Storage
If the heater is not required for long periods, for example
during the summer, it should be stored in a dry place and
preferably covered to prevent the accumulation of dirt and
dust. The supply cord should be neatly
coiled around the
cable wrap (see
Fig. 1
) ensuring that the plug does not
trail on the floor.
IMPORTANT
The heater must be kept plugged in at the mains to retain
the time and the programmed settings. If unplugged from
the mains, resetting the time and the programmed settings
will be necessary.
Cleaning
WARNING - ALWAYS DISCONNECT THE POWER
SUPPLY BEFORE CLEANING THE HEATER.
Do not use detergents, abrasive cleaning powder or polish
of any kind on the body of the heater.
A l l o w t h e h e a t e r t o c o o l , t h e n w i p e w i t h
a dry cloth to remove dust and a damp cloth (not
wet) to clean off stains. Be careful not to allow
moisture in to the heater.
Recycling
For electrical products sold within the European
Community.
At the end of the electrical products useful life it
should not be disposed of with household waste.
Please recycle where facilities exist. Check with your Local
Authority or retailer for recycling advice in your country.
After Sales Service and Guarantee terms and
conditions
Your product is guaranteed for 3 years from the date of
purchase. If you experience a problem with our Dimplex
product, which is found to be defective due to faulty
materials or workmanship within the Guarantee Period, this
Dimplex Guarantee will cover repair or - at the discretion
of Dimplex– replacement with a functionally equivalent
Dimplex product.
Within the guarantee period we undertake to repair or
exchange this product free of charge providing:
a) Proof of purchase such as a sales receipt should be
provided, showing that the appliance was bought within the
36-months prior to registering the defect/fault.
b) The appliance was correctly installed and operated in
accordance with the manufacturer’s instructions and used
solely for domestic purposes.
c) The defect/fault was not as a result of accident, misuse,
unauthorised modification or inexpert repair
Your rights under this guarantee are additional to your
statutory rights, which in turn are not affected by this
guarantee.
If after following these steps your product still does not
operate you should return it to your point of purchase.
Please do not return a faulty product to us as this may
result in loss or damage and delay in providing you with a
satisfactory service.
Please retain your receipt as proof of purchase.
What is not covered by a Dimplex Guarantee?
The Dimplex Guarantee does not cover any of the following:
Any fault or damage to your Dimplex product due to faulty
materials or workmanship occurring outside the [three year]
Guarantee Period.
Normal wear and tear including parts that might wear out
over time or consumables, such as [filters].
Any fault or damage occurring to any pre-owned Dimplex
product or to any other equipment or property.
Accidental damage to your Dimplex product or damage to
your Dimplex product from external sources (for example,
transit, weather, electrical outages or power surges).
Fault or damage to your Dimplex product which is:
• not due to faulty materials or workmanship or which is
due to circumstances outside Dimplex’s control.
• caused by use of your Dimplex product for anything
other than normal domestic household purposes in the
country where it was purchased.
• caused by any misuse, abuse or negligent use of the
Dimplex product, including but not limited to any failure
to use it in accordance with the Operating Instructions
supplied with the product.
• caused by any failure to assemble, install clean and
maintain your Dimplex product in accordance with the
Operating Instructions supplied with the product unless
this was carried out by Dimplex or its authorised dealers.
• caused by repairs or alterations to your Dimplex product
not carried out by Dimplex service personnel or its
authorised dealer(s).