1 Network Connection Diagram under Route Mode 7 2...

Страница 4: ...to SIP Server 17 4 1 2 Other SIP Clients registered to UC100 18 4 1 3 UC100 Connected to PBX through Trunking 19 4 1 4 UC100 Serving as VPN Client 19 5 Configurations on Web Interface 20 5 1 Introduc...

Страница 5: ...Static Route 46 5 4 10 UPnP Client 47 5 4 11 VPN Client 47 5 4 12 Hosts 50 5 5 Profile 50 5 5 1 SIP 51 5 5 2 FXS FXO 53 5 5 3 Codec 59 5 5 4 Number 60 5 5 5 Time 62 5 5 6 Manipulation 63 5 5 7 Dialpla...

Страница 7: ...P based network platforms but also supports four types of frequency ranges thus meeting the worldwide requirements about the mobile network Besides the gateway has built in WiFi and high speed data ha...

Страница 8: ...On The UC100 device is powered on RUN Running Indicator Slow Flashing The device is initialized successfully and is running normally On The device is being initialized Off The device is not running no...

Страница 9: ...card has been inserted and registered successfully Flash every two seconds 1 5 Features Functions 1 5 1 Key Features FXS FXO GSM interface on a single gateway Send receive calls from PSTN PLMN via FXO...

Страница 10: ...Tones Dial Tone Ring Back Tone Busy Tone FAX T 38 and Pass through NAT Traversal STUN UPnP DTMF RFC2833 Signal Inband 1 5 4 FXS FXS Connector RJ11 Caller ID Bellcore Type 1 2 ETSI BT NTT and DTMF Ans...

Страница 11: ...Waiting and Call Holding Call Transfer Blind Attended Intra group Pick up Hotline No Disturbing Three Parites Conversation 1 5 8 Environmental Power Supply 12VDC 1A Power Consumption 10W Operating Te...

Страница 12: ...Please ensure stable and safe power supply To reduce the interference to telephone calls please separate power cables from telephone lines To guarantee stable running of the gateway please make sure...

Страница 13: ...WAN port please refer to 2 3 Network Connection Insert a SIM card to the SIM slot 2 3 Network Connection UC100 1G1S1O works in two network modes route mode and bridge mode When it is under the route...

Страница 14: ...WAN LAN0 LAN1 LAN2 FXS WPS RST IP Netowk FXO Note The IP address of LAN port of the gateway and the IP address of PC must be at the same network segment while that of WAN port is at a different networ...

Страница 15: ...ateway to network through network ports In fact the gateway can also be connected to network through WiFi 2 4 1 Connect Gateway to Network via Network Port Please connect the UC100 1G1S1O gateway to n...

Страница 16: ...connectivity between the PC and the UC100 1G1S1O Click Start Run of PC and enter cmd to execute ping 192 168 11 1 to check whether the IP address of LAN port runs normally 2 4 4 Log In Web Interface O...

Страница 17: ...all holding feature enabled the called party is able to switch to the new incoming call while keeping the current call holding on by pressing the flash button or the flash hook When the called party p...

Страница 18: ...party after he confirms that the third party agrees to answer the call Example A gives a call to B and B wants to attended transfer the call to C Operation instructions are as follows 1 A dials the ex...

Страница 19: ...ecific feature code and you can query conrresponding information Code Corresponding Function 159 Dial 159 to inquiry WAN IP 158 Dial 158 to inquiry LAN IP 114 Dial 114 to inquiry phone number 157 Dial...

Страница 20: ...arded to extension number 8000 when there is no reply from the called number 93 Disable the call forwarding on no reply service 78 Enable the No Disturbing service 79 Disable the No Disturbing service...

Страница 21: ...s the G 711 A or G711U codec in order to reduce the damage to fax signal 3 8 Function of RST Button Press the RST button for different time length and the UC100 1G1S1O device will execute different fu...

Страница 22: ...wipe out all configurations rebuild a file system and then re load a firmware version this method is used in case of version fault 3 9 Query IP Address and Restore Default Setting After connecting a t...

Страница 23: ...u want to appear here UC100 1G1S1O User Manual Copyright 2011 2016 Dinstar 17 Figure 3 2 Reset to Defaults 4 Configuration Wizard 4 1 Configuration Wizard The following are the common ways to configur...

Страница 24: ...O port will take inbound and outbound routes as first priority For outgoing calls if outbound route cannot be matched then the registered SIP trunk will be selected For incoming calls if inbound route...

Страница 25: ...016 Dinstar 19 Add Extension Account on Extension SIP Interface Configure UC100 Information on SIP Client 4 1 3 UC100 Connected to PBX through Trunking Add an SIP Trunk to PBX Add Inbound and Outbound...

Страница 26: ...en enter the IP address of LAN port Click Login and the login GUI is displayed Both the default username and password are admin The displayed login GUI is shown as follows Figure 5 1 Introduction to l...

Страница 27: ...rent Call interfaces will be refreshed automatically 5 2 Status The Status meun mainly displays all kinds of status information It includes the following sub menus Overview SIP PSTN DHCP Client List C...

Страница 28: ...f the SIP profile Listening Address The current listening address and port of SIP State Green color means normal running while red color means listening address and port of SIP is unavailable There ar...

Страница 29: ...tension FXS interface Table 5 3 Status Explanation of FXS FXO and GSM Belong To Parameter Explanation FXS Config Status There are two config statuses OK and Config Failed SIP Register Status There are...

Страница 30: ...igure 5 5 DHCP Client List 5 2 5 Current Call On Status Current Call interface the source destination calling number called number start time answer time state and duration of the current real time ca...

Страница 31: ...lnet service can be disabled and their ports can be modified on the Network Access Control interface If no running status is shown it means exception has occurred on UC100 Besides if syslog is disable...

Страница 32: ...ver Figure 5 9 Basic Setting Figure 5 10 Explanation of Basic Setting Paratermers Parameter Explanation Hostname The name of the gateway After it is configured the name will be displayed on the left o...

Страница 33: ...s Delete a NTP Server Add a NTP Server 5 3 2 User Manager Click System User Manager and you can modify the username name and password for logging in the UC100 1G1S1O gateway Factory defaults for usern...

Страница 34: ...gateway will automatically check whether the firmware vesion stored on the URL is updated Check Interval The interval to check whether the firmware vesion stored on the URL is updated If it is 3600s...

Страница 35: ...the logs that you want and to export the logs through clicking the Export button at the top right corner Figure 5 13 Operation Logs Note Operation logs are generally used to locate faults by device m...

Страница 36: ...e change to take effect after executing restore or upgrade Figure 5 16 Backup Resotre Upgrade Note the file you choose to be upgraded on the above interface is a local file while the version file upgr...

Страница 37: ...national Mobile Equipment Identity of the inserted SIM card and can set BCCH Broadcast Control Channel BCCH is a logical broadcast channel used by the base station in a GSM network to send information...

Страница 38: ...he draw down box and therefore user has no need to enter command lines on Telnet In this way the efficiency of problem diagnostics is greatly improved Commonly used command lines include fxo config fx...

Страница 39: ...ed to centrally manage all kinds of devices Through cloud service you can query the status of a device upgrade devices at batch log in or configure a device remotely The UC100 1G1S1O gateway provides...

Страница 40: ...re the same 5 4 1 Setting On the Network Setting interface you can set the IP address of WAN port and LAN port and can turn on WiFi Under the route mode the default IP address of WAN port is a DHCP IP...

Страница 41: ...to apply 1 to the text that you want to appear here UC100 1G1S1O User Manual Copyright 2011 2016 Dinstar 35 Figure 5 24 Default IP Address under Route Mode Figure 5 25 Set WAN IP as DHCP IP Note When...

Страница 42: ...UC100 1G1S1O Netmask the netmask of the router connected the UC100 1G1S1O Default Gateway the IP address of the router connected the UC100 1G1S1O Use custom DNS server the IP address of the DNS serve...

Страница 43: ...want to appear here UC100 1G1S1O User Manual Copyright 2011 2016 Dinstar 37 Figure 5 27 Set WAN IP as PPPoE IP 5 4 2 Access Control The access ports of Web Telnet and SSH as well as relevant on off co...

Страница 44: ...ontrol 5 4 3 Firewall If the UC100 1G1S1O works under the route mode you can choose to enable the firewall and set filter rules to accept or reject certain destination IP addresses Configuration Proce...

Страница 45: ...ual Copyright 2011 2016 Dinstar 39 Figure 5 29 Firewall Note Edit information for the corresponding filter rule Delete the corresponding filter rule Information of Source or Destination is not complet...

Страница 46: ...pt or reject It is the IP address of a host from wide area network it can also be a string of IP addresses for example 152 16 11 11 19 WAN Port The port of WAN host which the accepted or rejected IP a...

Страница 47: ...e IP address is assigned by the built in DHCP server it is optional to fill in Slave DNS The slave DNS of the client whose IP address is assigned by the built in DHCP server it is optional to fill in...

Страница 48: ...in local area network LAN Port The port of the to be visited client in local area network this port cannot conflict with the port of UC100 1G1S1O 4 Click the Save button to save the above configurati...

Страница 49: ...hen click Ping 2 If related messages are received it means the network works normally otherwise the network is not connected or is connected faultily Traceroute is used to determine a route from one I...

Страница 50: ...the packages that you want Figure 5 36 Network Capture Note If there are multiple source or destination IP addresses please use to separate them for example 172 16 115 12 172 16 115 15 After package...

Страница 51: ...include dyn com changeip com he net ovh com dnsomatic com 3322 org easydns com and oray com Domain The domain of DDNS which is offered by service provider When service provider is a customized servic...

Страница 52: ...L When IP source is an external address user visit this URL and he can know the current public IP address IP Check Period m The period for checking whether IP address has changed Force Update Interval...

Страница 53: ...er is notified by the UPnP protocol to carry out port mapping For example the public IP address of outbound router is 172 16 20 12 and the external port configured on UC100 1G1S1O is 8080 When UPnP HT...

Страница 54: ...use a sahred key certificates or username password to authenticate themselves PPTP UC100 1G1S1O works as a PPTP client and is connected to PPTP server Figure 5 40 UC100 Works as PPTP Client Table 5 1...

Страница 55: ...ent function UC100 1G1S1O works as L2TP client Default Route Whether to enable default route If default route is enabled data are transmitted between L2TP client and L2TP server through VPN route if i...

Страница 56: ...ng the hosts file you can visit the corresponding host by inputting the alias or domain name of the host The format of the hosts file is as follows IP address host alias domain name The hosts file con...

Страница 57: ...1G1S1O User Manual Copyright 2011 2016 Dinstar 51 5 5 1 SIP On the Profile SIP interface you can set SIP information such as listening port which will be used in extension and trunk Multiple SIP prof...

Страница 58: ...Response ACKnowledgement Session Timeout The validity period of a SIP session When a SIP session times out an invite message needs to be sent to refresh the session otherwise the session ends It is 1...

Страница 59: ...16 0 0 255 255 0 0 which means calls from the network segment of 172 16 is allowed to come in 0 0 0 0 means calls of any source is allowed to come in QoS Whether to enable QoS QoS is a technology use...

Страница 60: ...b to apply 1 to the text that you want to appear here Error Use the Home tab to apply 1 to the text that you want to appear here UC100 1G1S1O User Manual Copyright 2011 2016 Dinstar 54 Figure 5 46 Con...

Страница 61: ...Name The name of this FXS profile Tone Group The national standard of dialing tone busy tone and ring tone default value is China Digit Timeout s The timeout value for dialing a digit of a telephone n...

Страница 62: ...The minimum interval between the sending of two DTMF tone DTMF Dual Tone Multi Frequency DTMF Gain Signal gain of DTMF DTMF Duration ms The minimum duration of a DTMF tone DTMF Detect Threshold The th...

Страница 63: ...polarity reverse is on call tolls will be calculated based on the changes in voltage If polarity reverse is off you need to set the time for offhook detect and call tolls will be calculated starting f...

Страница 64: ...value is 10 seconds Ring Timeout s The timeout value for the ringing of the analog phones of the FXS port when there are incoming calls No Answer Timeout s The timeout value for ending a call which go...

Страница 65: ...nator for ending DTMF detection It means when the terminator is detected the system will think the dialing is completed and begin to process call Send DTMF Terminator Whether to send DTMF terminator I...

Страница 66: ...tar 60 5 5 4 Number On the Profile Number interface you can set a prefix for calling numbers or called numbers When the prefix of a calling number or a called number matches the set prefix the call wi...

Страница 67: ...of a string For example 2 matches the numbers ending with 2 Separates alternate possibilities For example 2 3 4 means 2 3or 4 Marks the next character as a special character a literal a backreference...

Страница 68: ...ports some digits that are not conform to the format of regular expression For example 0755 matches the numbers starting with 0755 and 0755 8899 0110 matches the numbers starting with 0755 8899 or 011...

Страница 69: ...eset rules Click the New button and you will see the following interface Figure 5 52 Create Minipulation Profile Table 5 19 Explanation of Manipulation Parameters Name The name of this manipulation pr...

Страница 70: ...set deletion rules and adding rules are invalid 5 5 7 Dialplan Dialplan is used for number dialing of calls through FXS and FXO ports It supports Regular Expression Regex and DigitMap Figure 5 53 Add...

Страница 71: ...rk any digit equal to 0 9 D Mark any character that is not a digit equal to 0 9 s Mark any blank character such as a space or a tab S Mark any character that is not a blank character Examples of Regex...

Страница 72: ...DigitMap Syntax 13 15 18 xxxxxxxxx Matches the phone numbers with stating digits as 13 15 or 18 and the left nine digits as any of 0 to 9 2 8 xxxxxx 13xxxxxxxxx Matches the phone numbers starting with...

Страница 73: ...tension Name The name of this SIP extension Extension The SIP account of the extension registered in UC100 by a SIP client Password The password of the SIP account registered in UC100 by a SIP client...

Страница 74: ...d party Call Forward Unconditional If Call Forward Unconditional feature is enabled all coming calls will be forwarded to a preset number Call Forward Busy If Call Forward Busy feature is enabled new...

Страница 75: ...ply 1 to the text that you want to appear here Error Use the Home tab to apply 1 to the text that you want to appear here UC100 1G1S1O User Manual Copyright 2011 2016 Dinstar 69 Figure 5 55 Configure...

Страница 76: ...or Use the Home tab to apply 1 to the text that you want to appear here Error Use the Home tab to apply 1 to the text that you want to appear here UC100 1G1S1O User Manual Copyright 2011 2016 Dinstar...

Страница 77: ...FXS extension account which is used during register authentication Hotline If hotline is enabled calls will directly go to the hotline number Number Holine number Delay The delay time for a call to b...

Страница 78: ...hich SIP extension to ring under a ring group The ring group function is widely used in call centers Figure 5 56 Configure Ring Group Table 5 22 Explanation of Parameters for Ring Group Name The name...

Страница 79: ...ge 5s to 60s Note If ring group function has been set the call forwarding function is unavailable 5 7 Trunk 5 7 1 SIP SIP trunk can realize the connection between UC100 1G1S1O and IPPBX or SIP servers...

Страница 80: ...econds The validity period after the SIP trunk is registered successfully When the time expires the SIP trunk will send register request to the server Default value is 1800s Retry Seconds When the SIP...

Страница 81: ...nstar 75 5 7 2 FXO FXO Trunk interconnects the PSTN with UC100 1G1S1O Calls from the PSTN can come into the gateway and calls can go out from the gateway to search telephone numbers under the PSTN Dif...

Страница 82: ...hat you want to appear here UC100 1G1S1O User Manual Copyright 2011 2016 Dinstar 76 Figure 5 58 Configure FXO Trunk Table 5 24 Explanation of Parameters for FXO Trunk Extension The extension account o...

Страница 83: ...essage when a call goes out Specify Transport Protocol on Register URL Whether to specify transport protocol on register URL Expire Seconds The validity period after the FXO trunk is registered succes...

Страница 84: ...2016 Dinstar 78 Figure 5 59 FXO Automatch Impedance 5 7 3 GSM The GSM trunk interconnects the UC100 1G1S1O device and the GSM network The GSM function of the UC100 1G1S1O gateway can transmit voice o...

Страница 85: ...tab to apply 1 to the text that you want to appear here Error Use the Home tab to apply 1 to the text that you want to appear here UC100 1G1S1O User Manual Copyright 2011 2016 Dinstar 79 Figure 5 60 C...

Страница 86: ...are incoming calls Register to SIP Server If it is enabled the GSM trunk will be registered to the SIP trunk that has been set Default is off Master Server The address and port of the master SIP serve...

Страница 87: ...Caller ID Caller ID Extension Anonymous GSM Codec Support FR HR EFR AMR_HR EFR and FR EFR and HR EFR and AMR_FR AMR_FR and FR AMR_FR and HR AMR_FR and EFR AMR_HR and FR AMR_HR and HR AMR_HR and EFR B...

Страница 88: ...Use the Home tab to apply 1 to the text that you want to appear here UC100 1G1S1O User Manual Copyright 2011 2016 Dinstar 82 5 8 Call Control This section is to configure routes or route groups for in...

Страница 89: ...1 to the text that you want to appear here Error Use the Home tab to apply 1 to the text that you want to appear here UC100 1G1S1O User Manual Copyright 2011 2016 Dinstar 83 5 8 1 Setting Figure 5 61...

Страница 90: ...Port The start port of RTP packets RTP End Port The end port of RTP packets Local extension call If it is enabled calls between local extensions do not need routes Fax Mode T38 or T30 Pass through To...

Страница 91: ...7 Explanation of Parameters for Route Group Name The name of the route group Members Select Select FXS extension SIP extension SIP trunk FXO trunk or GSM trunk Strategy The strategies for choosing whi...

Страница 92: ...e route the higher value the lower priority Name The name of the route Condition The condition under which the route will be used Source The source of the call it can be the FXS extension SIP extensio...

Страница 93: ...n be used make reference to the Profile Time section Action Include manipulating number and sending call to destination Manipulation If it is on the caller number or called number of the route will be...

Страница 94: ...text that you want to appear here UC100 1G1S1O User Manual Copyright 2011 2016 Dinstar 88 Figure 5 64 Feature Code Note All feature codes are enabled by default 5 8 5 IVR On the Call Control IVR inte...

Страница 95: ...er to allow direct dialing of extensions during the playing of IVR Repeat Loops If it is set as 3 the call will be hanged up after the IVR has been repeated for three times during timeout Menu DTMF It...

Страница 96: ...and type the content of the SMS through the softphone Then configure a SMS route on the Call Call Control SMS Route interface The source of the SMS route is the number of the softphone Figure 5 66 Cre...

Страница 97: ...ot be more than 170 characters Figure 5 67 Send and Receive SMS Send Message Enter contents into the box on the left and then input the number of recipient Click Send in the last Note If there are mut...

Страница 98: ...am in the network USSD is similar to Short Messaging Service SMS but unlike SMS USSD transactions occur during the session only With SMS messages can be sent to a mobile phone and stored for several d...

Страница 99: ...technical support to locate fault Operation Procedures 1 Select the module that needd to be traced For example if a call from SIP to FXS has voice problem you can select SIP message FXS FXO and Voice...

Страница 100: ...S Domain Name System DDNS Dynamic Domain Name Service DHCP Dynamic Host Configuration Protocol DMZ Demilitarized Zone DND Do NOT Disturb DTMF DTMF Dual Tone Multi Frequency FTP File Transfer Protocol...

Страница 101: ...ual Copyright 2011 2016 Dinstar 95 Glossary Description UDP User Datagram Protocol RTP Real Time Protocol PPPOE Point to point Protocol over Ethernet QoS Quality of Service UPnP Universial Plug and Pl...

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